Brother MFC-J2510 Basic User's Manual page 119

Error Message
Cannot Detect
Cannot Detect Ink
Volume
Cannot Print
Replace ink.
Comm.Error
Connection Fail
Cover is Open.
Data Remaining in
Memory
Disconnected
Cause
You installed a new ink cartridge too
quickly and the machine did not
detect it.
An ink cartridge is not installed
correctly.
If you are using non Brother Original
ink, the machine may not detect the
ink cartridge.
If you are using non Brother Original
ink, the machine may not detect the
ink volume.
One or more of the ink cartridges
have reached the end of their life. The
machine will stop all print operations.
While memory is available,
monochrome faxes will be stored in
the memory. If a sending machine
has a colour fax, the machine's
"handshake" will ask that the fax be
sent as monochrome.
Poor telephone line quality caused a
communication error.
You tried to poll a fax machine that is
not in Polled Waiting mode.
The scanner cover is not completely
closed.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
The other person or other person's
fax machine stopped the call.
Troubleshooting
Action
Take out the new ink cartridge and
re-install it slowly until the cartridge
lever lifts. (See Replacing the ink
cartridges on page 99.)
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact Brother
customer service or your local
Brother dealer.
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact Brother
customer service or your local
Brother dealer.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 99.)
If the problem continues, call the
telephone company and ask them to
check your telephone line.
Check the other fax machine's polling
setup.
Lift the scanner cover and then close
it again.
Make sure the telephone line cord
and USB cable (if used) have been
guided correctly through the cable
channel and out the back of the
machine.
Firmly close the ink cartridge cover
until it clicks.
Press . The machine will cancel
the job and clear it from the memory.
Try to print again.
Try to send or receive again.
If calls are stopped repeatedly and
you are using a VoIP (Voice over IP)
system, try changing the
Compatibility to Basic (for VoIP). (See
Telephone line interference / VoIP
on page 137.)
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