Brother MFC-J2510 Basic User's Manual page 125

Error Message
Paper tray not
detected
Touchscreen
Initialisation
Failed
Unable to Clean XX
Unable to Initialize XX
Unable to Print XX
Unable to Scan XX
Unusable Device
Disconnect device
from front connector
& turn machine off &
then on
Unusable Device
Please disconnect
USB device.
Wrong Ink Colour
Cause
The paper tray is not completely
inserted.
Paper or a foreign object has
prevented the paper tray from being
inserted correctly.
The Touchscreen was pressed
before the power on initialization was
completed.
Debris may be stuck between the
lower part of the Touchscreen and its
frame.
The machine has a mechanical
problem.
—OR—
A foreign object such as a paper clip
or a piece of ripped paper is in the
machine.
A broken device has been connected
to the USB direct interface.
A USB device or USB Flash memory
drive that is not supported has been
connected to the USB direct
interface.
For more information, visit us at
http://solutions.brother.com/.
An ink cartridge has been installed in
the wrong position.
Troubleshooting
Action
Slowly push the paper tray
completely into the machine.
Pull the paper tray out of the machine,
and remove the jammed paper or
foreign object. Slowly push the paper
tray completely into the machine.
Make sure that nothing is touching or
resting on the Touchscreen.
Insert a piece of stiff paper between
the lower part of the Touchscreen and
its frame and slide it back and forth to
push out the debris.
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes and reconnect it.
(The machine can be turned off for
approximately 24 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax
Journal report on page 117.)
Unplug the device from the USB
direct interface, then press
turn the machine off and then on
again.
Unplug the device from the USB
direct interface. Turn the machine off
and then on again.
Check which ink cartridges are not
matched by colour to their ink
cartridge positions and move them to
their correct positions.
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