Troubleshooting Method; Led Status Message List - Oki OKIPAGE 14e Service Manual

4.3

Troubleshooting Method

When a problem occurs, go through the troubleshooting according to the following procedure.
Problem occurs
Problem displayed on
the status monitor
4.3.1

LED Status Message List

The listing of the statuses and problems displayed in the form of messages on the status monitor is
provided in Table 4-1.
Classification
Jam error
(feeding)
Jam error
(ejection)
Paper size error
Tray paper out
Paper size
request
41605601TH Rev.2
Troubleshooting
according to the LED
Status Message List
(see 4.3.1)
LED Status Message
Blinking Notifies of occurrence of
OFF jam while the paper is
OFF being fed from High
Capacity Second Paper
Feeder.
Blinking Notifies of occurrence of
OFF jam while the paper is
OFF being ejected from the
printer.
Blinking Notifies of incorrect size
OFF paper feeding from High
OFF Capacity Second Paper
Feeder.
Blinking Notifies of no paper state
OFF of the High Capacity
OFF Second Paper feeder.
Blinking Notifies of correct paper
OFF size for the High capacity
OFF Second Paper Feeder.
Carry out detailed
troubleshooting
according to the
Troubleshooting Flow
(see 4.3.1)
Table 4-1
Description
• Check the paper in the High Capacity
Second Paper Feeder.
Carry out the recovery printing by
opening and closing the cover, and
turn the error display off.
• When the problem occurs frequently,
go through the Troubleshooting.
• Check the paper in the printer. Carry
out the recovery printing by opening
and closing the cover, and turn the
error display off.
• Check the paper in the High Capacity
Second Paper Feeder.
Also check to see if there was a
feeding of multiple sheets.
Carry out the recovery printing by
opening and closing the cover, and
turn the error display off.
• Load the paper in High Capacity
Second Paper Feeder.
• Load the requested size paper in the
High Capacity Second Paper Feeder.
Recovery method
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