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Chapter 8
Important troubleshooting information
Troubleshooting reference diagram
HN9200 Satellite Modem Installation Guide
84
1038622-0001 Revision B
unless you are a qualified technician. Pressing this switch could cause the modem to become
inoperable.
to restart the modem using the Restart function in the System Control Center. When so instructed,
do not power cycle the modem. Doing so will destroy data that may be useful for troubleshooting.
cycle the modem, you should remove and then re-apply power. If the satellite modem uses an
AC/DC power supply, disconnect the AC power cord from the power source (power strip, wall
outlet, or surge protector). If the satellite modem uses a DC/DC power supply, disconnect the
DC input cable connector from the modem's power supply. In either case (AC/DC or DC/DC),
do not unplug the power cord from the satellite modem's rear panel. Doing so could result in
static electricity discharge that could shock you and/or damage the modem.
If you need to use any of the troubleshooting procedures provided in this chapter, you may find
it useful to refer to
Figure 68: Troubleshooting reference diagram
shows all power and cable connections for a properly installed HN9200 satellite modem.
Do not use the recessed rescue switch on the modem's rear panel
This installation guide contains some procedures that instruct you
When this installation guide instructs you to power
Troubleshooting
on page 85. This diagram
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Table of Contents
Troubleshooting
