To Add Additional Parties To An Existing Conference; Do Not Disturb; Forward Calls; Accessing Your Voicemail - Avaya 9608 Quick Reference User Manual

2. Press the Conf soft key. The
current call is automatically put on hold.
nd
3. Dial the 2 party that you want to add
to the conference.
4. If they answer and want to join the call,
press the Conf soft key again
5. If they do not want to join the call, or
do not answer, press the DROP
soft key and then press the call appearance
key of the held call (will have a flashing
LED).
To add additional parties to an
existing conference:
1. Press the HOLD soft key to put
the conference on hold. This does not
affect the other conference parties who can
continue talking to each other.
2. Press an available appearance key on
which to make a call.
3. Dial the party that you want to add to
the conference.
4. If they answer and want to join the call,
press Conf soft key again or.
5. If they do not want to join the call or do
not answer, press DROP soft key and then
press the call appearance key of the held
call (fast green flash).
TIP: Dialing the short code *47 starts a
conference call between yourself and any
calls that you have on hold.
Other features for conferencing:
• To mute a caller, highlight them on your
display screen, and press Mute. Repeat
this to unmute them.
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• To return to the call display, press the
Back soft key.

Do Not Disturb

In 'do not disturb' mode, your callers are
redirected to voicemail (if available) or
otherwise hear busy tone.
1. If programmed to your phone, press
the feature button labeled
"DND". An N (= No Calls) is shown on
your phone's display when you have do
not disturb enabled. The green LED will
remain on.
2. You can still use the phone to make
outgoing calls; when you go off-hook
you will hear broken dial tone.
3. To deactivate, press the DND button
again. The LED will shut off.
NOTE: Enabling do not disturb won't affect
current incoming calls. Press the Ignore or
To VM soft keys to defer the call.

Forward Calls

A button with this action can be used to
switch forwarding unconditional on/off.
1. If programmed to your phone, press
the feature button labeled
"Forward Calls". If setup with a pre-
set phone number or user extension,
that number is used as the forwarding
destination.
2. If setup without a number, when the
button is pressed you will be asked to
confirm your existing forward
unconditional destination number, or to
enter a new number.
3. When the forwarding feature is enabled,
the button's green LED is lit, and a "D"
(= Diverting) is shown after your
extension name on the phone's idle
display.
4. To disable the forwarding feature, the
button can be pressed again to switch
forward unconditional off. The LED's
returns to idle status.
(NOTE: If you are forwarding to an outside
number, you must set it up using the
PBX code of "9" at the beginning so the
system knows it's dialing outside. Also,
caller ID will come up as the business's
main # or your extension's DID.)

Accessing Your Voicemail

Option 1
Press the Messages key on the
telephone. If the key is configured for
"Visual Voice," you will be taken into an
on-screen menu of prompts to manage
your mailbox.
Option 2
If your Messages key was
configured for "Visual Voice" and you
prefer to use the voice-guided voicemail
menu, just press the programmed
"Voicemail" feature button, or dial code
*17. You will be taken to the voice-guided
mailbox menu prompts.
*For further Voicemail instruction, refer to
the provided IP Office Intuity VM Quick
Reference Guides, or the full Avaya
manual.