Troubleshooting - VTech CD1281 User Manual

Appendix

Troubleshooting

The telephone does not ring when there is an incoming call.
Make sure the ringer volume is not set to OFF (page 25).
•
• Make sure the telephone line cord is plugged in properly (page 7).
• Make sure the handset is placed on the telephone base properly.
• There might be too many extension telephones on the same telephone line
to allow all of them to ring simultaneously. Try unplugging one telephone at
a time until the phones start ringing.
• If other telephones in your home are having the same problem, the problem
is in the wiring or local service. Contact the telephone service provider
(charges may apply).
• Other electronic products can cause interference to your telephone. Install
your telephone as far away as possible from electronic devices such as:
wireless routers, radios, cellular telephones, digital telephones, intercoms,
room monitors, televisions, VCRs, personal computers, kitchen appliances,
and cordless telephones.
• Test a working telephone at the same telephone wall jack. If another
telephone has the same problem, the problem is in the telephone jack.
Contact your telephone service provider (charges may apply).
• The telephone line cord may be malfunctioning. Install a new telephone
line cord.
• If you are on a call, there is a beep to alert you of an incoming call waiting call.
My telephone beeps and is not performing normally.
• Make sure the telephone cord is firmly plugged into the telephone base and
the wall jack (page 7).
Make sure the power cord is securely plugged into jack labeled 7.5VDC
•
100mA at the back of the telephone base (page 7). Plug the telephone base
into a different working electrical outlet not controlled by a wall switch.
• Other electronic products can cause interference to your corded telephone.
Install your telephone as far away from these electronic devices as possible:
Wireless routers, radios, radio towers, pager towers, cellular telephones,
intercoms, room monitors, televisions, personal computers, kitchen
appliances and other telephones.
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