Troubleshooting
Confirming that TCP Acceleration is operational
Figure 30: Transmission Info page
Note: The TxCode shown is an example.
TCP Acceleration is a proprietary Hughes protocol that optimizes performance for TCP/IP-based
applications, including faster downloads over satellite.
To determine if TCP acceleration is operational:
1. At the System Control Center, click the System Status link.
The System Status page appears.
Figure 31: Confirming that TCP Acceleration is operational
2. Check the TCP Acceleration Status field.
If the TCP Acceleration Status is Operational, TCP Acceleration is enabled and working
properly. Proceed to
Confirming that Web Acceleration is operational
3. If the TCP Acceleration Status is Disabled, restart the modem:
a) Go to the System Control Center home page.
b) In the Help section, click Restart HN9200.
4. If TCP Acceleration is still disabled, power cycle the modem:
on page 38.
HN9200 Satellite Modem User Guide
1038623-0001 Revision B
Chapter 4
37