Account Codes; Disable Outgoing Central Office Line Access; Placing Calls - Vodavi StarPlus Basic Station User Manual

Camp-On
Camp-On Alerts an agent to a waiting call.
1. Press the CAMP-ON button.
2. Wait for response.
3. When the party answers, speak with them about the call or hang up to transfer the call.
Answering a Camp-On
While you are on a call, if you hear one burst of muted ringing and your station's CAMP-On button is
flashing:
1. Press the CAMP-ON button. The first call is now on hold and you can converse with the
person placing the Camp-On call.
2. Press the flashing outside line button to retrieve the transferred call.
If you do not have a CAMP-ON button, go on hook with the first call, or place it on hold and hang up.
The call will ring through.

Account Codes:

If enabled with optional software:
While on an outside line call, press the pre-programmed account code button.
•
Dial the code (up to 12 digits). The other party will not hear tones. If the code is less than 12
•
digits in length, press "%" to return to the call.
Note: If account codes are forced, the code must be entered before the outside number is dialed.

Disable Outgoing Central Office Line Access:

Must be performed from the first attendant station. These steps will prevent outgoing calls on the
chosen CO line or lines. To reactivate the line, repeat steps.
Lift handset or press the ON/OFF button.
•
Dial "602".
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After the confirmation tone, press the line button of the CO line you wish to disable. The
•
confirmation tone will sound and the CO line button LED will flash.

Placing Calls:

Instructions for when Automatic Line Selection is enabled.
Press the outside line or pool button.
•
Dial the outside number.
•
Lift handset to speak.
•
To access outside line:
1. Press an idle outside line button, Pool button, or dial a CO line group access code or Least
Cost Routing access code.
2. Dial the phone number.
3. Lift handset or use the speakerphone to converse.
CO Line Queuing
If you wish to use a particular outside line that is currently in use, you may place yourself on a
waiting list so you can access the line when it becomes available.
1. Press the outside line button or pool button.
2. When you hear the busy tone, press the pre-programmed LINE QUEUE button.
3. Replace the handset.
FLASH
Use the FLASH button to disconnect the outside line and retrieve an outside line dial tone.
Last Number Redial:
1. Press the SPEED button
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