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Before using this telephone, please read Important safety instructions below.
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
SAVE THESE INSTRUCTIONS
To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully:
Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.
CANCEL
While in the menu, press to return to idle mode.
DELETE
While reviewing the call log, press to delete the displayed entry, or press and hold to remove all entries.
CALL LIST
When the telephone is idle, press to browse through call log entries.
Press to scroll up or to scroll down while in a feature menu.
DISPLAY DIAL
Press to dial the call log entry currently displayed.
OPTION
When the telephone is idle, press repeatedly to scroll through the feature menus.
While in the menu, press to save your selection and advance to the next feature setup.
FLASH
During a call, press to answer an incoming call when you receive a call waiting alert.
(M1/M2/M3)
Press to dial the telephone number stored in the corresponding speed dial key.
Press to temporarily switch to tone dialing mode.
MEMORY
Press to enter the memory locations 0-9.
MUTE
Press and hold to mute the microphone.
Release to return to the two-way conversation.
VOLUME (LO, MED or HI)
Slide to adjust the listening volume to LO, MED or HI.
Switch hook
When held down, the telephone is in idle mode.
When released, the telephone is ready to make a call.
Dialing keys
Press to enter numbers or characters.
REDIAL/PAUSE
Press to redial the last number dialed.
When storing a number in the memory, press to add a dialing pause in the dialing sequence.
PROG
Press to store a number in a speed dial location.
Before using the telephone, install three AA alkaline batteries (not included) to provide memory backup and enable the use of caller ID feature. If batteries are not installed, the display only works when you lift the handset.
If you unplug the telephone from the wall jack, or you lose telephone service for over few minutes, and batteries are not installed, the following information will be lost: call list, numbers stored in the speed dial memory, last number redial and all settings in the feature menu. It is recommended that you initially install new batteries and change the batteries soon after the low battery icon appears.
Your telephone base is ready for wall installation. To mount your telephone on a wall, you need a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You may need a professional to install the mounting plate.
If you subscribe to high-speed Internet service digital subscriber line (DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
To mount the telephone on a wall
The telephone screen will display prompts to help you set up the telephone when you first install it. Press OPTION to enter, save and browse through the feature menus.
Default settings are indicated by *.
Features | Functions | Options |
SET LANGUAGE | Choose a desired language for the screen display. | ENGLISH* FRANCAIS ESPANOL |
SET CONTRAST | Adjust the screen brightness to a comfortable level. | 1, 2, 3*, 4, 5 |
HOME AREA CODE? |
You must enter a number to make calls from the call log. If you dial seven digits for local calls, enter your area code. If you dial ten digits for local calls, enter three zeros (000) for HAC, and then enter your area code as a local area code (LAC). |
HAC-_ _ _* |
LOCAL AREA CODE? | Program up to four local area codes which may not require dialing 1 before them. | LAC1-_ _ _* LAC2-_ _ _* LAC3-_ _ _* LAC4-_ _ _* |
SET TIME/DATE | Set the time and date. | 12:00AM 1/01* |
SET TONE/PULSE | Choose tone or pulse dialing mode. | TONE* PULSE |
If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the time and date manually.
Slide the ringer on/off switch on the side of the telephone base to turn the ringer on or off. If you turn the ringer off, the telephone will not ring when there is an incoming call. You can still see the caller ID information of the incoming call if you subscribe to caller ID service provided by your telephone service provider.
Slide the VOLUME switch on the handset to adjust the listening volume. You can set the volume to low (LO), medium (MED) or high (HI).
To make a call:
To answer a call:
The last number dialed is stored in the redial memory (up to 32 digits).
To redial the last number dialed:
If you subscribe to call waiting service from your telephone service provider, you hear an alert tone and the screen displays the caller ID information of the new incoming call while you are already on a call. Press FLASH on the handset to put your current call on hold and answer the new call. You can press FLASH any time to switch back and forth between calls.
You can press and hold MUTE to mute the microphone. The other party cannot hear you, but you can still hear the other party. Release the button to resume the two-way conversation.
If you have pulse dial (rotary) service, you can switch to touch-tone dialing during a call. After you hang up or press FLASH, the telephone automatically returns to pulse dialing mode.
This telephone can store up to 13 telephone numbers in the speed dial locations (MEMORY 0 - MEMORY 9, M1, M2 and M3) for fast dialing. Each location can store a number that is up to 32 digits.
You cannot delete a speed dial entry. To replace the entry in the speed dial location, you need to store a new speed dial entry.
This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller's number, or the caller's name and number that are sent by your telephone service provider after the first or second ring.
Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.
It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:
There may be fees for caller ID services. In addition, services may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by your telephone service provider along with the call information.
You can use this product with regular caller ID service, or you can use this product's other features without subscribing to either caller ID or combined caller ID with call waiting service.
If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the call log.
The calls received are stored in the call log in reverse chronological order. Press /CALL LIST or CALL LIST/ to enter the call log, then press or repeatedly to scroll through the call log entries. Press to browse the call log entries starting with the most recent call. When you reach the end of the call log entries, the screen displays END OF LIST.
You can delete an individual entry or all entries stored in the call log.
To delete a single entry:
To delete all entries:
You can store a call log entry in a speed dial location (MEMORY 0 - MEMORY 9, M1, M2 or M3).
Each location can store a number with up to 32 digits.
Display | When |
PPP | The caller is blocking the number. |
PRIvATE | The caller is blocking the name. |
PRIvATE CALLER | The caller is blocking the name and number. |
UUU | This caller's number is unavailable. |
UNKNOWN | This caller's name is unavailable. |
UNKNOWN CALLER | No information is available about this caller. |
LONG DISTANCE | It is a long distance call and there is no information about this caller's name. |
If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
The telephone does not ring when there is an incoming call.
My calls fade out or cut in and out when I am using the telephone.
I hear other calls when using the telephone.
The system does not receive caller ID or the system does not display caller ID during call waiting.
If your telephone does not seem to be responding normally, try putting the handset in its base. If it does not fix the problem, do the following (in the order listed):
To keep your telephone working well and looking good, follow these guidelines:
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user's body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user's manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.
The term ''IC:'' before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.6A. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase ("Consumer" or "you") that the Product and all accessories provided in the sales package ("Product") are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will vTech do if the Product is not free from defects in materials and workmanship during the limited warranty period ("Materially Defective Product")?
During the limited warranty period, VTech's authorized service representative will repair or replace at VTech's option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech's option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
How do you get warranty service?
To obtain warranty service, please visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377.
NOTE:
Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location.
VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech's responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/ provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
Operating temperature | 32°F-122°F (0°C-50°C) |
Battery | 3 AA alkaline batteries |
Memory | Memory: 13 speed dial memory locations; up to 32 digits. Call log: 80 memory locations; up to 13 digits and 16 characters |
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc., Tigard, OR 97223.
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.
Copyright © 2019 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Printed in China.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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