VTech CD1281 User Manual page 59

Appendix
Limited warranty
4. Product to the extent that the problem is caused by use with non-VTech
accessories; or
5. Product whose warranty/quality stickers, product serial number plates or
electronic serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and
installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service visit our website at www.vtechcanada.com or call
1 (800) 267-7377. NOTE: Before calling for service, please review the user's manual
- a check of the Product's controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the Product(s) to the service location.
VTech will return repaired or replaced Product under this limited warranty.
Transportation, delivery or handling charges are prepaid. VTech assumes no
risk for damage or loss of the Product in transit. If the Product failure is not
covered by this limited warranty, or proof of purchase does not meet the terms
of this limited warranty, VTech will notify you and will request that you authorize
the cost of repair prior to any further repair activity. You must pay for the cost of
repair and return shipping costs for the repair of Products that are not covered
by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to
the VTech service location along with a description of the malfunction or
difficulty; and
2. Include a "valid proof of purchase" (sales receipt) identifying the Product
purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone
number.
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