Answer A Call - Avaya 9620 End User Manual

Bridged Calls
Your phone may show one or more bridged lines on the display screen in addition to your own lines. A bridged line typically
belongs to someone else, but bridging allows you to see if that line is in use, answer calls on that line, or join a call in progress
on that line from your telephone. You can also make outgoing calls on a bridged line when it is not in use.
Conference
Lets you speak with up to five people in different locations on the same call. Additional conferencing options may be available
through Expanded Meet-Me Conferencing. Contact your system administrator for more information about this feature.
Call Forwarding All Calls
Permits you to forward your incoming calls to another number or to voicemail. If call forwarding is turned on, a Forwarding
icon appears on the top line of your display screen. The forwarding features available on your phone depend on the options
your system administrator has set. For more information about the options available to you, contact your system administrator.
The Call Forward feature allows you to set a number to which your calls will be forwarded, or turn off call forwarding if it is
already on. You must enter the telephone number where the calls will be forwarded each time you use this feature.
Send All Calls
Sends your incoming calls directly to a predefined coverage number, typically your voicemail. Incoming calls ring once at your
extension and then go directly to a number which is set by your system administrator. If the SAC feature is administered on
your phone, a SendAll softkey appears on the Phone screen. Pressing SendAll turns Send All Calls on. If it is already on,
pressing SendAll turns it off. You can also turn Send All Calls on or off by using the telephone Features list.
Contacts
Permits you to use your contact list as an address book. You can save up to 250 names and telephone numbers.
Call Log
Lets you view a list of your recent calls or to view separate lists of your outgoing, answered, or missed calls. When you have
one or more missed calls, the Call Log button lights and the Missed Calls icon and the number of missed calls display on the
top line.
Telephone Settings
Allows you to configure various settings to utilize advanced featuers of your telephone.
Log In/Out Telephone
Allows you to log in and out of your telephone, while maintaining your preferences, call information, and options if you share a
telephone with other users. Log out to prevent unauthorized use of your telephone during an absence.
Message
The lighted Message button and a red light on the upper right-hand corner of your telephone indicate when you have messages
waiting. Your messages are an administered function. Contact your system administrator with any questions.
Mute
For turning off (and then back on again) the microphone so the other person on the call cannot hear you. If a call is on mute
and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the Mute button light is on,
the call is muted.
Redial
Permits you to redial a recently dialed number.

Answer a Call

To answer an incoming call:
1. Lift the handset or press Speaker to answer using the speakerphone.
or, Press Headset to answer using the headset.
You are connected to the incoming call.
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9620 SIP IP Telephone End User Guide | 6 | P a g e