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Chapter 4
Important troubleshooting information
Troubleshooting reference diagram
HN9200 Satellite Modem User Guide
32
1038623-0001 Revision B
unless you are a qualified technician. Pressing this switch could cause the modem to become
inoperable.
the modem using the Restart function in the System Control Center. When so instructed, do not
power cycle the modem. Doing so will destroy data that may be useful for troubleshooting.
modem, you should remove and then re-apply power. If the satellite modem uses an AC/DC
power supply, disconnect the AC power cord from the power source (power strip, wall outlet,
or surge protector). If the satellite modem uses a DC/DC power supply, disconnect the DC input
cable connector from the modem's power supply. In either case (AC/DC or DC/DC), do not
unplug the power cord from the satellite modem's rear panel. Doing so could result in static
electricity discharge that could shock you and/or damage the modem.
If you need to use any of the troubleshooting procedures provided in this chapter, you may find
it useful to refer to
Figure 26: Troubleshooting reference diagram
shows all power and cable connections for a properly installed HN9200 satellite modem.
Do not use the recessed rescue switch on the modem's rear panel
This user guide contains some procedures that instruct you to restart
When this user guide instructs you to power cycle the
Troubleshooting
on page 33. This diagram
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Table of Contents
Troubleshooting
