Avaya 9630 User Manual

Avaya 9630 User Manual

One-x deskphone sip for 9630/9630g ip telephone
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Avaya one-X™ Deskphone SIP
for 9630/9630G IP Telephone

User Guide

16-601946
Issue 2
December 2007

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Table of Contents
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Summary of Contents for Avaya 9630

  • Page 1: User Guide

    Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide 16-601946 Issue 2 December 2007...
  • Page 2: Table Of Contents

    Making a call using edit dialing..................19 Calling a person from the Contacts list................19 Calling a person from the call log...................19 Muting a Call....................19 Putting a Call on Hold..................19 Transferring a Call..................20 Forwarding Calls..................20 2 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 3 Contents Send all Calls........................20 Call Forwarding.......................20 Turning off call forwarding....................21 Conference Calls..................21 Setting up a conference call...................21 Adding a person on hold to a conference call..............21 Putting a conference call on hold..................21 Bridged Calls....................21 Answering a call on a bridged line..................21 Joining a call on a bridged line..................22 Making an outgoing call on a bridged line..............22 Contacts......................22...
  • Page 4 Contents Logging in to your telephone extension................32 Logging out of your telephone extension................32 Index......................33 4 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 5: Notices

    Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP telephone might cause interference. For full legal page information, please see the complete document, Avaya Legal Page for Hardware Documentation, Document number 03-600759.
  • Page 6 6 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 7: Introduction To The 9630/9630G Sip Ip Telephone

    The "G" designation in 9630G means this telephone model has a built-in Gigabit Ethernet adapter which speeds data transmission. A telephone with the "G" designation is otherwise identical to its 9630 counterpart in terms of features and functionality. Not all functions and features described in this user guide may be available on your telephone.
  • Page 8: Scrolling And Navigation

    Press Call Log to view a list of your outgoing, incoming, and missed calls. Avaya Menu Press Avaya Menu to configure options and settings, log out, or view network information. Volume Press volume to adjust the volume of the handset, headset, speaker, and ringer.
  • Page 9: About Icons

    Introduction to the 9630/9630G SIP IP Telephone for the highlighted line. The OK button is a shortcut for the default action. For example, when you select an entry in your Contacts list, pressing OK places a call to that person.
  • Page 10: Telephone Stand

    Web-based applications, get information about your phone and network settings, and log out. When you press the Avaya Menu button, you see the following menus, depending on how your administrator has set up your system and on the applications available to you: •...
  • Page 11: Setting The Phone Screen On Calling

    Setting the Phone Screen on calling Set Phone Screen on Calling to Yes to automatically display the Phone screen when you place a call. 1. Press Avaya Menu. 2. Select Options & Settings... 3. Press Select or OK. 4. Select Call Settings.
  • Page 12: Setting Redial Options

    4. Select Call Settings. 5. Press Select or OK. 6. Select Default Audio Path. 7. Press Change or OK or use the Right/Left arrows to change the setting. 8. Press Save. 12 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 13: Personalizing Button Labels

    Note: Press More then Clear to clear all text fields and start over. 11. Press Save or OK. Note: > You may revert back to the default button labels by selecting Avaya Menu > > Options & Settings Application Settings Restore Default Button Labels.
  • Page 14: Adjusting The Brightness Or Contrast Of The Display

    7. Press Change or OK listen to the available ring patterns. 8. Press Play or OK to hear it again. 9. Press Save to make it your ring pattern. 14 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 15: Changing The Background Logo

    Changing the background logo If your system administrator has set up an alternate background choice, you can change the logo your screen displays. 1. Press Avaya Menu. 2. Select Options & Settings... 3. Press Select or OK. 4. Select Screen and Sound Options...
  • Page 16: Changing The Language

    8. Scroll to the contact you want to assign and press Select or OK. 9. Select the telephone number you want to assign. 10. Press the Save softkey or the OK button. 16 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 17: Setting Up Favorites

    You can create a list of up to nine favorite contacts or features for quick access. The contacts and/or features on your favorites list display as you scroll past your last call appearance. 1. Press Avaya Menu. 2. Select Options & Settings... 3. Press Select or OK.
  • Page 18: Making A Call

    On the Phone screen, press and briefly hold the dialpad key assigned to the person you want to call. Note: To assign speed dial numbers to up to 10 contacts, see Setting up speed dialing. 18 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 19: Autodialing A Pre-Assigned Number

    Muting a Call Autodialing a pre-assigned number Your system administrator may set up frequently called numbers such as Information Technology or the Help Desk as Autodial numbers, so you can dial them with one touch. 1. From the Phone screen, scroll right twice to display the System Numbers menu. Note: To assign labels to or edit labels for your Autodial numbers, see Assigning labels...
  • Page 20: Putting A Call On Hold

    1. Press Forward to access the main Forwarding menu. 2. Select Call Fwd. 3. Enter the number to which you want to forward your calls. Note: After you enter the forwarding number, you hear a confirmation tone. 20 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 21: Turning Off Call Forwarding

    Conference Calls 4. Press OK to turn the call forwarding feature off if it is already on. Turning off call forwarding 1. Press Forward to access the main Forwarding menu. 2. Press Select or OK to turn call fowarding off or to turn it on if it is already off. Note: When you turn off the Call Forwarding feature, you hear a confirmation tone.
  • Page 22: Answering A Call On A Bridged Line

    When on-hook dialing is disabled, you can also jump to a certain group of letters in your contact 22 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 23: Viewing Contacts Details

    Contacts list by pressing the associated dial pad key. For example, if you press "3" the contact list displays entries starting with 3, D, E or F depending on your particular contact entries. 1. Press the Contacts button. 2. Press the More softkey. 3.
  • Page 24: Editing A Contact

    2. Scroll to the right or left to view separate lists of answered, outgoing, or missed calls. 3. Scroll up or down to view the entries on the list. 24 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 25: Adding An Entry From The Call Log To Your Contacts List

    You can turn call logging on or off. If you have bridged call appearances on your phone, you can choose whether or not to include calls to your bridged lines in your call log. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings.
  • Page 26: Getting Your Messages

    3. To call a monitored extension, scroll to the applicable line and press the Select softkey or the OK button. Alternately, press the line button associated with that extension. 26 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 27: Assigning Labels To Pre-Assigned (Autodial) Numbers

    Features menu Assigning labels to pre-assigned (Autodial) numbers Autodial numbers are frequently-called numbers in your office or organization, for example, a Help desk number. Your system administrator sets up Autodial numbers, but you can assign and edit their labels. The administrator might just allot a specific button to be an Autodial number, but leave the number itself blank;...
  • Page 28: Displaying Your Extension On Outgoing Calls

    1. Scroll right from the Phone screen to access the Features menu. 2. If necessary, scroll down to Call Pickup and press OK or just press the corresponding line button. 3. Answer the call as you normally would. 28 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 29: Tracing A Malicious Call

    Features menu Tracing a malicious call Use the Malicious Call Trace (MCT) feature to trace a malicious call. Activating MCT alerts a controller to begin call tracing and provide information for reporting this call. This feature is available only if your administrator has set up the phone system to trace and track malicious calls and there is an attendant or controlling user to oversee the trace.
  • Page 30: Configuring Simultaneous Ringing For Multiple Telephones (Ec500)

    The items available through the Web browser vary depending upon how your telephone is administered. Contact your system administrator with any questions. Access the browser through the Avaya Menu. If you don't see the Browser option on the Avaya Menu, no Web applications are available for your phone.
  • Page 31: About Web Browser Icons & Labels

    Browser • To select a line: • Scroll to a line on the display. • When the line is highlighted, press OK to select that line. • To select a Web link: • When you see a link you want to select, scroll to it. •...
  • Page 32: About Logging In To And Out Of Your Telephone

    4. Press Log Out to confirm. Note: Your contacts, speed dial settings, favorites, and Autodial numbers are saved during logout and are available the next time you log in to your extension. 32 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 33: Index

    Autodialing putting a call on hold......21 calling a person........19 setting up..........21 automatic call back........27 Contacts List Avaya Menu calling a person........19 about............10 Contacts button click sounds........14 about............22 error tones..........14 adding a new.........23 adding from the call log......25...
  • Page 34 Logo............15 Recording a call..........29 Redial............18 Redial Options Malicious call tracing........29 setting............12 Messages Ring Pattern retrieving..........26 changing..........14 Monitoring other extensions......26 Muting Calls..........19 Scrolling and Navigation about............8 navigating...........30 SENDALL...........20 Speaker............15 34 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...
  • Page 35 Index Speed Dialing setting up..........16 Unparking calls...........28 Speed dialing calling a person........18 Visual Alerts configuring..........12 Telephone display icons Voicemail about............9 logging in..........26 Telephone Stand about............10 Time format..........16 page...........30 Tracing calls..........29 Whisper page..........29 Tracing calls..........29 Transfer............20 Issue 2 December 2007...
  • Page 36 Index 36 Avaya one-X™ Deskphone SIP for 9630/9630G IP Telephone User Guide...

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9630g deskphone edition

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