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__ 2. Unplug the power cable from the electrical outlet.
__ 3. Ensure that you properly connected all devices to the NetVista thin client.
__ 4. Plug the NetVista thin client power cable into a properly grounded, working
__ 5. Power on the NetVista thin client.
__ 6. Wait for the IBM NetVista thin client screen to appear on your monitor.
Visible hardware failure
You experience visible hardware failure during normal operation when a device
that is attached to your logic unit fails to function properly. Visible hardware
failure includes the following:
v A device that is attached to your logic unit fails to function at all.
v A device that is attached to your logic unit does not function properly.
If your NetVista thin client hardware has a visible hardware failure, consult
Table 4. Contact your technical support if these steps do not resolve the problem.
32
See "Connecting your hardware" on page 8 for more information.
electrical outlet.
v If the IBM NetVista thin client screen appears, and the NetVista thin client
does not indicate any hardware problems during power-on, you do not
have a hardware problem.
v If the NetVista thin client indicates a hardware problem, record any
problem indications and a description of the problem. Consult Table 3
with your hardware problem information.
Table 3. Hardware problem resolution information
Hardware problem indications
Visible hardware failure
Audio beep sequences
LED indications
Error codes and text messages
For example:
– Your mouse cursor stops moving.
– Your monitor displays a blank screen.
– Characters do not display on your monitor when you type.
For example:
– Your monitor displays unreadable screens.
– Your mouse cursor does not move smoothly.
– Some keys on your keyboard do not respond correctly.
Table 4. Visible hardware failure
Symptom
Where to find information
"Visible hardware failure"
"Audio beep sequences" on page 34
"LED indications" on page 35
"Error codes and text messages" on page 36
What you should do
Logic Unit
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