1. From the Phone screen, access the Features menu.
2. If necessary, scroll down to Call Unpark and touch the corresponding line.
3. Enter the original extension from which the call was parked.
4. Touch OK to release (unpark) the call.
Picking up a call to another extension
When your administrator has set up this feature, you can answer a call ringing at another
extension without having to be a member of a "pickup group."
1. Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Directed Call Pickup and touch OK .
3. Answer the call as you normally would.
Picking up a call to another call pickup group
When your administrator has set up this feature, you can answer a call ringing at a phone in
a call pickup group other than your own.
1. Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Extended Call Pickup and touch OK .
3. Answer the call as you normally would.
Picking up a call from your pickup group
When your administrator has set up your phone as part of a "pickup group" use the Call Pickup
feature to answer any other phone in the group.
Avaya one-X™ Deskphone SIP 9621G/9641G User Guide for 9600 Series IP Telephones
Picking up a call to another extension
May 2011
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