IBM IntelliStation A Pro 6224 Hardware Maintenance Manual And Troubleshooting Manual page 103

Note: See Chapter 7, "Parts listing, Type 6224," on page 107 to determine which components are replaceable by the
customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom
CD-ROM drive is not
recognized.
Note: See Chapter 7, "Parts listing, Type 6224," on page 107 to determine which components are replaceable by the
customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom
The diskette drive activity LED
stays lit, or the computer
bypasses the diskette drive.
Note: See Chapter 7, "Parts listing, Type 6224," on page 107 to determine which components are replaceable by the
customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom
Problems such as broken cover
locks or indicator LEDs not
working
Note: See Chapter 7, "Parts listing, Type 6224," on page 107 to determine which components are replaceable by the
customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom
Not all drives are recognized by
the hard disk drive diagnostic
test (Fixed Disk test).
CD-ROM drive problems
FRU/action
1. Verify that:
The IDE channel to which the CD-ROM drive is attached (primary or
v
secondary) is enabled in the Configuration/Setup Utility program.
v All cables and jumpers are installed correctly.
v The correct device driver is installed for the CD-ROM drive.
2. Run CD-ROM drive diagnostics.
3. CD-ROM drive.
Diskette drive problems
FRU/action
1. If there is a diskette in the drive, verify that:
v The diskette drive is enabled in the Configuration/Setup utility program.
v The diskette is good and not damaged. (Try another diskette if you have
one.)
v The diskette is inserted correctly in the drive.
v The diskette contains the necessary files to start the computer.
v The software program is working properly.
v The cable is installed correctly (in the proper orientation).
2. To prevent diskette drive read/write errors, make sure that the distance
between monitors and diskette drives is at least 76 mm (3 in.).
3. Run diskette drive diagnostics.
4. Cable.
5. Diskette drive.
6. System board.
General problems
FRU/action
v Broken CRU/FRU
Hard disk drive problems
FRU/action
1. Remove the first drive not recognized and try the hard disk drive
diagnostic test again.
2. If the remaining drives are recognized, replace the drive you removed with a
new one.
Chapter 6. Symptom-to-FRU index
93