Page 1 NCR EasyPoint 7401 Release 2.5 Hardware User's Guide 19797 B005-0000-1254 Issue H...
Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
Page 3 Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Warnings Servicing Caution: This product does not contain user serviceable parts.
Page 4 The post or wall on which the unit is mounted should be able to withstand four times the weight of the unit, which is approximately 20 lbs. (9 kg). The NCR 7401-4xxx is a desk-top unit that has an assembled weight of approximately 90 lbs.
Page 5 NCR EasyPoint 7401 Hardware Service Guide (B005-0000-1341) • NCR EasyPoint 7401 Site Preparation Guide (B005-0000-1255) • NCR EasyPoint 7401 Interface Guide (B005-0000-01405) • NCR EasyPoint 7401 ATX 38 Printer User’s Manual (B005-0000-1454) • NCR EasyPoint 7401/7454 Retail Terminal Parts Identification Manual (B005-0000-1072) •...
Page 6: Table Of Contents
Universal Serial Bus ......... 1-14 Serial Ports............1-14 Hardware Monitor........... 1-15 PCI Expansion Header ........1-15 IDE Header ............1-15 Audio ..............1-16 Magnetic Stripe Reader ........1-16 Touch Screen Controller ........1-16 Processor Board Connectors ......1-17 NCR Retail Specific Hardware......1-18...
Page 7 Board BIOS ............1-22 Operator Display..........1-26 LCD Adapter Board......... 1-26 LCD Backlight Inverter Module ..... 1-26 Touch Screen ............ 1-27 Features ............... 1-28 Magnetic Stripe Reader........1-28 Printer Options ............. 1-29 7401-K590 Self-Service Printer ......1-29 7401-K580 Self-Service Printer (Discontinued)..........
Page 8 Additional Connectors (Pentium III Board)..1-39 Compatibility .............. 1-40 LAN Communications......... 1-40 Application Programmability ......1-40 Operating System Information......1-40 Migration..............1-41 Retail Applications..........1-41 Retail Peripherals ..........1-41 Retail Systems............1-42 Platform ............1-42 Networks ............1-42 Platform Load........... 1-42 Chapter 2: 7401-4xxx Product Overview Introduction ..............
Page 9 Audio ..............2-12 Magnetic Stripe Reader ........2-13 Touch Screen Controller ........2-13 Processor Board Connectors ......2-13 NCR Retail Specific Hardware......2-14 Board BIOS ............2-17 Operator Display..........2-21 LCD Adapter Board......... 2-21 LCD Backlight Inverter Module ..... 2-21 Touch Screen ............
Page 10 viii Motorized Card Reader Power Supply ..2-30 Full Page Printer Power Supply...... 2-30 Integrated Speakers ......... 2-30 EasyPoint 45 Pedestal ........2-31 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Introduction ..............3-1 Installation Summary..........3-1 Installation Restrictions..........3-2 Connecting the Cables..........3-3 Fixed-Angle Mount (F504)........
Page 11 Wall Mounting a 7401-K502 Core Module ....3-34 7401-9212 LCD No-Cabinet (12.1-inch)..... 3-36 Installation Guidelines......... 3-37 Mounting Specification Illustrations ....3-38 7401-9512 LCD No-Cabinet (15-inch)......3-39 Installation Guidelines......... 3-39 Mounting Specification Illustrations ....3-40 4055 Uninterruptible Power System (UPS) ....3-42 Installing the UPS..........
Page 12 Windows XPe ............. 4-2 Windows NT ............4-3 Installation Restrictions..........4-4 Connecting the Cables..........4-5 Cable Routing............. 4-5 Cable Connector Identification ......4-5 Installing Peripherals ........... 4-6 Installing the Angled Magnetic Stripe Reader (MSR)............... 4-6 Installing Country Keyboards....... 4-8 Using the Full Page Printer........4-13 Loading the Paper ..........
Page 13 Calibrating the Touch Screen ........4-27 Calibration Using MicroTouch (Windows)..4-27 Calibration Using Microcal (DOS) ...... 4-29 Calibration from the BIOS ........4-30 Summary ............4-31 Out-of-Box Failures..........4-31 Chapter 5: Setup Introduction ..............5-1 Entering Setup without a Keyboard ..... 5-1 Entering Setup Using a Keyboard......
Page 14 BIOS Default CMOS Values (7401-26xx/46xx BIOS Version 2.3.x.x)..........5-17 Main Values............5-17 Advanced Values ..........5-18 Security Values..........5-23 Power Values............ 5-23 Boot Values............5-23 Exit Values............5-24 Interrupts (7401-26xx/46xx BIOS Version 2.3.x.x) ............. 5-24 Memory Map (7401-26xx/46xx BIOS Version 2.3.x.x) ............. 5-26 BIOS Default CMOS Values (7401-21xx/31xx BIOS Version 1.5.0.4 - Discontinued)....
Page 15 NCR 7401-/22xx/25xx/26xx/32xx/35xx NT Operating System Recovery Software (Version 02.05.00.02) ..........6-20 NCR 7401-21xx/31xx NT Operating System Recovery Software (Version 01.04.01.00)..... 6-22 NCR 7401-4xxx NT Operating System Recovery Software (Version 02.05.00.02)......6-24 NCR 7401-22xx/25xx/32xx/35xx Win98 Operating System Recovery Software (Version 02.03.00.01) ..........6-26 NCR 7401-21xx/31xx Win98 Operating System Recovery Software (Version 01.01.00.00).....
Page 16 Updating Procedures ..........7-2 BIOS Crisis Recovery ........... 7-5 Recovery Procedures ..........7-6 Cable/Connector Pin-Out Information ...... 7-9 Chapter 8: NCR 7401/7890 or 7892 Scanner Differences Introduction ..............8-1 Starting the 7401 Scanner Motor and Laser..8-2 Programming the 7401 Scanner Using Programming Tags..........
Page 17 Updated BIOS screens. Added PC Card installation. Dec 01 Additional updates for Release 2.3 May 02 Updated to Release 2.4. Changed Web Kiosk to EasyPoint 7401. Added EasyPoint 7401-45xx terminal Aug 02 Add EasyPoint 45 Pedestal Sep 02 Add Country Keyboards to 7401-45xx Dec 02 Updated to Release 2.5...
Page 19 NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR.
Page 20 xviii International Radio Frequency Interference Statement Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Page 21 IEC & EN 60825-1 CLASS 1 LASER PRODUCT 17325 Laser Power The NCR 7401 Scanner is not intended for long-term viewing of direct laser light. However, the unit is safe if used as intended. This scanner meets the following laser/LED power requirements.
Page 22: Declaration Of Conformity
Model Number 100-120 V/200-240 V, 2.0 A/1.0 A, 50-60 Hz Electrical Ratings (Input) NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards. EU Directive...
Page 23 Model Number 100 - 240 V, 5.0 A, 50-60 Hz Electrical Ratings (Input) NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards. EU Directive...
Page 24 xxii...
Page 25: Chapter 1: 7401-2Xxx And 3Xxx Product Overview
Fixed-Angle Mount 18289 Introduction The NCR EasyPoint 7401 is an interactive touch screen terminal with retail functionality that supports a variety of kiosk and self-service applications. The 7401 is housed in an integrated, compact cabinet and can be tilt mounted, fixed-angle mounted or flush mounted.
Page 26: Serial Number/Model Number Label
Chapter 1: 7401-2xxx and 3xxx Product Overview Serial Number/Model Number Label The unit's serial number, model number, tracer number, and date of manufacture are included on a label on the back of the Core Module. Refer to following sections for additional information. Note: The serial number is repeated on the non-MSR side of the Core Module.
Page 27: Tilt-Mount Label
Chapter 1: 7401-2xxx and 3xxx Product Overview Tilt-Mount Label To view the label, tilt the Core Module and remove the cable cover. Class/Model 7401-2000-8000 Serial Number 50-12345678 Date Manufactured Date: 11/15/01 Feature Number(s) F000,F005,F024,F031,F050,F101,F200,F422,F503 19477...
Page 28: Hardware Modules
Chapter 1: 7401-2xxx and 3xxx Product Overview Hardware Modules Base Unit • Processor Board − Pentium III/Celeron processor − SVGA chipset (12-inch monitor) − XGA chipset (15-inch monitor) − MPEGII chipset − 1 MB Flash BIOS (not CMOS) − Four RS-232 ports (two optionally powered) −...
Page 29: Hardware Options
Chapter 1: 7401-2xxx and 3xxx Product Overview • POS Connector Board − Cash drawer port (supports two drawers via a Y-cable) − Internal parallel port (dedicated to the optional customer display) − Microphone • 12.1-inch Operator Display – active capacitive touch LCD •...
Page 30 Chapter 1: 7401-2xxx and 3xxx Product Overview • Cash drawers − 2113 Cash Drawer (modular) − 2189 Cash Drawer (modular) − 2260 Cash Drawer (modular) − Dual cash drawer cable • Printers: − 7158 Thermal Receipt/Impact Printer − 7167 Thermal Receipt/Impact Printer −...
Page 31: Terminal Components Not Supported
Chapter 1: 7401-2xxx and 3xxx Product Overview Terminal Components not Supported It is important to note that the terminal does not support the following components. Not Supported Alternative Implementation CMOS for hard totals, logs, and Hard disk, flash disk, or server tallies storage Removable media, e.g., a flex...
Page 32: System Configuration Diagram
Chapter 1: 7401-2xxx and 3xxx Product Overview System Configuration Diagram 7892 7837 2010 Coin Dispenser 7401 Keyboard 2336-K008 RS232 (4) PS/2 KBD 2 Optionally Powered 7194 7158 Processor Board Note: 7194 and 7158 are available in both RS-232 and USB. POS Connector Bd.
Page 33: Kit Configuration Diagram
Chapter 1: 7401-2xxx and 3xxx Product Overview Kit Configuration Diagram 7401 w/K590 7401-2xxx 7401-3xxx 2336-K037 2336-K052 K542 F501 F502 K533 F/K059 F521 F511 F101 F512 F504 F505 F200 K540 F201 K536 K543 K530 K535 K523 K525 F/K590 K534 18318d-P...
Page 34: Hardware Module Descriptions
1-10 Chapter 1: 7401-2xxx and 3xxx Product Overview Hardware Module Descriptions Processor Board Processor/Chip Set The terminal uses an Intel architecture processor, which permits it to leverage existing software drivers and applications, as well as provide the greatest flexibility in choosing an operating system. This provides several other advantages: •...
Page 35: Video Subsystem
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-11 Release 2.0 – 2.4 • Intel Pentium III 500 MHz or 700 MHz Processor, or Intel Celeron 450 MHz, 550 MHz, or 600 MHz Processor (µPGA package) used with the Intel 440BX PC chipset. The 440BX chipset consists of the 82440BX System Controller (North Bridge chip), also called the MTXC, and the 82371AB (South Bridge chip), also called the PIIX4.
Page 36: Ethernet 10/100Base-T Lan Communications
Category 5 and the hubs must permit 100 or 10/100 MB/s operation. Although 10Base-T will operate on Category 3 twisted pair, or NCR "747" cable, an upgrade to Category 5 is required for 100Base-T. A customer desiring to use the terminal in an existing 10Base-T environment can do so and simply run at 10 MB.
Page 37: Wireless Lan Communications
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-13 LED Indicators for Link Integrity (verifies cable and hub connection are good) and LAN speed is provided on the Processor Board near the row of connectors at the bottom of the e-box. The LED is ON (yellow) when the speed is running at 100 MB/s.
Page 38: Universal Serial Bus
Windows 2000 and Windows Xpe. The terminal must use the I/O Networks drivers to support the NCR USB printer and scanner products. These drives are available under Windows NT, Windows 2000, and Windows XPe.
Page 39: Hardware Monitor
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-15 RS-232 DB-9 Male Connector Pinout Port A Port B RI or +12* * If Port 1 or 3 are powered, pin 9 will be +12 V. Hardware Monitor The hardware monitor generates an interrupt to the system whenever any of the internal voltages used by the system processor goes above or below the acceptable operating range.
Page 40: Audio
1-16 Chapter 1: 7401-2xxx and 3xxx Product Overview Audio The base unit has SoundBlaster-compatible audio. Wave table synthesis is not supported. FM synthesis and MIDI are supported in the hardware, but requires software driver support to function. Higher quality integrated stereo speakers may be added as an option to the terminal.
Page 41: Processor Board Connectors
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-17 When the system is operating in the dimmed display mode, touch activity can restore full brightness if instructed by software to do so. When system is in low power mode, touch activity can generate the mouse port interrupt (IRQ12).
Page 42: Ncr Retail Specific Hardware
1-18 Chapter 1: 7401-2xxx and 3xxx Product Overview NCR Retail Specific Hardware The Processor Board contains logic that provides support for the custom retail interface. The logic controls the following features: • Dual Cash Drawer Support • Cash Drawer Diagnostic Support •...
Page 43 Chapter 1: 7401-2xxx and 3xxx Product Overview 1-19 Note: Bits 2 and 3 are set to '1' by each device reset. The cash drawer interface can be diagnosed remotely. For security reasons, the cash drawer diagnostics mode must first be activated by pressing an external momentary switch (SW2).
Page 44 1-20 Chapter 1: 7401-2xxx and 3xxx Product Overview The Processor Boards support linear addressing by creating a "hole" in the memory address space at the 63 MB boundary. When the system is configured for 64 MB and linear addressing is enabled, the last 1 MB of system memory is unusable;...
Page 45 Refer to the following information for details about the implementation of a dual display configuration. • Lynx Family Control Panel Specification 1.2 on the NCR 74xx Base System and Client Third party Drivers CD-ROM (Product ID: D370-0111-0100) or in the video.exe self-extracting Video Drivers...
Page 46: Board Bios
1-22 Chapter 1: 7401-2xxx and 3xxx Product Overview • Retail Customer Information Display User’s Guide (BD20-1431-B) on the NCR Information Products web site at: http://www.info.ncr.com/eHome.cfm Board BIOS Processor boards use a Phoenix BIOS, which is stored in Flash ROM and easily upgraded through the network connection or serial port.
Page 47 Chapter 1: 7401-2xxx and 3xxx Product Overview 1-23 BIOS Upgrades Flash memory makes distributing BIOS upgrades easy. A new version of the BIOS can be installed from the hard disk, network or through a serial port. The disk-based Flash upgrade utilities, Phlash.exe and WinPhlash,exe, ensure the upgrade BIOS extension matches the target system to prevent accidentally installing a BIOS for a different type of system.
Page 48 NT requires a driver (NCRSYSM.SYS) • Windows 2000 must enable the operating system APM setting. The OS APM setting is disabled by default. NCR Gold Drivers are enabled in this setting by selecting: Start, Control Panel, Power Options, APM tab and check the box Enable Advance Power Management Support Click Ok to finish.
Page 49 Chapter 1: 7401-2xxx and 3xxx Product Overview 1-25 ACPI provides similar modes of operation as APM. The 7401 hardware supports four Power Management States. State Characteristics AC power is not present. All RAM contents are lost. Power is on and fully supplied to all 7401 components. The display and touch panel are active.
Page 50: Operator Display
1-26 Chapter 1: 7401-2xxx and 3xxx Product Overview Operator Display Tilt Mount Fixed-Angle Mount 18289 The 7401-2xxx and 3xxx have either a 12.1-inch TFT (active matrix) or a 15-inch TFT. LCD Adapter Board The signals from the LCD header on the Processor Board are brought to the LCD on a harness.
Page 51: Touch Screen
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-27 A fuse located on the Inverter Board protects power to the inverter. This fuse protects the system from damage in the event of a Backlight or Inverter Board fault. The fuse is not field replaceable; if it blows, the safety characteristics of one or more components on the Inverter Board may have been compromised and the Inverter Board should be replaced.
Page 52: Features
1-28 Chapter 1: 7401-2xxx and 3xxx Product Overview Features Magnetic Stripe Reader A single 3-track analog MSR is available as a feature, supporting ISO format cards. When the MSR is not desired, a filler piece for the MSR section is included to make the unit appear uniform. 18291...
Page 53: Printer Options
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-29 Printer Options The sections that follow provide an illustration and brief description of the available printer options. 7401-K590 Self-Service Printer The K590 Printer is a self-service, fast, silent, thermal printer that provides "unattended printing." The printer is housed in a secure cabinet that does not allow customer access to the paper while it is printing.
Page 54: 7401-K580 Self-Service Printer (Discontinued)
1-30 Chapter 1: 7401-2xxx and 3xxx Product Overview 7401-K580 Self-Service Printer (Discontinued) The K580 Printer is a self-service, fast, silent, thermal printer that provides "unattended printing." The printer is housed in a secure cabinet that does not allow customer access to the paper while it is printing.
Page 55: 7158 Printer
17304 7167 Printer The NCR 7167 Printer is a fast, quiet, relatively small and very reliable multi-function printer. It prints receipts, validates and prints checks, and prints on a variety of single or multiple part forms. There is no journal as it is kept electronically by the host terminal.
Page 56: 7194 Printer
16437 7197 Printer The NCR 7197 Printer is a fast, quiet, relatively small and very reliable multi-function printer. It prints receipts and two-color printing. The printer features a dual interface, so it can connect to the host terminal either through a USB interface or RS-232.
Page 57: Other Integrated Devices And Indicators
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-33 Other Integrated Devices and Indicators Hard Disk Drive A 2.5-inch IDE hard disk is available to support Windows NT. The drive is the standard type that is used by notebook PCs. Reset Switch As a last resort, the Reset Switch can be used to reboot the system if the software reset port mechanisms fail.
Page 58: Pos Connector Board
1-34 Chapter 1: 7401-2xxx and 3xxx Product Overview POS Connector Board The POS Connector Board is a small daughter board that mounts directly on the Cash Drawer and Parallel Port header. Connectors on the edge of this board form a second connector row above the Processor Board connectors.
Page 59: Power Ok Led
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-35 Power/Status LED The LED power indicator indicates that power is present. The LED is green when the processor and BIOS are operating properly. The LED is mounted behind the front bezel on the same board as the motion sensor.
Page 60: Power Supply
Note: The Integrated Scanner feature includes the Fixed-Angle Mount and cannot be used with the Table Top Mount. The 7401 Scanner is a modified NCR 7890 or NCR 7892 Scanner, however, there are a few differences. Refer to the NCR 7401/7890 or...
Page 61: Integrated Speaker Module (Optional)
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-37 Integrated Speaker Module (Optional) The Integrated Speaker feature provides two stereo speakers that attach to the bottom of the Core Module. The maximum output of the speakers is approximately 6 watts per channel. Compact Flash (Optional) The 256MB compact flash can be used in a Windows XP embedded environment.
Page 62: Integrated Cd-Rom Drive (Tilt Mount Model)
1-38 Chapter 1: 7401-2xxx and 3xxx Product Overview Integrated CD-ROM Drive (Tilt Mount Model) The Integrated CD-ROM Drive is located behind a cover on the Back Panel. To access the drive, loosen the spring-loaded CD Cover Screw and remove the CD Cover by sliding it up as shown. CD Cover Screw CD Cover 19230...
Page 63: Additional Connectors (Pentium Iii Board)
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-39 Additional Connectors (Pentium III Board) The Pentium III Boards have three connectors that are not on the other Pentium Boards. Also available is a fourth connector for a microphone when a POS Connector Board is mounted to the Processor Board. The following illustration identifies these connectors.
Page 64: Compatibility
1-40 Chapter 1: 7401-2xxx and 3xxx Product Overview Compatibility LAN Communications The software associated with the terminal systems conform to the following standards: • Network Driver Interface Specification (NDIS 4) • IEEE 802.3 & 802.3u CSMA/CD (10/100 MB/s Ethernet) • IEEE 802.2 Link Level Control (LLC) •...
Page 65: Migration
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-41 Migration Retail Applications • Existing TAPS-based applications are not supported. These applications must be migrated to Windows NT. • Existing Windows 3.11-based NICE applications are not supported. These applications must be migrated to Windows NT. •...
Page 66: Retail Systems
1-42 Chapter 1: 7401-2xxx and 3xxx Product Overview Retail Systems This release of software does not support the following features found in previous retail systems: Platform • ISA Cards • Standard PCI Cards • Multi-port Serial • Memory Dump Networks •...
Page 67: Chapter 2: 7401-4Xxx Product Overview
7401-4xxx Product Overview Chapter 2: 19889d Introduction The 7401-4xxx model is a ruggedized version ideal for unattended use in financial environments. The major hardware features of this model are a 15 inch flat panel display with touch screen input, LAN connectivity, stereo audio, an integrated secure cabinet, an 80-column printer, a motorized MSR or card-swipe MSR, an integrated Pin Pad, and the integrated rugged keyboard with trackball.
Page 68: Serial Number/Model Number Label
Chapter 2: 7401-4xxx Product Overview Serial Number/Model Number Label The unit's serial number, model number, tracer number, and date of manufacture are included on a label located inside the cabinet on the left side above the printer module. Class/Model 7401-4512-8001 Serial Number 50-12345678 Date Manufactured...
Page 69: Hardware Modules
Chapter 2: 7401-4xxx Product Overview Hardware Modules Base Unit • Processor Board − Pentium III/Celeron processor − XGA chipset (15-inch monitor) − MPEGII chipset − 1 MB Flash BIOS (not CMOS) − Four RS-232 ports (two optionally powered) − 10/100BaseT Ethernet LAN chipset, Wake-on-LAN support, and RJ-45 port −...
Page 70: Hardware Options
Chapter 2: 7401-4xxx Product Overview • POS Connector Board − Internal parallel port (dedicated to the optional customer display) − Microphone • 15-inch Operator Display – active LCD with capacitive or resistive touch • 2.5-inch low or high capacity hard disk •...
Page 71: Terminal Components Not Supported
Chapter 2: 7401-4xxx Product Overview Terminal Components not Supported It is important to note that the terminal does not support the following components. Not Supported Alternative Implementation CMOS for hard totals, logs, Hard disk, compact flash, or server and tallies storage Removable media, e.g., a LAN communication to an NT server...
Page 72: System Configuration Diagram
Chapter 2: 7401-4xxx Product Overview System Configuration Diagram Power Full Page Supply Printer Speakers Parallel Speaker Power IRDA IRDA Receiver Processor Board Swipe S-Video USB 1 Camera (Kit) USB 2 RS-232 Ports (Powered) (Powered) COM1 COM2 COM3 COM4 Motorized Trackball Pin Pad Card Reader...
Page 73: Hardware Module Descriptions
Chapter 2: 7401-4xxx Product Overview Hardware Module Descriptions Processor Board Processor/Chip Set The terminal uses an Intel architecture processor, which permits it to leverage existing software drivers and applications, as well as provide the greatest flexibility in choosing an operating system. This provides several other advantages: •...
Page 74: Video Subsystem
Chapter 2: 7401-4xxx Product Overview Video Subsystem The video subsystem supports the following LCD types: • 15-inch active matrix (TFT) 768x1024 with 64 k colors Support for the LCD integrated display is provided internally. External support for SVGA monitors (800x600 [or better] resolution and 64 k [or better] colors) is provided by a CRT 15-Pin D-shell connector.
Page 75: Wireless Lan Communications
Category 5 and the hubs must permit 100 or 10/100 MB/s operation. Although 10Base-T will operate on Category 3 twisted pair, or NCR "747" cable, an upgrade to Category 5 is required for 100Base-T. A customer desiring to use the terminal in an existing 10Base-T environment can do so and simply run at 10 MB.
Page 76: Universal Serial Bus
Windows 2000 and Windows Xpe. The terminal must use the I/O Networks drivers to support the NCR USB printer and scanner products. These drives are available under Windows NT, Windows 2000, and Windows XPe.
Page 77: Serial Ports
Chapter 2: 7401-4xxx Product Overview 2-11 Serial Ports The 7401-4xxx Celeron/Pentium III processor board provides two RS- 232 ports (9-pin D-shell connectors, Ports 1 and 2) directly on the board and supports two additional RS-232 ports. Ports 3 and 4 require an optional harness connection to the board.
Page 78: Hardware Monitor
2-12 Chapter 2: 7401-4xxx Product Overview Hardware Monitor The hardware monitor generates an interrupt to the system whenever any of the internal voltages used by the system processor goes above or below the acceptable operating range. An interrupt is also generated when the temperature of the Processor exceeds safe levels.
Page 79: Magnetic Stripe Reader
Chapter 2: 7401-4xxx Product Overview 2-13 • Release 2.0 – 2.4 processor boards use a Cirrus/Crystal CS4614 (PCI-based) sound controller that supports DirectX 6 sound. • Release 2.5 processor boards use an ESS Allegro ES1989 sound controller that supports DirectX 8 sound. Magnetic Stripe Reader A 3-track MSR head is available as an option.
Page 80: Ncr Retail Specific Hardware
The flash disk must be installed and enabled in BIOS Setup. This feature is not available on the 7401-46xx processor boards. NCR Retail Specific Hardware The 7401-4xxx Processor Board contains logic that provides support for the custom retail interface. The logic controls the following features: •...
Page 81 Chapter 2: 7401-4xxx Product Overview 2-15 Power LED The Processor Board provides support for an external power LED through the onboard Motion/Power LED connector. This LED is controlled through the SMC 37C935 GPIO pins. Once the SMC chip is programmed to support the Power LED function on GPIO pin 13, the LED will be turned "on"...
Page 82 2-16 Chapter 2: 7401-4xxx Product Overview Colors Supported Resolution 256 Colors 65,000 Colors 16.7 M Colors (8-Bit) (16-Bit) (24-Bit) 800x600 512 k 1 MB 2 MB DirectX Support 7401-46xx processor boards with the Lynx 3DM/3DM+ chip support the following DirectX 6 Direct Draw and Direct 3D graphics functions. •...
Page 83: Board Bios
Chapter 2: 7401-4xxx Product Overview 2-17 • Lynx Family Control Panel Specification 1.2 on the NCR 74xx Base System and Client Third party Drivers CD-ROM (Product ID: D370-0111-0100) or in the video.exe self-extracting Video Drivers file on the Retail Solutions Specific Third Party Products Drivers and Patches web site at: http://www.ncr..com/support/support_drivers_patches.asp?Class=retail_TPP...
Page 84 2-18 Chapter 2: 7401-4xxx Product Overview The Flash device is divided into four areas, as described below. System Address FLASH Memory Area F0000H FFFFFH 64 kB Main BIOS EE000H EFFFFH 8 kB System BIOS Reserved during boot ED000H EDFFFH 4 kB Plug and Play ESCD Storage Area E0000H ECFFFH 52 kB System/VGA BIOS Reserved during boot...
Page 85 NT requires a driver (NCRSYSM.SYS) • Windows 2000 must enable the operating system APM setting. The OS APM setting is disabled by default. NCR Gold Drivers are enabled in this setting by selecting: Start, Control Panel, Power Options, APM tab and check the box Enable Advance Power Management Support Click Ok to finish.
Page 86 2-20 Chapter 2: 7401-4xxx Product Overview • APM must be enabled in the BIOS. ACPI is automatically active with the operating system. • ACPI Setup options are available in the OS Control Panel. Note: Refer to the table in the ACPI section of “Chapter 2: 7401-2xxx and 3xxx Product Overview”...
Page 87: Operator Display
Chapter 2: 7401-4xxx Product Overview 2-21 Operator Display 19889d The 7401-4xxx has a 15-inch TFT (thin film transistor) 1024x760 with 65 K colors display. LCD Adapter Board The signals from the LCD header on the Processor Board are brought to the LCD on a harness. Since there are multiple pin configurations and connector types being used on the LCD, a small adapter board is used to receive the LCD harness and map the signals into the correct pin-out for the LCD panel.
Page 88: Touch Screen
2-22 Chapter 2: 7401-4xxx Product Overview A fuse located on the Inverter Board protects power to the inverter. This fuse protects the system from damage in the event of a Backlight or Inverter Board fault. The fuse is not field replaceable; if it blows, the safety characteristics of one or more components on the Inverter Board may have been compromised and the Inverter Board should be replaced.
Page 89: Features
Chapter 2: 7401-4xxx Product Overview 2-23 Features Integrated Speakers Touchscreen Keylock Keyboard Motorized Card Reader Trackball Pin Pad 19889a Secure Cabinet with Integrated Speakers The 7401-4xxx cabinet has an anti-vandal keylock that secures the cabinet in a closed position. The cabinet has no exposed screws, however, the rear of the cabinet is designed to accept brackets for signage and branding.
Page 90: Pin Pad
2-24 Chapter 2: 7401-4xxx Product Overview open to permit easier access to the inside of the terminal for service personnel. Note: For 7401-4xxx terminals with a U.K. keyboard (F130, F131, or F132), changes are required to the Regional Settings in the Control Panel.
Page 91: Magnetic Stripe Reader
Chapter 2: 7401-4xxx Product Overview 2-25 Magnetic Stripe Reader A single 3-track analog MSR is available as a feature, supporting ISO format cards. When the MSR is not desired, a filler piece for the MSR section is included to make the unit appears uniform. Full Page Printer The 7401-4xxx has a full page thermal sheet printer that provides high resolution 300 dpi (11.81 dots per mm) printing with a loop presenter...
Page 92: Other Integrated Devices And Indicators
2-26 Chapter 2: 7401-4xxx Product Overview • Printer sensors provide alerts for paper out, paper low, paper in presenter, Printhead temperature, Printhead level position, and paper jam. • The Printer uses a vendor-provided Windows Driver. OPOS support is not available with the full page printer. •...
Page 93: Compact Flash
Power for the cash drawers (24 V) and VFD customer display (5 V and 12 V) is supplied by the Enhanced Power Supply through the parallel connector. USB Camera The integrated USB Camera (available as a kit) supports the capture of a video image of individuals operating the EasyPoint 7401-46xx terminal.
Page 94: Motion Sensor
2-28 Chapter 2: 7401-4xxx Product Overview Motion Sensor The terminal hardware can detect movement near the terminal and enables software to prompt system operation from a low-power state. Application software may also be able to make use of motion detection when in the ON state if it is enabled by lower-level software.
Page 95: Power Ok Led
Chapter 2: 7401-4xxx Product Overview 2-29 Power OK LED The Power OK LED is located behind the Cable Cover, between the Customer Display and Cash Drawer connectors. Power OK 19901d (5V and 24 V) LAN Status LEDs LAN Integrity LAN Speed (Green) Yellow = 100 MB 19901c...
Page 96: Motorized Card Reader Power Supply
2-30 Chapter 2: 7401-4xxx Product Overview All power required to operate the base unit, PCMCIA option and PCMCIA cards, speaker option, scanner option, and bus-powered USB peripherals is provided by the power supply. The Processor Board serves as the hub to distribute power to all terminal functions.
Page 97: Easypoint 45 Pedestal
The base of the pedestal has the following features: • Mounting holes to secure the unit to the floor • Adjustable feet • Cable access door • Space for an NCR 4055 UPS • Cable routing hole and channel 20047a...
Page 99: Chapter 3: 7401-2Xxx And 3Xxx Hardware Installation
7401-2xxx and 3xxx Hardware Chapter 3: Installation Introduction The 7401-2xxx and 3xxx terminals are fully assembled at the factory. This chapter explains the mounting options and how to connect optional hardware components to these terminals. Installation Summary The terminal should be removed from the shipping packaging and visual checks made to verify the correct hardware configuration.
Page 100: Installation Restrictions
Installation Restrictions • Before installing the terminal, read and follow the guidelines in the NCR EasyPoint 7401 Site Preparation Guide and the NCR Workstation and Peripheral AC Wiring Guide. • Install the terminal near an electrical outlet that is easily accessible.
Page 101: Connecting The Cables
Chapter 3: 7401-2xxx and 3xxx Hardware Installation Connecting the Cables The cable connectors are located behind the Core Module. The procedure for accessing the connectors is different for Fixed-Angle Mounts and Tilt Mounts. Fixed-Angle Mount (F504) 1. Remove the screws that secure the Core Module to the Fixed-Angle Mount.
Page 102 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 2. Raise the bottom of the Core Module, pull out the Core Module Support and rest the Core Module on the Core Module Support. Core Module Metal Locking Tabs Keyboard Port Core Module Support 17340 3.
Page 103: Fixed-Angle Mount (F503)
Chapter 3: 7401-2xxx and 3xxx Hardware Installation Fixed-Angle Mount (F503) 1. Remove the screw that secures the Core Module to the Fixed-Angle Mount. Core Module Remove Screws (one on each side) Pedestal Mount 16396...
Page 104 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 2. Remove the Core Module from the Fixed-Angle Mount. 16397 3. Route the cables as described in the following section, Cable Routing.
Page 105: Cable Routing
Chapter 3: 7401-2xxx and 3xxx Hardware Installation Cable Routing The cables can be routed either out the bottom or rear of the Fixed- Angle Mount. The Power Cord is shipped from the factory routed through the bottom exit hole in the Fixed-Angle Mount. To route the cables out the rear exit, you must move the grommet from the bottom exit to the rear exit hole.
Page 106 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 2. Press the grommet along the bottom edge of the rear exit and cut it to length. Measure and Cut 16482 3. Install the remainder of the grommet to the other three sides of the opening.
Page 107: Cable Connector Identification
Chapter 3: 7401-2xxx and 3xxx Hardware Installation Cable Connector Identification The cable connectors are located on the back of the Core Module. Speaker Power Keyboard Audio Out COM 1 PS/2 Microphone S-Video Cash Drawer (optional) COM 2 USB 1 IRDA RS-232 Parallel USB 2...
Page 108: Tilt Mount
3-10 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Tilt Mount Tilt Mount cable connectors are located on the underside of the Core Module, under a cable cover. 1. Tilt the display to access the cable connectors. Cable Cover Thumb Screw 15968 2.
Page 109: Cable Routing
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-11 Cable Routing The Tilt Mount has three places to secure cables to the base of the unit by using a cable tie wrap. Remove the power supply cover or customer display from the base of the unit, two thumb screws on bottom rear, and use a tie wrap to secure the Ethernet cable to one of the provided molded cable tie holders on the base.
Page 110: Cable Connector Identification
3-12 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Cable Connector Identification 1. Connect the peripheral and LAN cables. The illustration below can be used to identify the connectors on the terminal. See the sections that follow for specific installation instructions for each of the peripherals.
Page 111: Installing Peripherals
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-13 Installing Peripherals This section describes how to install transaction printers and other peripherals on the 7401-2xxx and 3xxx terminals. Installing a Transaction Printer The following printers can connect through a non-powered RS-232 or USB connector.
Page 112: Usb Installation
3-14 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 2. Connect the other end of the printer cable to one of the RS-232 (non-powered) ports on the terminal. 3. Connect the external power supply cable to the Power Connector on the printer. 4.
Page 113: 7401-K590 Self-Service Printer
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-15 7401-K590 Self-Service Printer For information about installing the K590 self-service printer, refer to the NCR 7401-K590 Self-Service Printer Owner’s Guide (B005-0000-1346). 18012...
Page 114: Installing A Cash Drawer
3-16 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Installing a Cash Drawer 1. Place the cash drawer in the desired location, within cable length of the terminal. 16269 2. Connect the cash drawer cable to the terminal cash drawer connector. Cash Drawer 15969c Note: The Cash Drawer can optionally be connected to the printer.
Page 115: Installing A Second Cash Drawer
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-17 Installing a Second Cash Drawer The terminal supports a 2-drawer configuration with a Y-cable (1416-C372-0006). 1. Place the cash drawer in the desired location, within cable's length of the terminal. 2. Connect the Y-cable to the terminal cash drawer connector. Dual Cash Drawer Y-Cable 1416-C372-0006 16270...
Page 116: Installing Pc Cards
3-18 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Installing PC Cards PC cards (wireless, modem, and so forth) can be installed on any terminal with the Dual PCMCIA Port (7401-K060). Only terminals with a Fixed-Angle Mount require the removal of the Core Module from the mount to install a PC card.
Page 117 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-19 2. Remove the Core Module from the Fixed-Angle Mount. 16397...
Page 118 3-20 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3. Remove the Wireless Antenna Cover. Wireless Antenna Cover Screws (2) Fixed-Angle Mount Model Wireless Antenna Cover Screws (2) Tilt Mount Model 18615 4. Insert the PC card (wireless card, modem, and so forth).
Page 119: Mounting A Fixed-Angle Mount Terminal
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-21 Mounting a Fixed-Angle Mount Terminal A terminal attached to a Fixed-Angle Mount can be installed on a: • Pedestal (or on the edge of a flat horizontal surface) • Wall • Pole Pedestal Mount Pole Mount Wall Mount...
Page 120: 7401-K522 Pedestal Mount
3-22 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 7401-K522 Pedestal Mount To install the Fixed-Angle Mount on a pedestal or the edge of flat horizontal surface, use the K522 Table Mount Bracket Kit. Flat Horizontal Surface K-522 Mounting Plate Securing Screw 16363 1.
Page 121: 7401-K521 Wall Mount
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-23 7401-K521 Wall Mount To install the Fixed-Angle Mount on a wall, use the K521 Wall Mount Bracket Kit. 1. Secure the Wall Bracket to the wall with lag screws into the studs, or with hardware of similar strength.
Page 122 3-24 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 2. Install the slots on back of the Fixed-Angle Mount onto the locking tabs of the Wall Bracket. 16416...
Page 123: 7401-K521 Wall Mount With 7401-K530 Pole Brackets
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-25 7401-K521 Wall Mount with 7401-K530 Pole Brackets To install the Fixed-Angle Mount on a pole, use the K520 Post Mount Bracket Kit (same as K521 but includes strap kit). 1.2 m (48 in) Recommended Height from Floor K521...
Page 124 3-26 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3. Insert the end of the clamp into the slot on the Wall Bracket as shown below. Locking Tabs (facing away from pole and pointing up) Wall Bracket Route clamp through opening Insert clamp into slot nearest to pole 18009...
Page 125 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-27 4. Insert the metal strap through the opening on the opposite side of the Wall Bracket. Route the strap through the slot 16405...
Page 126 3-28 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 5. Wrap the metal strap around the pole and loop it through the other end of the clamp. 16406 6. Snug the clamp and then crimp the metal strap with a pair of pliers. 16409...
Page 127 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-29 7. Using a 5/16-nut driver, tighten the clamp. Caution: Do not over-tighten the clamps. 16407 8. Repeat the previous steps for the second clamp.
Page 128 3-30 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 9. Install the slots on back of the Fixed-Angle Mount onto the locking tabs of the Wall Bracket. 1.2 m (48 in) Recommended Height from Floor 16392...
Page 129 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-31 10. For a pole mount installation, route the cables through the Wall Bracket as shown below. 16408...
Page 130: Installing A K501 Tilt Mount Terminal
3-32 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Installing a K501 Tilt Mount Terminal A Tilt-Mount terminal can be installed on a flat horizontal surface or a flat vertical surface. Table-Top Mount Wall Mount 16429...
Page 131: 7401-K533 Wall Mount
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-33 7401-K533 Wall Mount To install the Tilt Mount on a flat vertical surface, use the K533 Wall Mount Bracket Kit. 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength.
Page 132: Wall Mounting A 7401-K502 Core Module
3-34 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Wall Mounting a 7401-K502 Core Module To flush mount the Core Module on a flat vertical surface, use the F502 Flush Mount Bracket Kit . 16683...
Page 133 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-35 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48 in.) from the floor to the center of the screen.
Page 134: 7401-9212 Lcd No-Cabinet (12.1-Inch)
3-36 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 7401-9212 LCD No-Cabinet (12.1-inch) The 12.1-inch LCD No-Cabinet model is purchased by customers who design their own enclosures to meet their specific needs. This section provides information that must be considered when designing enclosures.
Page 135: Installation Guidelines
UL 1950, EN60950, IEC950 or other applicable safety standard. Caution: NCR displays are not designed for horizontal or inverted use. NCR displays must be mounted no more than 40 forward or backward from horizontal.
Page 136: Mounting Specification Illustrations
Front surface of display bezel must protrude through enclosure to provide secure and watertight fit. NCR enclosure fronts typically use a dimension of 302.26 mm (11.9 in.) +/-.254 mm (.01 in.) by 221.23 mm (8.71 in.) +/-.254 mm (.01 in.) with 218.44 mm...
Page 137: 7401-9512 Lcd No-Cabinet (15-Inch)
UL 1950, EN60950, IEC950 or other applicable safety standard. Caution: NCR displays are not designed for horizontal or inverted use. NCR displays must be mounted no more than 40 forward or backward from horizontal.
Page 138: Mounting Specification Illustrations
3-40 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Mounting Specification Illustrations The following illustration shows the minimum allowable dimensions for the display opening when the optional cosmetic bezel is used. GASKET MUST MEET INSIDE SURFACE OPTIONAL COSMETIC BEZEL OF CUSTOM DISPLAY OPENING. (OPTIONAL COSMETIC GASKET NOT USED IF OPTIONAL BEZEL IS NOT USED).
Page 139 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-41 The following illustration shows the maximum allowable dimensions for the display opening when the optional cosmetic bezel is not used. 312.5 mm Gasket must meet inside surface of custom 12.305 in. 13.7 mm application's display opening.
Page 140: 4055 Uninterruptible Power System (Ups)
3-42 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 4055 Uninterruptible Power System (UPS) The NCR 4055 UPS is available in two models for the 7401: Item Description Volt/Hz 4055-1300-7194 300 VA/180 Watt Kiosk UPS 120 Volt/60 Hz 4055-1500-7194 500 VA/300 Watt Kiosk UPS...
Page 141: Installing The Power Mon Ii Software
13 minutes* 500 VA (300 W) 23 minutes* * Times are approximate and may vary due to modified configurations, environmental conditions, ambient temperature, battery age, and other factors. Reference NCR EasyPoint 7401Site Preparation (B005-0000-1255) for additional power requirements for the 7401.
Page 142: Finalizing The Installation
3-44 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Finalizing the Installation After the hardware installation has been completed, the terminal can be powered up to finalize the installation. The operating system, along with platform modifications, is pre-installed. The following sections list the steps involved to complete the system installation for each of the Gold Disk operating systems.
Page 143: Completing The Os Installation (Winnt)
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-45 3. Start the Network Setup Wizard. 4. Select options to identify the network information for the terminal environment. 5. Enter the Computer Description. 6. Enter the Computer Name. 7. Enter the Workgroup Name. 8.
Page 144 3-46 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 1. When the terminal boots it enters the Windows setup routine. Note: When installing Win98 on terminals with Processor Boards (7401-21xx/31xx) there are few differences in the procedure as follows: a) The terminal starts the Add New Hardware Wizard. b) For each device found, permit Windows to search for new drivers (take defaults).
Page 145: Setting Auto-Logon (Winnt Terminal)
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-47 Setting Auto-Logon (WinNT Terminal) Since the client does not have a keyboard it is desirous to have it logon automatically. 1. Create a default user account that you want to use to logon to the client(s).
Page 146 3-48 Chapter 3: 7401-2xxx and 3xxx Hardware Installation d) Add the new user to the Administrators group. You need to do this in order to be able to later turn off the auto-logon function. e) Select to close the Group Membership box. f) Select to create the account.
Page 147 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-49 5. Create a new string value to permit auto logon for the default user. Select the Edit menu, select and then select String Value. 6. Name the new entry AutoAdminLogon.
Page 148 3-50 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 7. With the new entry selected, select the Edit menu and then select Modify. Enter the value 1 for auto-logon. Note: A value of 0 sets it to no auto-logon. 8. Select to set the value.
Page 149 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-51 11. Create a new string value to contain the password for the default user. Select the Edit menu, select and then select String Value. 12. Name the new entry DefaultPassword. 13. Edit the string value. With DefaultPassword selected, select the Edit menu and then select Modify.
Page 150: Installing A Serial Mouse
3-52 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Installing a Serial Mouse Follow these steps to install a Serial Mouse on the terminal. 1. Edit the boot.ini file, which is located in the root of the C drive. a. Open Windows NT Explorer b.
Page 151: Calibrating The Touch Screen
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-53 Calibrating the Touch Screen Be sure to observe for the following Touch Screen calibration guidelines: • Calibrate the touch screen as part of the installation process. • Recalibrate the touch screen when the system is installed at its final location.
Page 152 3-54 Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3. The following screen is displayed with two targets. Place your finger on the target that has a finger icon pointing towards it and hold it until the statement Touch Enable is displayed over the finger icon.
Page 153: Calibration Using Microcal (Dos)
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-55 5. The MicroTouch Calibration dialog box then appears. Do not touch the screen until this dialog box is no longer displayed. 6. From the Calibration Complete screen, select Done. 7. Select to exit the MicroTouch program. Close 8.
Page 154: Calibration From The Bios
3-56 Chapter 3: 7401-2xxx and 3xxx Hardware Installation If cursor is not stable, or false touches are suspected, run the Noise Check Utility from the Microcal program. Choose the recommended frequency (the one with the lowest noise level). This should also be done if the Touch Screen is still not calibrated after one attempt to recalibrate it.
Page 155: Summary
The customer is responsible for restoring operating system software and/or customer-specific data onto replacement disks sent to repair a failed or damaged disk in the field. NCR provides recovery tools for the operating system and platform software.
Page 157: Chapter 4: 7401-4Xxx Hardware Installation
7401-4xxx Hardware Installation Chapter 4: Introduction The 7401-4xxx terminal is fully assembled at the factory. This chapter explains the mounting options and how to connect optional hardware components to the terminal. Installation Summary The terminal should be removed from the shipping packaging and visual checks made to verify the correct hardware configuration.
Page 158: Windows Xpe
Chapter 4: 7401-4xxx Hardware Installation 3. Select the Input Locales tab. 4. Select the button under the Input language window. 5. Select the Down arrow in the Input locale: box and select English (United Kingdom) from the list. 6. Select the Down arrow in the Keyboard layout/IME: box and select from the list.
Page 159: Windows Nt
Chapter 4: 7401-4xxx Hardware Installation 9. On the Settings tab, select the Down arrow in the Default input language section and select English (United Kingdom) – United Kingdom as the default. 10. At the bottom of the dialog, select the button and then the Apply button.
Page 160: Installation Restrictions
Installation Restrictions • Before installing the terminal, read and follow the guidelines in the NCR EasyPoint 7401 Site Preparation Guide and the NCR Workstation and Peripheral AC Wiring Guide. • Install the terminal near an electrical outlet that is easily accessible.
Page 161: Connecting The Cables
Chapter 4: 7401-4xxx Hardware Installation Connecting the Cables The cable connectors are located under the Cable Cover in the front of the Core Module. Cable Routing The AC Power Cord and the LAN Cable can be routed either out the bottom or the rear of the cabinet.
Page 162: Installing Peripherals
Chapter 4: 7401-4xxx Hardware Installation Installing Peripherals The following peripherals are integrated into the 7401-4xxx terminal. Removal procedures are covered in the NCR EasyPoint 7401 Hardware Service Guide (B005-0000-1341). • Full page printer • Motorized Card Reader • U.S. and UK ruggedized keyboards with trackball •...
Page 163 Chapter 4: 7401-4xxx Hardware Installation 1. Use the following steps to install the Angled MSR 2. Unlock the Cabinet Keylock. Cable Clamp Gas Shock MSR Blank Keylock 19798a 3. Lift the door until it is supported on the Gas Shock. 4.
Page 164: Installing Country Keyboards
Chapter 4: 7401-4xxx Hardware Installation 5. Remove the Cable Clamp. 6. Plug the MSR cable into the MSR Connector on the Core Module. 19904a Cable Clamp MSR Connector 7. Attach the MSR assembly using the MSR Mounting screws (2). 8. Attach the Cable Clamp removed in step 5 to the MSR Mounting Bracket (rear hole).
Page 165 Chapter 4: 7401-4xxx Hardware Installation 4. Remove the Motorized Card Reader Mounting Screw. Mushroom Studs Motorized Card Reader Mounting Screw 19898 5. Slide the Motorized Card Reader back and lower the unit until the Mushroom Studs are clear of the retaining holes. 6.
Page 166 4-10 Chapter 4: 7401-4xxx Hardware Installation 7. Loosen the Keyboard Retaining Thumb Screws (2). Keyboard Retaining Thumb Screws (2) (inside cabinet) 19798h 8. Slide the Keyboard Drawer closed. 9. Pull the Keyboard Assembly forward, lift the assembly off the mushroom studs, and tilt the assembly up as shown below. Keyboard Keyboard Cable...
Page 167 Chapter 4: 7401-4xxx Hardware Installation 4-11 10. Disconnect the Pin Pad/Port C cable and remove the cables out through the hole in the Keyboard Assembly. 11. Lay the Keyboard Assembly on a flat surface. Keyboard Backing Plate Backing Plate Screws (8) 19895d 12.
Page 168 4-12 Chapter 4: 7401-4xxx Hardware Installation 18. Insert the Keyboard Assembly onto the mushroom studs in the Keyboard Tray. 19. Tighten the Keyboard Retaining Thumb Screws (2). 20. Install the MSR 21. Install the MSR cables. 22. Slide the Keyboard Drawer closed. 23.
Page 169: Using The Full Page Printer
Chapter 4: 7401-4xxx Hardware Installation 4-13 Using the Full Page Printer The 7401-4xxx has a full page thermal printer to provide the customer with a record of their transaction. The printer is located inside the secure cabinet and issues the printed transaction record out a slot above the keyboard in the front of the cabinet.
Page 170: Removing Paper From The Printer Feed Rolls
4-14 Chapter 4: 7401-4xxx Hardware Installation Note: The printhead lever must be closed for auto-loading to function. Removing Paper from the Printer Feed Rolls If paper becomes jammed in the printer feed rolls: 1. Unlock the cabinet Keylock. 2. Raise the bottom of the Display Module Door until fully open and supported by the Gas Shock.
Page 171: Using The Printer Test And Display Panel
Chapter 4: 7401-4xxx Hardware Installation 4-15 Using the Printer Test and Display Panel READY POWER ATTN PAPER FORM LINE FEED FEED TEST SELECT 19961 Display LED Indicators The LEDs provide the following status information: PAPER/POWER (green) Status Indication Printer OK Very short Off blink every 14 seconds DC power On or Flashing when power is on...
Page 172: Panel Switches
4-16 Chapter 4: 7401-4xxx Hardware Installation ATTN/ERR (yellow) Used with the buzzer to indicate the following conditions: Status Indication Switch press Short flash/beep when Switch F0-F3 are pressed System warnings Flashing/beeping to alert operator of low paper or out of paper condition System error Repeating sequence of coded flash/beep tones codes...
Page 173: Full Page Printer Diagnostics And Setup
The 7401-4xxx full page printer is replaceable in the field as a complete module. Field-level diagnostics and setup are not typically performed on site. Refer to the NCR EasyPoint 7401 ATX 38 Printer User’s Manual (B005-0000-1454) for diagnostic and setup information.
Page 174: Installing A 7401-4Xxx On A Table Top Mount
Installing a 7401-4xxx on a Table Top Mount A 7401-4xxx terminal attached to a Table Top Mount can be installed on any flat work surface following the height guidelines shown in the NCR EasyPoint 7401 Site Preparation Guide (B005-0000-1255). Locating Pins...
Page 175: Accessing The Mounting Screws
2. Slide the Keyboard Tray forward until it stops. 3. Remove the Motorized Card Reader (if present) as described in the “Removing the Motorized Card Reader” section in Chapter 4 of the NCR EasyPoint 7401 Hardware Service Guide (B005-0000-1341).
Page 176 4-20 Chapter 4: 7401-4xxx Hardware Installation 4. Remove the Keyboard as described in the “Removing the Keyboard Assembly” section in Chapter 4 of the NCR EasyPoint 7401 Hardware Service Guide (B005-0000-1341). 5. Feed the cables through the hole in the Keyboard Tray.
Page 177: Installing A 7401-4Xxx On The Easypoint 45 Pedestal
11 mm or 12 mm (0.375 in. to 0.5 in.) bolts or lag screws to secure the pedestal to the floor. Refer to the NCR EasyPoint 7401 Site Preparation Guide (B005-0000- 1255) for floor mounting details. 6. Route the AC power cord and network cable (if used) out the hole in the bottom of the terminal and through the hole in the Table Top Mount.
Page 178: 4055 Uninterruptible Power System (Ups)
4-22 Chapter 4: 7401-4xxx Hardware Installation 4055 Uninterruptible Power System (UPS) The NCR 4055 UPS is available in two models for the 7401: Item Description Volt/Hz 4055-1300-7194 300 VA/180 Watt Kiosk UPS 120 Volt/60 Hz 4055-1500-7194 500 VA/300 Watt Kiosk UPS...
Page 179: Installing The Power Mon Ii Software
13 minutes* 500 VA (300 W) 23 minutes* * Times are approximate and may vary due to modified configurations, environmental conditions, ambient temperature, battery age, and other factors. Reference NCR EasyPoint 7401Site Preparation (B005-0000-1255) for additional power requirements for the 7401.
Page 180: Finalizing The Installation
4-24 Chapter 4: 7401-4xxx Hardware Installation Finalizing the Installation After the hardware installation has been completed, the terminal can be powered up to finalize the installation. The operating system, along with platform modifications, is pre-installed. The following sections list the steps involved to complete the system installation for each of the Gold Disk operating systems.
Page 181: Completing The Os Installation (Winnt)
Chapter 4: 7401-4xxx Hardware Installation 4-25 13. Start the Network Setup Wizard. 14. Select options to identify the network information for the terminal environment. 15. Enter the Computer Description. 16. Enter the Computer Name. 17. Enter the Workgroup Name. 18. When prompted, press Finish to reboot the terminal. 19.
Page 182 4-26 Chapter 4: 7401-4xxx Hardware Installation 5. When the terminal boots it enters the Windows setup routine. Note: When installing Win98 on terminals with Processor Boards (7401-21xx/31xx) there are few differences in the procedure as follows: d) The terminal starts the Add New Hardware Wizard. e) For each device found, permit Windows to search for new drivers (take defaults).
Page 183: Calibrating The Touch Screen
Chapter 4: 7401-4xxx Hardware Installation 4-27 Calibrating the Touch Screen Be sure to observe for the following Touch Screen calibration guidelines: • Calibrate the touch screen as part of the installation process. • Recalibrate the touch screen when the system is installed at its final location.
Page 184 4-28 Chapter 4: 7401-4xxx Hardware Installation 3. The following screen is displayed with two targets. Place your finger on the target that has a finger icon pointing towards it and hold it until the statement Touch Enable is displayed over the finger icon.
Page 185: Calibration Using Microcal (Dos)
Chapter 4: 7401-4xxx Hardware Installation 4-29 5. The MicroTouch Calibration dialog box then appears. Do not touch the screen until this dialog box is no longer displayed. 6. From the Calibration Complete screen, select Done. 7. Select to exit the MicroTouch program. Close 8.
Page 186: Calibration From The Bios
4-30 Chapter 4: 7401-4xxx Hardware Installation If cursor is not stable, or false touches are suspected, run the Noise Check Utility from the Microcal program. Choose the recommended frequency (the one with the lowest noise level). This should also be done if the Touch Screen is still not calibrated after one attempt to recalibrate it.
Page 187: Summary
The customer is responsible for restoring operating system software and/or customer-specific data onto replacement disks sent to repair a failed or damaged disk in the field. NCR provides recovery tools for the operating system and platform software.
Page 188 4-32 Chapter 4: 7401-4xxx Hardware Installation...
Page 189: Chapter 5: Setup
Setup Chapter 5: Introduction This chapter describes how to configure the BIOS CMOS options. Following this Introduction, there are sections specific to 7401- 22xx/35xx/45xx terminals with BIOS Version 2.2.1.x (Pentium III/Celeron processors), 7401-26xx/46xx terminals with ACPI BIOS Version 2.3.x.x (Pentium III/Celeron processors), and to 7401- 21xx/31xx terminals with BIOS Version 1.5.0.4 (Pentium processor).
Page 190: Entering Setup Using A Keyboard
Chapter 5: Setup b) As instructed on the screen, touch the circle near the lower-left corner of the screen. For best results, press the screen near the circle and then slide your finger onto the circle without raising your finger from the screen. c) Using the same method as above, touch the circle near the upper-right corner of the screen.
Page 191: Setting The Date And Time
If the supervisor password is lost, it can be cleared by shorting the appropriate pins on the main processor board. For the location of these pins, refer to the EasyPoint 7401 Hardware Service Guide. If the user password is lost, and the supervisor is not available, then the above procedure can be used to clear the supervisor password.
Page 192: Configuring A Hard Drive
Chapter 5: Setup Configuring a Hard Drive Note: Primary Master, Secondary Master, Primary Slave and Secondary Slave refer to the IDE drives. After installing a hard drive, you need to configure the hard drive using Setup. Perform the following steps: 1.
Page 193: Setting Memory Shadow
Chapter 5: Setup Setting Memory Shadow The default setting enables memory shadow. This can increase your workstation's performance. This applies only if your workstation has a plug-in video board. If you want to disable the memory shadowing, perform the following steps: 1.
Page 194: Restoring Factory Settings
Chapter 5: Setup To finalize the freeing of interrupts and make unused interrupts available for use by PCI devices, it is necessary to reset the configuration data. This can be done in the Advanced menu. To use ISA devices that require interrupts, it is necessary to reserve those interrupts so that those interrupts are not allocated by the BIOS to PCI devices.
Page 195: Bios Default Cmos Values (7401- 22Xx/35Xx/45Xx Bios Version 2.2.1.X)
Chapter 5: Setup BIOS Default CMOS Values (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) The following are the BIOS default CMOS values for the workstation. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed Main Values Note: An asterisk (*) indicates a variable value based on system...
Page 196 Chapter 5: Setup Transfer Mode Standard Ultra DMA Mode Disabled Secondary Master CD-ROM Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode FPI0 4/DMA 2 Ultra DMA Mode Mode 2 Secondary Slave None Type Auto Multi-Sector Transfers Disabled...
Page 197 Chapter 5: Setup Cache Base 512K-640 k Write Back Cache Extended Memory Write Back Cache A000-AFFF Disabled Cache B000-BFFF Disabled Cache C800-CBFF Disabled Cache CC00-CFFF Disabled Cache D000-D3FF Disabled Cache D400-D7FF Disabled Cache D800-DBFF Disabled Cache DC00-DFFF Disabled Cache E000-E3FF Write Protect Cache E400-E7FF Write Protect...
Page 198 5-10 Chapter 5: Setup Floppy Disk Controller Disabled Serial Port C Enabled Mode Normal Base I/O Address Interrupt IRQ 5 Powered Port Auto Note: Must be set to On for the 7401-4xxx with Pin Pad Serial Port D Enabled Base I/O Address Interrupt IRQ 11 Mode...
Page 199 Chapter 5: Setup 5-11 On-board Intel PXE Enabled Lucent WaveLAN ROM Disabled WaveLAN PXE ROM Disabled Selectable ROM 7 Disabled Selectable ROM 8 Disabled Selectable ROM 9 Disabled Selectable ROM 10 Disabled Selectable ROM 11 Disabled Selectable ROM 12 Disabled Selectable ROM 13 Disabled Selectable ROM 14...
Page 200 5-12 Chapter 5: Setup DC00 - DFFF Available PCI/PNP IRQ Resource Exclusion IRQ 3 Available IRQ 4 Available IRQ 5 Available IRQ 7 Available IRQ 9 Reserved IRQ 10 Available IRQ 11 Available PCI/IRQ line 1 Auto Select PCI/IRQ line 2 Auto Select PCI/IRQ line 3 Auto Select...
Page 201: Security Values
Chapter 5: Setup 5-13 Security Values Supervisor Password Is Clear User Password Is Clear Set Supervisor Password Press Enter Set User Password Press Enter Diskette Access Supervisor Normal Fixed Disk Boot Sector Password on Boot Disabled Power Values Power Savings Disabled Standby Timeout Auto Suspend Timeout...
Page 202: Exit Values
5-14 Chapter 5: Setup Exit Values Exit Saving Changes Press Enter Exit Discarding Changes Press Enter Load Setup Defaults Press Enter Discard Changes Press Enter Save Changes Press Enter Interrupts (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) The following table lists the default settings. To resolve any conflicts, refer to the notes that follow the table.
Page 203 Chapter 5: Setup 5-15 System Resource Math coprocessor On-board IDE Secondary IDE Note: The Mouse uses IRQ 12 and so does the Touch Screen. Since the Touch Screen serves as a mouse, it cannot be freed up unless you don't want to use either.
Page 204: Memory Map (7401-22Xx/35Xx/45Xx Bios Version 2.2.1.X)
UMB) D0000-DFFFF 64 kB Available HI DOS memory CE000-CFFFF 8 kB Flash Disk (optional) CC000-CDFFF 8 kB NCR Trigantor MSR (optional) C0000-CBFFF 48 kB Onboard video BIOS A0000-BFFFF 128 kB Reserved for video memory 9FC00-9FFFF 1 kB Extended BIOS Data (moveable by...
Page 205: Bios Default Cmos Values (7401-26Xx/46Xx Bios Version 2.3.X.x)
Chapter 5: Setup 5-17 BIOS Default CMOS Values (7401-26xx/46xx BIOS Version 2.3.x.x) The following are the default CMOS values for the ACPI BIOS on the Summa II processor boards in the 7401-26xx and 46xx terminals. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed Main Values...
Page 206: Advanced Values
5-18 Chapter 5: Setup 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled Secondary Master CD-ROM Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode FPI0 4/DMA 2 Ultra DMA Mode Mode 2 Secondary Slave None Type...
Page 207 Chapter 5: Setup 5-19 Cache Base 0-512 k Write Back Cache Base 512K-640 k Write Back Cache Extended Memory Write Back Cache A000-AFFF Disabled Cache B000-BFFF Disabled Cache C800-CBFF Disabled Cache CC00-CFFF Disabled Cache D000-D3FF Disabled Cache D400-D7FF Disabled Cache D800-DBFF Disabled Cache DC00-DFFF Disabled...
Page 208 5-20 Chapter 5: Setup Floppy Disk Controller Disabled Serial Port C Enabled Mode Normal Base I/O Address Interrupt IRQ 5 Powered Port Auto Note: Must be set to On for the 7401-4xxx with Pin Pad Serial Port D Enabled Base I/O Address Interrupt IRQ 11 Mode...
Page 209 Chapter 5: Setup 5-21 On-board Intel PXE Enabled Lucent WaveLAN ROM Disabled WaveLAN PXE ROM Disabled Selectable ROM 7 Disabled Selectable ROM 8 Disabled Selectable ROM 9 Disabled Selectable ROM 10 Disabled Selectable ROM 11 Disabled Selectable ROM 12 Disabled Selectable ROM 13 Disabled Selectable ROM 14...
Page 210 5-22 Chapter 5: Setup D800 – DBFF Available DC00 - DFFF Available PCI/PNP IRQ Resource Exclusion IRQ 3 Available IRQ 4 Available IRQ 5 Available IRQ 7 Available IRQ 9 Reserved IRQ 10 Available IRQ 11 Available PCI/IRQ line 1 Auto Select PCI/IRQ line 2 Auto Select...
Page 211: Security Values
Chapter 5: Setup 5-23 Security Values Supervisor Password Is Clear User Password Is Clear Set Supervisor Password Press Enter Set User Password Press Enter Diskette Access Supervisor Normal Fixed Disk Boot Sector Password on Boot Disabled Power Values Power Savings Disabled Standby Timeout Auto Suspend Timeout...
Page 212: Exit Values
5-24 Chapter 5: Setup Exit Values Exit Saving Changes Press Enter Exit Discarding Changes Press Enter Load Setup Defaults Press Enter Discard Changes Press Enter Save Changes Press Enter Interrupts (7401-26xx/46xx BIOS Version 2.3.x.x) The following table lists the default settings. To resolve any conflicts, refer to the notes that follow the table.
Page 213 Chapter 5: Setup 5-25 System Resource Math coprocessor On-board IDE Secondary IDE Note: The Mouse uses IRQ 12 and so does the Touch Screen. Since the Touch Screen serves as a mouse, it cannot be freed up unless you don't want to use either.
Page 214: Memory Map (7401-26Xx/46Xx Bios Version 2.3.X.x)
UMB) D0000-DFFFF 64 kB Available HI DOS memory CE000-CFFFF 8 kB Flash Disk (optional) CC000-CDFFF 8 kB NCR Trigantor MSR (optional) C0000-CBFFF 48 kB Onboard video BIOS A0000-BFFFF 128 kB Reserved for video memory 9FC00-9FFFF 1 kB Extended BIOS Data (moveable by...
Page 215: Bios Default Cmos Values (7401-21Xx/31Xx Bios Version 1.5.0.4 - Discontinued)
Chapter 5: Setup 5-27 BIOS Default CMOS Values (7401-21xx/31xx BIOS Version 1.5.0.4 - Discontinued) The following are the BIOS default CMOS values for the terminal. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed Main Values System Time...
Page 216: Hard Drive
5-28 Chapter 5: Setup IDE Secondary Slave Type None Memory Cache Enabled Cache System BIOS area Enabled Cache Video BIOS area Disabled System Memory 640 kB Extended Memory 31744 kB Power Savings Disabled Standby Timeout Auto Suspend Timeout Fixed Disk Disabled Video Disabled...
Page 217: Advanced Values
Chapter 5: Setup 5-29 Advanced Values I/O Device Configuration Local Bus IDE adapter Primary Serial port A Auto Serial port B Auto Mode Normal Parallel port Auto Mode Bi-directional Floppy disk controller Disabled Disk-On-Chip Address Disabled MSR Address Disabled Plug and Play Reset Configuration Data PS/2 Mouse Auto...
Page 218: Interrupts (7401-21Xx/31Xx Bios Version 1.5.0.4 - Discontinued)
Reserved, Keyboard buffer full Reserved, Cascade interrupt Serial Port 2 Serial Port 1 User available Reserved, Floppy Parallel Port 1 Real Time Clock NCR Motion, Thermal interrupt Windows Sound System/USB Touch Screen Reserved, Math coprocessor On-board IDE (available if IDE is disabled)
Page 219: Memory Map (7401-21Xx/31Xx Bios Version 1.5.0.4 - Discontinued)
D0000-DFFFF 64 kB Available HI DOS memory CE000-CFFFF 8 kB Flash Disk (optional) CC000-CDFFF 8 kB NCR Trigantor MSR (optional) C8000-CBFFF 16 kB Available HI DOS memory A0000-C7FFF 160 kB Video memory and BIOS Extended BIOS Data (moveable by 9FC00-9FFFF...
Page 220 5-32 Chapter 5: Setup...
Page 221: Chapter 6: Operating System Recovery
CD-ROM media. The drivers necessary to run the CD-ROM are temporarily installed during boot. It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software User's Guide for information about that procedure. Prerequisites...
Page 222 Chapter 6: Operating System Recovery 7401-22xx/35xx Prerequisite On terminals equipped with Pentium III/Celeron processors you must release memory resources to permit CD-ROM access. Refer to the Setup chapter and make the following changes to the BIOS settings (Setup Utility). • Reset BIOS to Default settings •...
Page 223: Updating Procedures
Chapter 6: Operating System Recovery Updating Procedures 1. Apply power to the terminal so the CD-ROM drive can be opened. 2. Insert the CD that contains the operating system image. 7401 Model Software CD LPINs Win2000 WinXPe WinNT Win98 7401-21xx, 31xx Not Supported Not Supported D370-0433-0100...
Page 224 Chapter 6: Operating System Recovery 11. Enter whether or not you want to perform Disk verification. (Answering takes twice as long, but is recommended.) is selected: • The Ghost software verifies write operations and handles bad FAT clusters. • The Ghost error file (GHOST.ERR) is displayed before rebooting is selected: •...
Page 225: Completing The Os Installation (Win2000)
Chapter 6: Operating System Recovery Completing the OS Installation (Win2000) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows.
Page 226: Completing The Os Installation (Winnt)
Chapter 6: Operating System Recovery 9. Log in when prompted. 10. Open the Control Panel or use the TouchWare Icon on the desktop and run the MicroTouch screen calibration. Completing the OS Installation (WinNT) The system automatically reboots when the image recovery is complete and starts the software installation.
Page 227 Chapter 6: Operating System Recovery c) After each driver is installed you are asked to reboot. Answer 2. At the screen, enter the User information. This User Information can be done using a keyboard or you can use the touch screen keyboard.
Page 228: Gold Disk Contents
• The NCR OS Recovery image can only be used to recover or update systems with licenses procured from NCR.
Page 229: Operating System Restrictions
The Windows 2000 and Windows XP Embedded Gold Disk Images disable Hibernate Mode and Standby Mode on the 7454 terminal. These two modes should not be used without a keyboard or mouse. NCR 7401-22xx/25xx/32xx/35xx Win2000 Operating System Recovery Software (Version 02.03.00.01)
Page 230 Preinstalls W2K to include the Product ID Number (PID) • Places the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Runs Sysprep, using sysprep.inf and sysprep.bat, so that the mini installation will run on initial boot with the following parameters: −...
Page 231: Ncr 7401-26Xx/46Xx Win2000 Operating System Recovery Software (Version 02.05.00.02)
Chapter 6: Operating System Recovery 6-11 NCR 7401-26xx/46xx Win2000 Operating System Recovery Software (Version 02.05.00.02) (LPIN: D370-0484-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows 2000 license. 7401-26xx/46xx Windows 2000 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 terminal that has a Summa II processor board with ACPI BIOS.
Page 232 Enables PME (in Intel Proset utility) set to 'Hardware Default' • Enables DMA (DMACheck.exe provided in C:\Install) • Sets Resolution to 800x600, color to High • Makes PinPad testing folder available in C:\Install\Drivers\PinPad • Replaces the standard EULA with the NCR-specific EULA • Installs MS SNMP, set to Manual...
Page 233 Chapter 6: Operating System Recovery 6-13 • Addresses hotplug keyboard issue, registry values added: KLM\System\CurrentControlSet\Services\i8042prt\Parameters • Value: Headless • Type: REG_DWORD • Data: 0x1 • Runs TerminalCheck.exe in Run registry to determine correct hardware platform (otherwise it will shut down) •...
Page 234: Ncr 7401-45Xx Win2000 Operating System Recovery Software (Version 02.04.00.02)
6-14 Chapter 6: Operating System Recovery NCR 7401-45xx Win2000 Operating System Recovery Software (Version 02.04.00.02) (LPIN: D370-0554-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows 2000 license. 7401-45xx Windows 2000 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 terminal.
Page 235 Enables PME (in Intel Proset utility) set to 'Hardware Default' • Enables DMA • Sets color to 16 bit • Makes PinPad testing folder available in C:\Install\Drivers\PinPad • Changes audio hardware acceleration from ‘standard’ to ‘emulation only’ • Replaces the standard EULA with the NCR-specific EULA...
Page 236: Ncr 7401-22Xx/25Xx/32Xx/35Xx Winxpe Operating System Recovery Software (Version 02.05.00.01)
6-16 Chapter 6: Operating System Recovery NCR 7401-22xx/25xx/32xx/35xx WinXPe Operating System Recovery Software (Version 02.05.00.01) (LPIN: D370-0485-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows XPe license. 7401-22xx/25xx/32xx/35xx Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 POS terminal.
Page 237 Set virtual memory to 128 • Enabled APM • Set ‘APM monitor shutoff’ to ‘Never’ • Set ‘Enable PME’ (in Intel Proset utility) to ‘Hardware Default’ • Set color to 24 bit • Added SetResolution.exe to RunOnce registry. • Added NCR-specific EULA.
Page 238: Ncr 7401-26Xx/46Xx Winxpe Operating System Recovery Software (Version 02.05.00.01)
6-18 Chapter 6: Operating System Recovery NCR 7401-26xx/46xx WinXPe Operating System Recovery Software (Version 02.05.00.01) (LPIN: D370-0567-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows XPe license. 7401-26xx/46xx Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 POS terminal.
Page 239 Set virtual memory to 128 • Enabled APM • Set ‘APM monitor shutoff’ to ‘Never’ • Set ‘Enable PME’ (in Intel Proset utility) to ‘Hardware Default’ • Set color to 24 bit • Added SetResolution.exe to RunOnce registry. • Added NCR-specific EULA.
Page 240: Ncr 7401-/22Xx/25Xx/26Xx/32Xx/35Xx Nt Operating System Recovery Software (Version 02.05.00.02)
6-20 Chapter 6: Operating System Recovery NCR 7401-/22xx/25xx/26xx/32xx/35xx NT Operating System Recovery Software (Version 02.05.00.02) (LPIN: D370-0483-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows NT Workstation 4.0 license. 7401-22xx/25xx/26xx/32xx/35xx NT Operating System Recovery...
Page 241 • Installs Intel Proset utility • 'Enable PME' (in Intel Proset utility) set to 'Hardware Default' • Replaces the standard EULA with the NCR-specific EULA • Installs MS SNMP, set to Manual • Disables SoundFusion Audio drivers in Devices Startup •...
Page 242: Ncr 7401-21Xx/31Xx Nt Operating System Recovery Software (Version 01.04.01.00)
6-22 Chapter 6: Operating System Recovery NCR 7401-21xx/31xx NT Operating System Recovery Software (Version 01.04.01.00) (LPIN: D370-0433-0100) Installs the following software: • Microsoft Windows NT Workstation 4.0 with Service Pack 4a. Service Pack 6 included (but not installed) on the disk •...
Page 243 Preinstall the Product ID Number (PID) • Places the Gold Drive Part Number, Date Created, LPIN, and Version in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Windows Installer (Version 1.1) installed • Removes the following key from the registry (as a current COM9...
Page 244: Ncr 7401-4Xxx Nt Operating System Recovery Software (Version 02.05.00.02)
6-24 Chapter 6: Operating System Recovery NCR 7401-4xxx NT Operating System Recovery Software (Version 02.05.00.02) (LPIN: D370-0553-0100) Note: This product should only be used on 7401 terminals with a Microsoft Windows NT Workstation 4.0 license. The 7401-4xxx NT Operating System Recovery Software provides the...
Page 245 'Enable PME' (in Intel Proset utility) set to 'Hardware Default' • Makes PinPad testing folder available in C:\Install\Drivers\PinPad • Replaces the standard EULA with the NCR-specific EULA. • Installs MS SNMP, set to Manual • Disables SoundFusion Audio drivers in Devices Startup •...
Page 246: Ncr 7401-22Xx/25Xx/32Xx/35Xx Win98
6-26 Chapter 6: Operating System Recovery NCR 7401-22xx/25xx/32xx/35xx Win98 Operating System Recovery Software (Version 02.03.00.01) (LPIN: D370-0481-0100) Note: Support for Windows 98 has been discontinued. This product should only be used on 7401 terminals with a Microsoft Windows 98 license.
Page 247 Chapter 6: Operating System Recovery 6-27 • Adds Userinfo.exe to Start Menu to capture User Name, User Organization, Computer Name, and Workgroup (once the user has entered this information, userinfo will remove itself from the Start Menu) • Establishes a FAT32 primary system partition that fills the entire drive •...
Page 248: Ncr 7401-21Xx/31Xx Win98 Operating System Recovery Software (Version 01.01.00.00)
6-28 Chapter 6: Operating System Recovery NCR 7401-21xx/31xx Win98 Operating System Recovery Software (Version 01.01.00.00) (LPIN: D370-0444-0100) Note: Support for Windows 98 has been discontinued. Installs the following software: • Microsoft Windows 98 Second Edition • Microsoft Internet Explorer 5.0 •...
Page 249: Os Recovery From A Larger Disk Image
Chapter 6: Operating System Recovery 6-29 OS Recovery from a Larger Disk Image The following procedure should be used to restore an Operating System when the destination disk is smaller than the source image (i.e. OS Recovery was made on a 10 GB source disk, but is being recovered on a 4.3 GB drive).
Page 250 6-30 Chapter 6: Operating System Recovery 10. The directory that Ghost is now looking in should be Z: (if not, switch to Z). Select the File name to load image from file (nnnnnnn.gho) and press Enter. 11. Select the Local destination drive and press Enter.
Page 251: Chapter 7: Bios Updating Procedures
CD-ROM are temporarily installed during boot. This chapter describes this procedure. It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software User's Guide for information about that procedure. Crisis Recovery...
Page 252: Updating Procedures
Chapter 7: BIOS Updating Procedures Updating Procedures External CD-ROM If you do not have an integrated CD-ROM drive, connect the Backpack External CD-ROM as follows. 1. Connect the external CD-ROM (2336-K007) drive to the parallel port on the terminal. 2. Connect the power connector to the CD-ROM drive. Parallel Connector Power Connector...
Page 253 Chapter 7: BIOS Updating Procedures 3. Apply power to the terminal so the CD-ROM drive can be opened. 4. Insert the BIOS update CD. NCR BIOS and BIOS Update Software LPIN: A370-0022-0100 5. Boot the terminal. 6. Press at the screen prompt to enter the Setup Utility.
Page 254 Chapter 7: BIOS Updating Procedures 13. When you get the green window, this indicates a successful update. 14. Remove the CD. 15. Press any key to reboot. 16. Enter Setup when the terminal reboots and load the Setup (Exit Menu). Defaults 17.
Page 255: Bios Crisis Recovery
Dongle connection 497-0413418 Parallel Dongle Forces BIOS recovery 497-0414184 POS Connector Board 7401 parallel port (not required if already present) Required Software Acquire the following software from NCR. NCR 74xx BIOS and BIOS Update Software LPIN: A370-0022-0100, Release 3.0 or later...
Page 256: Recovery Procedures
2. Connect the two machines with the RS-232 cable. Use COM Port 1 on both machines (COM1 is next to the USB ports on the terminal). RS-232 Cable NCR 7401 19519 3. Connect the Parallel Dongle to the Parallel I/F Cable.
Page 257 Note: The PC must be running in the DOS mode (not in a Windows DOS box) for the software to operate correctly. 5. Insert the BIOS update CD into the PC. NCR BIOS and BIOS Update Software LPIN: A370-0022-0100 6. Apply power to the terminal.
Page 258 Chapter 7: BIOS Updating Procedures The Class/Model/Serial # information is deleted using the Crisis Recovery procedure. Use the normal BIOS update procedures, as discussed earlier in this chapter, to restore the information.
Page 259: Cable/Connector Pin-Out Information
Chapter 7: BIOS Updating Procedures Cable/Connector Pin-Out Information Parallel Dongle 25-Pin D-shell Receptacle (Viewed from wiring side) 19513 RS-232 Cable 9-Pin 9-Pin D-shell D-shell Receptacle Receptacle 19512...
Page 260 7-10 Chapter 7: BIOS Updating Procedures...
Page 261 Chapter 8: Differences Introduction The 7401 integrated scanner module is a modified NCR 7890 Presentation Scanner or a NCR 7892 Bi-Modal Presentation Scanner; however, there are a few differences to be aware of. 1. The 7401 Scanner does not have its own integrated motion detector, as does the NCR 7890 and NCR 7892 Scanners.
Page 262: Chapter 8: Ncr 7401/7890 Or 7892 Scanner Differences
Chapter 8: NCR 7401/7890 or 7892 Scanner Differences Starting the 7401 Scanner Motor and Laser The NCR 7890 and NCR 7892 Scanners have a built-in detector that senses when an object is in front of the unit. When an object is detected, it turns the laser and motor on so it can scan.
Page 263: Programming The 7401 Scanner Using Programming Tags
Chapter 8: NCR 7401/7890 or 7892 Scanner Differences The motion events are documented in the NCR OPOS Online Help file that comes with the NCR OPOS software. The help file is also available on the IPP web site (search for a Title containing OPOS). Use of the motion detector without using the NCR OPOS drivers is not recommended and is currently not documented.
Page 264: Programming The 7401 Scanner Through The Rs-232 Interface
Chapter 8: NCR 7401/7890 or 7892 Scanner Differences 2. Listen for the Scanner power-up tone. Immediately scan the Default Scanner Programming Tag. Note: If a keyboard is attached, the Pause key may be pressed to delay terminal restart until scanner testing is complete. Terminal restart can be resumed by pressing any key.
Page 265 Chapter 8: NCR 7401/7890 or 7892 Scanner Differences 7401 Scanner Default Settings The 7401 Scanner is set up in manufacturing using an additional string of commands to change some of the default settings that are provided with the 7890 and 7892 scanners. Refer to the 7890 and 7892 documents for the complete list of defaults.
Page 266 Chapter 8: NCR 7401/7890 or 7892 Scanner Differences...
Page 267: Appendix A: Cables
Cables Appendix A: 7401 Cables Corporate ID Part Number Description 1416-C041-0030 497-0008623 Ethernet 10/100BaseT 1416-C266-0040 497-0407943 9-pin female to 9-pin female RS-232 1416-C266-0152 497-0409379 7193 RS-232 50 foot 9-pin female to 9-pin female 1416-C320-0030 006-8601011 Printer Power, SEV, straight receptacle 1416-C321-0030 006-8601012 Printer Power, UK, straight receptacle...
Page 268 Appendix A: Cables Corporate ID Part Number Description 1416-C417-0040 497-0411815 Printer extender, 9-pin female to 25-pin female 1416-C418-0040 497-0411816 Printer extender, 25-pin male to 25-pin female 1416-C419-0030 250-0023191 Power, 120 V twist lock, right angle receptacle 1416-C464-0006 497-0413011 CD-ROM 1416-C472-0006 497-0411000 Parallel interface 1416-C528-0010...
Page 269: Appendix B: Feature Kits
Below is a comprehensive list of the optional hardware Feature Kits that can be installed in the customer environment. Kit installation instructions (for those requiring instruction) are available on the Information Products web sites. • NCR Intranet: http://inforetail.atlantaga.ncr.com • Internet: http://www.info.ncr.com To locate the installation guides on these sites: 1.
Page 270 Appendix B: Feature Kits Kit Number Part Number Description 2336-K001-V001 497-0411988 Ethernet to RS-232 port server 2336-K007-V001 497-0413163 External CD-ROM 2336-K008-V001 497-0413014 USB to RS-232 port server 2336-K012-V001 497-0413710 USB to RS-232 2-port server 2336-K016-V001 230-0145388 Hand-held scanner (12 V power) 2336-K019-V001 497-0417069 Mouse, RS-232...
Page 271 Appendix B: Feature Kits Kit Number Part Number Description 2337-K014-V001 497-0417709 Bravo 4-label printer (UK cord, without label peeler) 2337-K015-V001 497-0417710 Bravo 4-label printer (UK cord, with label peeler) 2756-K121-V001 497-0409421 Domestic power supply 2756-K122-V001 497-0409434 Y-cable adapter (mouse/keypad) 2756-K124-V001 497-0409422 International power supply 5945-K010-V002...
Page 272 Appendix B: Feature Kits Kit Number Part Number Description 7401-K016-V001 497-0421022 600 MHz Celeron processor 7401-K023-V001 497-0413159 128 MB memory 7401-K024-V001 497-0414201 64 MB SDRAM service kit 7401-K025-V001 497-0414202 128 MB SDRAM service kit 7401-K030-V001 497-0412201 POS connector board 7401-K031-V001 497-0414185 Adapter board kit 7401-K040-V001...
Page 273 Appendix B: Feature Kits Kit Number Part Number Description 7401-K509-V001 497-0415774 Kit – Rear Cover for Fixed Angle Mount 7401-K512-V001 497-0428826 Fixed Angle Mount II with 7892 Scanner 7401-K521-V001 497-0411711 Wall mount bracket (fixed-angle mount) 7401-K522-V001 497-0411712 Table mount bracket (fixed-angle mount) 7401-K523-V001 497-0412811...
Page 274 Appendix B: Feature Kits Kit Number Part Number Description 7401-K590-V004 497-0424497 Self-service printer (80, 82.5, 114 mm) 7454-K101-V002 497-0412005 MSR 3 track ISO 7454-K102-V001 497-0412299 MSR JIS 2 track 7455-K026-V001 497-0423400 256 KB SDRAM Kit 7949-K033-V001 497-418574 Pedestal – Straight Base 7949-K034-V001 497-418575 Pedestal –...
Page 275 Index-7 Index Audio, 1-16, 2-12 —1— Auto-Logon setting, 3-47 12.1 inch LCD No-Cabinet Feature, 3-36 15 inch LCD No-Cabinet Feature, 3-39 —B— —4— BIOS Configuring a hard drive, 5-4 BIOS crisis recovery, 7-5 4055 Uninterruptible Power System BIOS Default CMOS Values (7401- (UPS), 3-42, 4-22 26xx/46xx BIOS), 5-17 BIOS Default CMOS Values (Pentium...
Page 276 Index-8 Calibrating the Touch Screen, 4-27 Calibration from the BIOS, 4-30 —F— Calibration Using Microcal (DOS), 4-29 Finalizing the Installation Calibration Using MicroTouch 7454-2xxx and 3xxx, 3-44 (Windows), 4-27 7454-4xxx, 4-24 Cash drawer Flash disk interface, 1-17, 2-14 Installation, 3-16, 3-17 FLASH memory implementation, 1-22, Cash Drawer Support, 1-18 2-17...
Page 277 Interrupts (Pentium III/Celeron), 5-14 Wall mount – core module, 3-34 Interrupts (Pentium), 5-30 MSR, 1-16, 1-19, 2-13, 2-14 Interrupts, allocating, 5-5 —N— ISA interrupts, 5-5 NCR 7401/7890 or 7892 Scanner —K— Differences, 8-1 Kit Configuration Diagram, 1-9 —O— —L— Operating System Recovery...
Page 278 Index-10 Processor board Setting time and date, 5-3 Connector descriptions, 1-17, 2-13 Setup utility, 1-23, 2-18 Features, 1-4, 2-3 Speaker module, 1-37, 2-30 Processor Board Standby and Hibernate Mode Restriction, Description, 1-10, 2-7 Processor/Chip Set, 1-10, 2-7 Starting the 7401 Scanner Motor and Programming the 7401 Scanner Laser, 8-2 Through the RS-232 Interface, 8-4...
Page 280 B005-0000-1254 Dec 2002 Printed on recycled paper...

NCR EasyPoint 7401 Hardware User's Manual

Chapter 1: 7401-2Xxx and 3Xxx Product Overview

Chapter 2: 7401-4Xxx Product Overview

Chapter 3: 7401-2Xxx and 3Xxx Hardware Installation

Chapter 4: 7401-4Xxx Hardware Installation

Chapter 5: Setup

Chapter 6: Operating System Recovery

Chapter 7: BIOS Updating Procedures

Chapter 8: NCR 7401/7890 or 7892 Scanner Differences

Appendix A: Cables

Appendix B: Feature Kits

Quick Links

Related Manuals for NCR EasyPoint 7401

Summary of Contents for NCR EasyPoint 7401