Motorola MC45 User Manual page 118

9 - 6 MC45 User Guide
Troubleshooting the MC45 (Continued)
Table 9-1
Problem
Cannot see characters
on display.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
MC45 shuts off.
Tapping the window
buttons or icons does
not activate the
corresponding feature.
A message appears
stating that the MC45
memory is full.
MC45 keeps powering
down to protect
memory contents.
Cause
MC45 not powered Press the red Power button.
on.
MC45 removed Replace the MC45 in the cradle, or reattach the communication
from cradle or cable and re-transmit.
disconnected from
host computer
during
communication.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup. Refer to the MC45 Integrator Guide for details.
software was
incorrectly installed
or configured.
Volume setting is Adjust the volume. See
low or turned off.
MC45 is inactive. The MC45 turns off after a period of inactivity. If the MC45 is
running on battery power, set this period from 1 to 5 minutes, in
one-minute intervals. If the MC45 is running on external power, set
this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting
icon. Select the
delay before the automatic shutoff feature activates.
Battery is depleted. Recharge or replace the battery.
Battery is not Insert the battery properly. See
inserted properly.
Screen is not Re-calibrate the screen. See
calibrated correctly.
The system is not Warm boot the system. See
responding.
Too many files Delete unused memos and records. If necessary, save these
stored on the MC45. records on the host computer (or use a microSD card for additional
memory).
Too many Remove user-installed applications on the MC45 to recover
applications memory. Select
installed on the
Programs
MC45.
The MC45's battery Recharge or replace the battery. Configure the MC45 to conserve
is low. power. Refer to
information.
Solution
Adjusting Volume on page
tab and change the setting for a longer
Advanced
Installing the Battery on page
Calibrating the Screen on page
Resetting the MC45 on page
> >
Start Settings System
icon. Select the unused program and tap Remove.
Battery Management on page 1-10
2-14.
> >
Start Settings Power
1-5.
1-8.
2-17.
and tap the
Remove
for more