Page 1 NCR 7401 Web Kiosk Release 2.3 Hardware User's Guide 16436 B005-0000-1254 Issue D...
Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
Page 3: Safety Warnings
Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Warnings Fuse Replacement For continued protection against risk of fire, replace only &DXWLRQ...
Page 4 Peripheral Usage This terminal should only be used with peripheral devices that are certified by the appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those which are recommended by NCR Corporation. Environmental Consciousness NCR is demonstrating its concern for the environment by designing an...
Page 5 References • NCR 7401 Web Kiosk Hardware Service Guide (B005-0000-1341) • NCR 7401 Web Kiosk Site Preparation Guide (B005-0000-1255) • NCR 7401 Web Kiosk Software User's Guide (B005-0000-1258) • NCR 7401/7454 Retail Terminal Parts Identification Manual (B005-0000-1072) • NCR 74017454 Retail Terminal Diagnostics and Troubleshooting Guide (B005-0000-1101) •...
Page 6: Table Of Contents
Table of Contents Chapter 1: Product Overview Introduction ..............1-1 Serial Number/Model Number Label ......1-2 Fixed-Angle Mount Label ........1-2 Tilt-Mount Label............. 1-3 Hardware Modules............1-4 Base Unit ..............1-4 Hardware Options..........1-5 Terminal Components not Supported....1-7 System Configuration Diagram........1-8 Kit Configuration Diagram..........
Page 7 Flash Disk............1-17 NCR Retail Specific Hardware ......1-17 Board BIOS............1-20 Operator Display ..........1-23 LCD Adapter Board ......... 1-23 LCD Backlight Inverter Module...... 1-24 Touch Screen............. 1-24 Features ............... 1-25 Magnetic Stripe Reader........1-25 Printer Options ............. 1-26 7401-K590 Self-Service Printer......
Page 8 Compatibility .............. 1-37 LAN Communications ......... 1-37 Application Programmability......1-37 Operating System Information......1-37 Migration..............1-38 Retail Applications ..........1-38 Retail Peripherals ..........1-38 Retail Systems ............1-39 Platform............. 1-39 Networks............1-39 Platform Load........... 1-39 Chapter 2: Hardware Installation Introduction ..............2-1 Installation Summary..........
Page 9 Installing a Cash Drawer ........2-18 Installing a Second Cash Drawer ....2-19 Installing PC Cards ..........2-19 Mounting a Fixed-Angle Mount Terminal ....2-23 Pedestal Mount............. 2-24 Wall Mount ............2-25 Pole Mount............2-27 Installing a Tilt Mount Terminal ....... 2-34 Wall Mount ............
Page 10 viii Main Menu.............. 3-4 System Time and Date ........3-4 Legacy Diskette ..........3-4 Primary Master........... 3-5 Memory Cache ........... 3-6 Advanced Menu ............. 3-8 I/O Device Configuration ......... 3-8 Multiple ROM Menu........3-12 Plug and Play O/S ........... 3-13 Reset Configuration Data ........
Page 11 Interrupts (Pentium)..........3-31 Memory Map (Pentium) ........3-32 Setup Menus (Pentium III/Celeron) ......3-33 Main Menu............3-33 System Time and Date ........3-33 Legacy Diskette ..........3-34 Primary Master..........3-34 Advanced Menu ........... 3-35 Cache Memory ..........3-36 I/O Device Configuration ....... 3-38 Serial Port x............
Page 12 NCR 7401-22xx/35xx Win98 Operating System Recovery Software..........4-12 NCR 7401-21xx/31xx Win98 Operating System Recovery Software..........4-13 OS Recovery from a Larger Disk Image....4-14 Chapter 5: BIOS Updating Procedures Introduction ..............5-1 Prerequisites............5-1 Updating Procedures ..........5-2 Chapter 6: NCR 7401/7890 Scanner Differences...
Page 13 Introduction ..............6-1 Starting the 7401 Scanner Motor and Laser..6-1 Programming the 7401 Scanner......6-3 7401 Scanner Default Settings........ 6-4 Appendix A: Cables 7401 Cables.............A-1 Appendix B: Feature Kits 7401 Kits ..............B-1 PCMCIA Modem 2336-K033........B-6 Installing the PCMCIA Modem......B-6 Setting Up the PCMCIA Modem ......B-8 Set-Up Option 1..........B-8 Set-Up Option 2..........B-9...
Page 14 Dual PCMCIA Port 7401-K060........B-22 Installing the Dual PCMCIA Port .......B-22 Wall-Mount Bracket with Keyboard Shelf 7401- K540 ................B-25 Keyboard Installation...........B-26 Mounting the Shelf Bracket to a Wall ....B-31 Installing the Terminal to the Shelf Bracket ..B-32 Wall-Mount Bracket with Wide Keyboard Shelf 7401-K543..............B-33 Keyboard Installation...........B-34 Installing the Mounting Bracket......B-44...
Page 15 xiii Installing a Fixed-Angle Mount on the Swivel Mount Bracket ............B-74 Installing a Fixed-Angle Mount Tilt Bracket ..B-79 Fixed-Angle Mount to Tilt Mount Conversion 7401- K501 ................B-81 Removing the Core Module ........B-81 Removing the Core Module (F503) ....B-82 Removing the Core Module (F504) ....B-84 Swapping the Hinge Pivot Assembly ....B-87 Removing the Power Supply from the Fixed- Angle Mount............B-88...
Page 16 Integrated CD-ROM (Tilt Mount Model) 7401-K059B-138 Kit Contents ............B-138 Installation Procedures ........B-139 Serial Modem for 7194 Printer 7453-K641....B-147 Installation Procedures ........B-147 Usage Restrictions ..........B-148 12.1" LCD No-Cabinet Feature 7401-F752 and 7401- F753................B-149 Installation Guidelines ........B-149 Mounting Specification Illustrations....B-151 15" LCD No-Cabinet Feature 7401-F757 ....B-152 Installation Guidelines ........B-152 Mounting Specification Illustrations....B-153 Index...
Page 17 Removed hardware service information from this document which was previously called the 7401 Web Kiosk Hardware Installation and Service Guide (B005-0000-1254) and renamed it the 7401 Web Kiosk Hardware User's Guide (B005-0000-1254). The hardware service information was placed in a new document, the 7401 Web Kiosk Hardware Service Guide (B005-0000-1341).
Page 18 NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR.
Page 19 IEC & EN 60825-1 CLASS 1 LASER PRODUCT 17325 Laser Power The NCR 7401 Scanner is not intended for long-term viewing of direct laser light. However, the unit is safe if used as intended. This scanner meets the following laser/LED power requirements.
Page 20: Declaration Of Conformity
Model Number 100-120 V/200-240 V, 2.0 A/1.0 A, 50-60 Hz Electrical Ratings (Input) NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards. EU Directive...
Page 21: Chapter 1: Product Overview
Fixed-Angle Mount 18289 Introduction The NCR 7401 Web Kiosk is an interactive touch screen terminal with retail functionality that supports a variety of kiosk and self-service applications. The 7401 is housed in an integrated, compact cabinet and can be tilt mounted or fixed-angle mounted.
Page 22: Serial Number/Model Number Label
Chapter 1: Product Overview Serial Number/Model Number Label The unit's serial number, model number, tracer number, and date of manufacture are included on a label on the back of the Core Module. Refer to following sections for additional information. The serial number is repeated on the non-MSR side of the Core 1RWH Module.
Page 23: Tilt-Mount Label
Chapter 1: Product Overview Tilt-Mount Label To view the label, tilt the Core Module and remove the cable cover. Class/Model Serial Number 7454-2212-M007 50-32758815 Tracer Number 50-000077 Date Manufactured Mfg Date : 06/29/98 16394...
Page 24: Hardware Modules
Chapter 1: Product Overview Hardware Modules Base Unit • Processor Board − Pentium or Pentium-class processor − SVGA chipset − MPEGII chipset − 1 MB Flash BIOS (not CMOS) − 8 MB Flash Disk (optional) − Four RS-232 ports (two optionally powered) −...
Page 25: Hardware Options
Chapter 1: Product Overview • POS Connector Board − Cash drawer port (supports two drawers via a Y-cable) − Internal parallel port (dedicated to the optional customer display) • 12.1" Operator Display - capacitive touch LCD, available in active or passive models •...
Page 26 Chapter 1: Product Overview • Cash drawers − 2113 Cash Drawer (modular) − 2189 Cash Drawer (modular) − 2260 Cash Drawer (modular) − Dual cash drawer cable • Printers: − 7158 Thermal Receipt/Impact Printer − 7194 Thermal Receipt Printer − 7196 Thermal Receipt Printer −...
Page 27: Terminal Components Not Supported
Chapter 1: Product Overview Terminal Components not Supported It is important to note that the terminal does not support the following components. Not Supported Alternative Implementation CMOS for hard totals, logs, and Hard disk, flash disk, or server tallies storage Removable media, e.g., a flex LAN communication to an NT server disk...
Page 28: System Configuration Diagram
Chapter 1: Product Overview System Configuration Diagram 7196 7166 7892 7837 2010 Coin Dispenser 7401 Keyboard 2336-K008 7401-K580 RS232 (4) PS/2 KBD 2 Optionally Powered 7194 7158 Processor Board Note: 7194 and 7158 are available in both RS-232 and USB. POS Connector Bd.
Page 29: Kit Configuration Diagram
Chapter 1: Product Overview Kit Configuration Diagram 7401 w/K580 7401-3xxx 7401-2xxx K037 K033 K542 F501 F502 K533 K540 F521 F511 F101 F504 F200 F201 K536 K543 K530 K535 K523 K534 K525 18318c K580...
Page 30: Hardware Module Descriptions
1-10 Chapter 1: Product Overview Hardware Module Descriptions Processor Board Processor/Chip Set The terminal uses an Intel architecture processor, which permits it to leverage existing software drivers and applications, as well as provide the greatest flexibility in choosing an operating system. This provides several other advantages: •...
Page 31: Video Subsystem
Chapter 1: Product Overview 1-11 Video Subsystem The video subsystem supports the following LCD types: • 12.1" passive matrix (DSTN) 800x600 with 32 k effective colors • 12.1" active matrix (TFT) 800x600 with 64 k colors • 15" active matrix (TFT) 1024x760 with 64 k colors Support for the LCD integrated display is provided internally.
Page 32: Wireless Lan Communications
Category 5 and the hubs must permit 100 or 10/100 MB/s operation. Although 10Base-T will operate on Category 3 twisted pair, or NCR "747" cable, an upgrade to Category 5 is required for 100Base-T. A customer desiring to use the terminal in an existing 10Base-T environment can do so and simply run at 10 MB.
Page 33 Chapter 1: Product Overview 1-13 • Power consumption within the capabilities of the PCMCIA daughter-card. • Signaling requirements within the capabilities of the terminal PCMCIA interface. The main restriction is that DMA transactions are not supported over the PCMCIA interface. •...
Page 34: Universal Serial Bus
1-14 Chapter 1: Product Overview Universal Serial Bus Two USB Type-A ports are provided on the terminal. USB Host Controller support is provided in hardware on the Processor Board. USB peripherals require support from the operating system, 1RWH which is currently limited to Windows 98. Serial Ports The Pentium III/Celeron Motherboard provides two RS-232 ports (9- pin D-shell connectors, Ports 1 and 2) directly on the Motherboard and...
Page 35: Hardware Monitor
Chapter 1: Product Overview 1-15 Hardware Monitor The hardware monitor generates an interrupt to the system whenever any of the internal voltages used by the system processor goes above or below the acceptable operating range. An interrupt is also generated when the temperature of the Processor exceeds safe levels.
Page 36: Magnetic Stripe Reader
1-16 Chapter 1: Product Overview Magnetic Stripe Reader A 3-track MSR head is available as an option. The ISO card format is supported. When card data is read, an interrupt is generated. A software device driver for the MSR must be loaded in order to allow the application to process the data.
Page 37: Flash Disk
Systems Disk-on-Chip. A 32-pin socket is provided for this feature. The flash disk must be installed and enabled in BIOS Setup. NCR Retail Specific Hardware The Processor Board contains logic that provides support for the custom retail interface. The logic controls the following features: •...
Page 38 1-18 Chapter 1: Product Overview An integrated retail specific feature of the processor is the cash drawer circuitry. The onboard circuitry internal to the board provides the control for two external cash drawers. A portion of the POS Board header (J6) is provided on the board to interface to the dual cash drawer connector.
Page 39 Chapter 1: Product Overview 1-19 Power LED The Processor Board provides support for an external power LED through the onboard Motion/Power LED connector. This LED is controlled through the SMC 37C935 GPIO pins. Once the SMC chip is programmed to support the Power LED function on GPIO pin 13, the LED will be turned "on"...
Page 40: Board Bios
1-20 Chapter 1: Product Overview The processor also supports VESA standards such as the VESA DPMS protocol to place a DPMS compliant monitor into power savings modes. Pentium III Processor Boards are equipped with Lynx 3DM chips that support three-dimensional graphics capability. Resolutions Supported Resolution Colors...
Page 41 Chapter 1: Product Overview 1-21 FLASH memory Implementation The Intel E28F800B5-T70 Flash component is organized onboard as 1024 k x 8 (1 MB). While a typical PC BIOS image including video and LAN boot ROM code normally fits in 256 kB on the Pentium board and 512 kB on the Pentium III/Celeron board, the boards support a 1 MB flash ROM.
Page 42 1-22 Chapter 1: Product Overview An external alphanumeric keyboard is recommended for 1RWH running the BIOS CMOS Setup Utility. Otherwise, a Touch Screen can be used. Plug and Play The Processor BIOS also has a setup option to support the Windows runtime plug and play utilities.
Page 43: Operator Display
Chapter 1: Product Overview 1-23 Operator Display Tilt Mount Fixed-Angle Mount 18289 The 7401 has either a 12.1" TFT (active matrix), 12.1" DSTN (passive matrix), 15" TFT, or 15" DSTN LCD panel. DSTN LCD panels require a contrast adjustment for optimal viewing. Contrast control is set by software, using a digital potentiometer on the Processor Board.
Page 44: Lcd Backlight Inverter Module
1-24 Chapter 1: Product Overview LCD Backlight Inverter Module An Inverter Board supplies power for the LCD Backlight, which is a separate module in the terminal. The inverter has a connector that receives power, ground, and a Backlight dimming signal from the Processor Board.
Page 45: Features
Chapter 1: Product Overview 1-25 Features Magnetic Stripe Reader A single 3-track analog MSR is available as a feature, supporting ISO format cards. When the MSR is not desired, a filler piece for the MSR section is included to make the unit appear uniform. 18291...
Page 46: Printer Options
1-26 Chapter 1: Product Overview Printer Options The sections that follow provide an illustration and brief description of the available printer options. 7401-K590 Self-Service Printer The K590 Printer is a self-service, fast, silent, thermal printer that provides "unattended printing." The printer is housed in a secure cabinet that does not allow customer access to the paper while it is printing.
Page 47: 7401-K580 Self-Service Printer
Chapter 1: Product Overview 1-27 7401-K580 Self-Service Printer The K580 Printer is a self-service, fast, silent, thermal printer that provides "unattended printing." The printer is housed in a secure cabinet that does not allow customer access to the paper while it is printing.
Page 48: 7158 Printer
1-28 Chapter 1: Product Overview 7158 Printer The 7158 Printer is extremely fast, quiet, and reliable point-of-sale device. It consists of two specialized printers in one compact package: a thermal printer on top that prints receipts, and an impact slip printer in front to print on forms and checks that you insert.
Page 49: 7194 Printer
Chapter 1: Product Overview 1-29 7194 Printer The 7194 Printer is a high speed, high-resolution printer, capable of both text and graphics printing. It offers direct thermal printing in a receipt station. It receives its power from an external power supply, can be connected through a USB or serial port, and has a connector for cash drawers.
Page 50: Other Integrated Devices And Indicators
1-30 Chapter 1: Product Overview Other Integrated Devices and Indicators Hard Disk Drive A 2.5" IDE hard disk is available to support Windows NT. The drive is the standard type that is used by notebook PCs. Reset Switch As a last resort, the Reset Switch can be used to reboot the system if the software reset port mechanisms fail.
Page 51: Pos Connector Board
Chapter 1: Product Overview 1-31 POS Connector Board The POS Connector Board is a small daughter board that mounts directly on the Cash Drawer and Parallel Port header. Connectors on the edge of this board form a second connector row above the Processor Board connectors.
Page 52: Power/Status Led
1-32 Chapter 1: Product Overview Power/Status LED The LED power indicator indicates that power is present. The LED is green when the processor and BIOS are operating properly. The LED is mounted behind the front bezel on the same board as the motion sensor.
Page 53: Power Supply
1RWH and cannot be used with the Table Top Mount. The 7401 Scanner is based on the NCR 7890 Scanner, however, there are a few differences. Refer to the Differences between the NCR 7401 Scanner and the NCR 7890 chapter for additional information.
Page 54: Usb Rs-232 Port Server
1-34 Chapter 1: Product Overview USB RS-232 Port Server The USB RS-232 Port Server is an intelligent, stackable expansion module that connects to the terminal Universal Serial Bus (USB) port, providing high-speed RS-232 serial ports. 7454/7401 USB Port RS-232 Ports 16944...
Page 55: Integrated Cd-Rom Drive (Tilt Mount Model)
Chapter 1: Product Overview 1-35 Integrated CD-ROM Drive (Tilt Mount Model) The Integrated CD-ROM Drive is located behind a cover on the Back Panel. To access the drive, loosen the spring-loaded CD Cover Screw and remove the CD Cover by sliding it up as shown. CD Cover Screw CD Cover 19230...
Page 56: Additional Connectors (Pentium Iii Board)
1-36 Chapter 1: Product Overview Additional Connectors (Pentium III Board) The Pentium III Boards have three connectors that are not on the Pentium Boards. Also available is a fourth connector for a microphone when a POS Connector Board is mounted to the Processor Board. The following illustration identifies these connectors.
Page 57: Compatibility
Chapter 1: Product Overview 1-37 Compatibility LAN Communications The software associated with the terminal systems conform to the following standards: • Network Driver Interface Specification (NDIS 4) • IEEE 802.3 & 802.3u CSMA/CD (10/100 MB/s Ethernet) • IEEE 802.2 Link Level Control (LLC) •...
Page 58: Migration
1-38 Chapter 1: Product Overview Migration Retail Applications • Existing TAPS-based applications are not supported. These applications must be migrated to Windows NT. • Existing Windows 3.11-based NICE applications are not supported. These applications must be migrated to Windows NT. •...
Page 59: Retail Systems
Chapter 1: Product Overview 1-39 Retail Systems This release of software does not support the following features found in previous retail systems: Platform • ISA Cards • Standard PCI Cards • Multi-port Serial • Memory Dump Networks • M-11 • StarLAN •...
Page 60: Chapter 2: Hardware Installation
Hardware Installation Chapter 2: Introduction The terminal is fully assembled at the factory. This chapter explains the mounting options and how to connect optional hardware components to the terminal. Installation Summary The terminal should be removed from the shipping packaging and visual checks made to verify the correct hardware configuration.
Page 61: Installation Restrictions
Installation Restrictions • Before installing the terminal, read and follow the guidelines in the NCR 7401 Web Kiosk Site Preparation Guide and the NCR Workstation and Peripheral AC Wiring Guide. • Install the terminal near an electrical outlet that is easily accessible.
Page 62: Connecting The Cables
Chapter 2: Hardware Installation Connecting the Cables The cable connectors are located behind the Core Module. The procedure for accessing the connectors is different for Fixed-Angle Mounts and Tilt Mounts. Fixed-Angle Mount (F504) 1. Remove the screws that secure the Core Module to the Fixed-Angle Mount.
Page 63 Chapter 2: Hardware Installation 2. Raise the bottom of the Core Module, pull out the Core Module Support and rest the Core Module on the Core Module Support. Core Module Metal Locking Tabs Keyboard Port Core Module Support 17340 3. Route the cables as described in the following section, Cable Routing.
Page 64: Fixed-Angle Mount (F503)
Chapter 2: Hardware Installation Fixed-Angle Mount (F503) 1. Remove the screw that secures the Core Module to the Fixed-Angle Mount. Core Module Remove Screws (one on each side) Pedestal Mount 16396...
Page 65 Chapter 2: Hardware Installation 2. Remove the Core Module from the Fixed-Angle Mount. 16397 3. Route the cables as described in the following section, Cable Routing.
Page 66: Cable Routing
Chapter 2: Hardware Installation Cable Routing The cables can be routed either out the bottom or rear of the Fixed- Angle Mount. The Power Cord is shipped from the factory routed through the bottom exit hole in the Fixed-Angle Mount. To route the cables out the rear exit, you must move the grommet from the bottom exit to the rear exit hole.
Page 67 Chapter 2: Hardware Installation 2. Press the grommet along the bottom edge of the rear exit and cut it to length. Measure and Cut 16482 3. Install the remainder of the grommet to the other three sides of the opening. Trim the Excess 16483...
Page 68: Cable Connector Identification
Chapter 2: Hardware Installation Cable Connector Identification The cable connectors are located on the back of the Core Module. Speaker Power Keyboard Audio Out COM 1 PS/2 Microphone S-Video Cash Drawer (optional) COM 2 USB 1 IRDA RS-232 Parallel USB 2 (COM 3 &...
Page 69: Tilt Mount
2-10 Chapter 2: Hardware Installation Tilt Mount Tilt Mount cable connectors are located on the underside of the Core Module, under a cable cover. 1. Tilt the display to access the cable connectors. Cable Cover Thumb Screw 15968 2. Loosen the thumbscrew that secures the Cable Cover and remove the cover.
Page 70: Cable Routing
Chapter 2: Hardware Installation 2-11 Cable Routing The Tilt Mount has three places to secure cables to the base of the unit by using a cable tie wrap. Remove the power supply cover or customer display from the base of the unit, two thumb screws on bottom rear, and use a tie wrap to secure the Ethernet cable to one of the provided molded cable tie holders on the base.
Page 71: Cable Connector Identification
2-12 Chapter 2: Hardware Installation Cable Connector Identification 1. Connect the peripheral and LAN cables. The illustration below can be used to identify the connectors on the terminal. See the sections that follow for specific installation instructions for each of the peripherals.
Page 72: Installing Peripherals
Chapter 2: Hardware Installation 2-13 Installing Peripherals Installing a Transaction Printer 7401-K580 or 7401-K590 Self-Service Printer For information about installing the K580 or K590 self-service printer, refer to the Feature Kits appendix. 18012...
Page 73: 7158 Printer
2-14 Chapter 2: Hardware Installation 7158 Printer 1. Connect the Printer Interface Cable to the RS-232 Connector on the printer, located on the underside of the printer. Cash Drawer Power Connector Printer Connector RS232 17333 2. Connect the other end of the printer cable to a USB port or one of the RS-232 ports (non-powered) on the terminal.
Page 74: 7166 Printer
Chapter 2: Hardware Installation 2-15 7166 Printer 1. Connect the Printer Interface Cable to the RS-232 Connector on the printer, located on the underside of the printer. Printer Connector RS232 Cash Drawer Power Connector 17332 2. Connect the other end of the printer cable to one of the RS-232 ports (non-powered) on the terminal.
Page 75: 7194 Printer
2-16 Chapter 2: Hardware Installation 7194 Printer 1. Connect the Printer Interface Cable to the RS-232 Connector on the printer, located on the underside of the printer. Cash Drawer Connector Power Connector RS-232 Connector 16632 2. Connect the other end of the printer cable to a USB port or one of the RS-232 (non-powered) ports on the terminal.
Page 76: 7196 Printer
Chapter 2: Hardware Installation 2-17 7196 Printer 1. Connect the Printer Interface Cable to the RS-232 Connector on the printer, located on the underside of the printer. Printer Connector RS232 Cash Drawer Power Connector 17331 Connect the other end of the printer cable to one of the RS-232 (non-powered) ports on the terminal.
Page 77: Installing A Cash Drawer
2-18 Chapter 2: Hardware Installation Installing a Cash Drawer 1. Place the cash drawer in the desired location, within cable length of the terminal. 16269 2. Connect the cash drawer cable to the terminal cash drawer connector. Cash Drawer 15969c The Cash Drawer can optionally be connected to the printer.
Page 78: Installing A Second Cash Drawer
Chapter 2: Hardware Installation 2-19 Installing a Second Cash Drawer The terminal supports a 2-drawer configuration with a Y-cable (1416-C372-0006). 1. Place the cash drawer in the desired location, within cable's length of the terminal. 2. Connect the Y-cable to the terminal cash drawer connector. Dual Cash Drawer Y-Cable 1416-C372-0006 16270...
Page 79 2-20 Chapter 2: Hardware Installation 1. Remove the screws that secure the Core Module to the Fixed-Angle Mount. Core Module Remove Screws (one on each side) Pedestal Mount 16396...
Page 80 Chapter 2: Hardware Installation 2-21 2. Remove the Core Module from the Fixed-Angle Mount. 16397...
Page 81 2-22 Chapter 2: Hardware Installation 3. Remove the Wireless Antenna Cover. Wireless Antenna Cover Screws (2) Fixed-Angle Mount Model Wireless Antenna Cover Screws (2) Tilt Mount Model 18615 4. Insert the PC card (wireless card, modem, etc.).
Page 82: Mounting A Fixed-Angle Mount Terminal
Chapter 2: Hardware Installation 2-23 Mounting a Fixed-Angle Mount Terminal A terminal attached to a Fixed-Angle Mount can be installed on a: • Pedestal (or on the edge of a flat horizontal surface) • Wall • Pole Pedestal Mount Pole Mount Wall Mount 16414 The sections that follow describe how to perform these installations.
Page 83: Pedestal Mount
2-24 Chapter 2: Hardware Installation Pedestal Mount To install the Fixed-Angle Mount on a pedestal or the edge of flat horizontal surface, use the K522 Table Mount Bracket Kit. Flat Horizontal Surface Mounting Plate Securing Screw 16363 1. Secure the Mounting Plate to the flat horizontal surface of choice. Position the plate to permit the scanner module to hang over the edge of the surface.
Page 84: Wall Mount
Chapter 2: Hardware Installation 2-25 Wall Mount To install the Fixed-Angle Mount on a wall, use the K521 Wall Mount Bracket Kit. 1. Secure the Wall Bracket to the wall with lag screws into the studs, or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48") from the floor.
Page 85 2-26 Chapter 2: Hardware Installation 2. Install the slots on back of the Fixed-Angle Mount onto the locking tabs of the Wall Bracket. 16416...
Page 86: Pole Mount
Chapter 2: Hardware Installation 2-27 Pole Mount To install the Fixed-Angle Mount on a pole, use the K520 Post Mount Bracket Kit (same as K521 but includes strap kit). 1.2 m (48 in) Recommended Height from Floor 16392 1. Cut two metal straps to length (pole circumference plus 2 inches). 2.
Page 87 2-28 Chapter 2: Hardware Installation 3. Insert the end of the clamp into the slot on the Wall Bracket as shown below. Locking Tabs (facing away from pole and pointing up) Wall Bracket Route clamp through opening Insert clamp into slot nearest to pole 18009 There are two openings that the clamp can be routed...
Page 88 Chapter 2: Hardware Installation 2-29 4. Insert the metal strap through the opening on the opposite side of the Wall Bracket. Route the strap through the slot 16405...
Page 89 2-30 Chapter 2: Hardware Installation 5. Wrap the metal strap around the pole and loop it through the other end of the clamp. 16406 6. Snug the clamp and then crimp the metal strap with a pair of pliers. 16409...
Page 90 Chapter 2: Hardware Installation 2-31 7. Using a 5/16-nut driver, tighten the clamp. Do not over-tighten the clamps. &DXWLRQ 16407 8. Repeat the previous steps for the second clamp.
Page 91 2-32 Chapter 2: Hardware Installation 9. Install the slots on back of the Fixed-Angle Mount onto the locking tabs of the Wall Bracket. 1.2 m (48 in) Recommended Height from Floor 16392...
Page 92 Chapter 2: Hardware Installation 2-33 10. For a pole mount installation, route the cables through the Wall Bracket as shown below. 16408...
Page 93: Installing A Tilt Mount Terminal
2-34 Chapter 2: Hardware Installation Installing a Tilt Mount Terminal A Tilt-Mount terminal can be installed on a flat horizontal surface or a flat vertical surface. Table-Top Mount Wall Mount 16429...
Page 94: Wall Mount
Chapter 2: Hardware Installation 2-35 Wall Mount To install the Tilt Mount on a flat vertical surface, use the K533 Wall Mount Bracket Kit . 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength.
Page 95: Wall Mounting A Core Module
2-36 Chapter 2: Hardware Installation Wall Mounting a Core Module To flush mount the Core Module on a flat vertical surface, use the F502 Flush Mount Bracket Kit . Flush Mount w/Power Supply Flush Mount w/Power Supply Mounted on the Outside Wall Mounted on the Inside Wall 16683...
Page 96 Chapter 2: Hardware Installation 2-37 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48") from the floor to the center of the screen.
Page 97: Finalizing The Installation
2-38 Chapter 2: Hardware Installation Finalizing the Installation After the hardware installation has been completed, the terminal can be powered up to finalize the installation. The operating system, along with platform modifications, is pre-installed. The following sections list the steps involved to complete the system installation for each of the Gold Disk operating systems.
Page 98: Completing The Os Installation (Win95)
Chapter 2: Hardware Installation 2-39 b) For each device found, permit Windows to search for new drivers (take defaults). c) After each driver is installed you are asked to reboot. Answer 2. At the User Information screen, enter the User information. This can be done using a keyboard or you can use the touch screen keyboard.
Page 99: Setting Auto-Logon (Winnt Terminal)
2-40 Chapter 2: Hardware Installation Setting Auto-Logon (WinNT Terminal) Since the client does not have a keyboard it is desirous to have it logon automatically. 1. Create a default user account that you want to use to logon to the client(s).
Page 100 Chapter 2: Hardware Installation 2-41 d) Add the new user to the Administrators group. You need to do this in order to be able to later turn off the auto-logon function. e) Select to close the Group Membership box. f) Select to create the account.
Page 101 2-42 Chapter 2: Hardware Installation 5. Create a new string value to permit auto logon for the default user. Select the Edit menu, select and then select String Value. 6. Name the new entry AutoAdminLogon.
Page 102 Chapter 2: Hardware Installation 2-43 7. With the new entry selected, select the Edit menu and then select Modify. Enter the value 1 for auto-logon. A value of 0 sets it to no auto-logon. 1RWH 8. Select to set the value. 9.
Page 103 2-44 Chapter 2: Hardware Installation 11. Create a new string value to contain the password for the default user. Select the Edit menu, select and then select String Value. 12. Name the new entry DefaultPassword. 13. Edit the string value. With DefaultPassword selected, select the Edit menu and then select Modify.
Page 104: Installing A Serial Mouse
Chapter 2: Hardware Installation 2-45 Installing a Serial Mouse Follow these steps to install a Serial Mouse on the terminal. 1. Edit the boot.ini file, which is located in the root of the C drive. a. Open Windows NT Explorer b.
Page 105: Calibrating The Touch Screen
2-46 Chapter 2: Hardware Installation Calibrating the Touch Screen Be sure to observe for the following Touch Screen calibration guidelines: • Calibrate the touch screen as part of the installation process. • Recalibrate the touch screen when the system is installed at its final location.
Page 106 Chapter 2: Hardware Installation 2-47 3. The following screen is displayed with two targets. Place your finger on the target that has a finger icon pointing towards it and hold it until the statement Touch Enable is displayed over the finger icon.
Page 107: Calibration Using Microcal (Dos)
2-48 Chapter 2: Hardware Installation 5. The MicroTouch Calibration dialog box then appears. Do not touch the screen until this dialog box is no longer displayed. 6. From the Calibration Complete screen, select Done. 7. Select Close to exit the MicroTouch program. 8.
Page 108: Calibration From The Bios
Chapter 2: Hardware Installation 2-49 If cursor is not stable, or false touches are suspected, run the Noise Check Utility from the Microcal program. Choose the recommended frequency (the one with the lowest noise level). This should also be done if the Touch Screen is still not calibrated after one attempt to recalibrate it.
Page 109: Summary
The customer is responsible for restoring operating system software and/or customer-specific data onto replacement disks sent to repair a failed or damaged disk in the field. NCR provides recovery tools for the operating system and platform software.
Page 110: Chapter 3: Setup
Setup Chapter 3: Introduction This chapter describes how to configure the BIOS CMOS options. Following this Introduction, there are sections specific to Pentium terminals and sections specific to Pentium III/Celeron terminals. An external alphanumeric keyboard is not required to run the 1RWH BIOS CMOS Setup Utility, but a keyboard makes the setup easier.
Page 111: Entering Setup Using A Keyboard
Chapter 3: Setup You should receive a Successful Calibration message and then the PhoenixBIOS Setup Utility should come up. d) Select the setup parameters by touching the controls at the bottom of the screen. Entering Setup Using a Keyboard 1. Apply power to the terminal. 2.
Page 112: Restoring Factory Settings
Chapter 3: Setup Restoring Factory Settings To automatically reset all values to their default settings for the current screen, press F9. The terminal will automatically load BIOS default CMOS values for boot up. To reset all BIOS settings to their default settings go to the Exit menu, press F9, select either Save Changes &...
Page 113: Setup Menus (Pentium)
Chapter 3: Setup Setup Menus (Pentium) Main Menu 3KRHQL[%,26 6HWXS 8WLOLW\ Main Advanced Security Power Boot Exit Main System Time: [10:54:34] Item Specific Help System Date: [7/21/1998] Legacy Diskette A: [1.44/1/25 Mb, 3½"] Legacy Diskette B: [Disabled] Primary Master (2163MB) Primary Slave [None] Secondary Master...
Page 114: Primary Master
Chapter 3: Setup Primary Master After installing a new hard drive, the system should automatically detect the drive. If this is not done automatically and you need to configure the IDE Adapter. Perform the following steps: 1. Move the cursor to the Primary Master option and press Enter. A sub-menu appears for the IDE drive.
Page 115: Memory Cache
Chapter 3: Setup Memory Cache This option is used to specify your terminal to cache system memory. Cache memory must be present on the Processor Board in order 1RWH to use this option. To set the memory cache, perform the following steps: 1.
Page 116 Chapter 3: Setup Cache System BIOS 6. Move the cursor to the Cache System BIOS area: option. 7. Press Enter and then select the desired setting from the drop-down menu. Disabled Enabled 8. Set the other options on this menu as desired. Select Help for more information.
Page 117: Advanced Menu
Chapter 3: Setup Advanced Menu 3KRHQL[%,26 6HWXS 8WLOLW\ Advanced Main Advanced Security Power Boot Exit Setup Warning Item Specific Help Setting items on this menu to incorrect values may cause your system to malfunction. I/O Device Configuration Multiple ROM Menu Plug &...
Page 118 Chapter 3: Setup Local Bus Adapter This option is used to enable the integrated local bus IDE adapter. 1. Move the cursor to the Local Bus IDE Adapter option. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 119 3-10 Chapter 3: Setup Mode This option is used to set the mode for serial port B. 1. Move the cursor to the Mode option. 2. Press Enter and then select the desired setting from the drop-down menu. Normal IrDA ASK-IR Parallel Port This option is used to configure the parallel port.
Page 120 Chapter 3: Setup 3-11 Mode This option is used to set the mode for the parallel port. 1. Move the cursor to the Mode option. Output only Bi-directional 2. Press Enter and then select the desired setting from the drop-down menu.
Page 121 3-12 Chapter 3: Setup MSR Address This option is used to select the memory address range used by the Magnetic Stripe Reader. 1. Move the cursor to the MSR Address option. Disabled CC00-CDFF CE00-CFFF D000-D1FF 2. Press Enter and then select the desired setting from the drop-down menu.
Page 122: Plug And Play O/S
Chapter 3: Setup 3-13 1. Move the cursor to the Selectable ROM x option. Disabled Enabled 2. Press Enter and then select the desired setting from the drop-down menu. • Disabled – do not load ROM • Enabled – load ROM in next boot Due to available space limitations (48 kB), only enable the 1RWH required ROMs.
Page 123: Reset Configuration Data
3-14 Chapter 3: Setup Reset Configuration Data 1. Move the cursor to the Reset Configuration Data option. 2. Press Enter and then select the desired setting from the drop-down menu. • Select Yes if you want to clear the System Configuration Data. PS/2 Mouse This option is used to configure the parallel port.
Page 124: Large Disk Access
Chapter 3: Setup 3-15 Large Disk Access 1. Move the cursor to the Large Disk Access option. Other 2. Press Enter and then select the desired setting from the drop-down menu. • Select DOS for Windows NT O/S. • Select Other if you are using UNIX, Novell NetWare, or other type of operating system.
Page 125: Pci Configuration
3-16 Chapter 3: Setup PCI Configuration From the Advanced Menu, move the cursor to the PCI Configuration option and press Enter. The options on this menu are used to configure peripherals. 3KRHQL[%,26 6HWXS 8WLOLW\ System Time: [12:34:00] Item Specific Help Exit Submenu System Date: [02/29/1997]...
Page 126 Chapter 3: Setup 3-17 PCI/PNP ISA UMB Region Exclusion These options are used to reserve specific upper memory blocks for use by legacy ISA devices. 1. Move the cursor to the PCI/PNP ISA UMB Region Exclusion option and press Enter to display the options. 3KRHQL[%,26 6HWXS 8WLOLW\ System Time: [12:34:00]...
Page 127 3-18 Chapter 3: Setup PCI/PNP ISA IRQ Resource Exclusion These options are used to reserve specific IRQs for use by legacy ISA devices. 1. Move the cursor to the PCI/PNP ISA IRQ Resource Exclusion option and press Enter to display the options. 3KRHQL[%,26 6HWXS 8WLOLW\ System Time: [12:34:00]...
Page 128: Security Menu Options
Chapter 3: Setup 3-19 Security Menu Options 3KRHQL[%,26 6HWXS 8WLOLW\ Security Main Advanced Security Power Boot Exit Supervisor Password Is: [Clear] Item Specific Help User Password Is: [Clear] Set Supervisor Password: [Enter] Set User Password: [Enter] Password on boot: [Disabled] Set Supervisor/User Password The Supervisor Password controls access to the setup utility.
Page 129: Password On Boot
3-20 Chapter 3: Setup Password on Boot This option enables/disables the password entry on boot. User Password must also be set. 1RWH 1. Move the cursor to the Password on boot option and press Enter. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 130: Power Menu Options
Chapter 3: Setup 3-21 Power Menu Options 3KRHQL[%,26 6HWXS 8WLOLW\ Power Main Advanced Security Power Boot Exit System Time: [12:34:00] Item Specific Help System Date: [02/29/1997] Power Savings: [Disabled] Item Specific Help Standby Timeout: [Off] Auto Suspend Timeout: [Off] Fixed Disk: [Enabled] Video: [Enabled]...
Page 131 3-22 Chapter 3: Setup • Maximum Power Savings – conserves the greatest amount of system power • Maximum Performance – conserves power but permits greatest system performance Customized Mode The Customized Mode permits user-defined settings. 1. Move the cursor to select the Standby Timeout option. 2.
Page 132 Chapter 3: Setup 3-23 5. Move the cursor to the Exit Menu, select Save Changes & Exit or Save Changes, and press Enter.
Page 133: Fixed Disk
3-24 Chapter 3: Setup Fixed Disk This option is used to enable/disable power management of the hard disk during Standby and Suspend. To set this option, perform the following steps: 1. Move the cursor to the Fixed Disk option. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 134: Boot Menu Options
Chapter 3: Setup 3-25 Boot Menu Options 3KRHQL[%,26 6HWXS 8WLOLW\ Boot Main Advanced Security Power Boot Exit System Time: [12:34:00] Item Specific Help System Date: [02/29/1997] 1. [LANDesk ® Service Agent II] Item Specific Help 2. [Hard Drive] Continuous POST: [Disabled] System Boot Sequence This is a list of devices that the terminal uses to boot the system.
Page 135: Exit Menu Options
3-26 Chapter 3: Setup Exit Menu Options 3KRHQL[%,26 6HWXS 8WLOLW\ Exit Main Advanced Security Power Boot Exit System Time: [12:34:00] Item Specific Help System Date: [02/29/1997] Exit Saving Changes: Item Specific Help Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Saving Changes Exit after writing all changed option values to CMOS memory.
Page 136: Bios Default Cmos Values (Pentium)
Chapter 3: Setup 3-27 BIOS Default CMOS Values (Pentium) The following are the BIOS default CMOS values for the terminal. When installing a new BIOS from the CD, the Processor Board 1RWH type is automatically detected and the correct BIOS is automatically installed.
Page 137 3-28 Chapter 3: Setup IDE Secondary Master Type None IDE Secondary Slave Type None Enabled Memory Cache Enabled Cache System BIOS area Disabled Cache Video BIOS area 640 kB System Memory 31744 kB Extended Memory Disabled Power Savings Standby Timeout Auto Suspend Timeout Disabled Fixed Disk...
Page 138: Advanced Values
Chapter 3: Setup 3-29 Disabled PCI Bus Monitoring Boot sequence ® 1. LANDesk Service Agent II 2. Hard Drive Continuous POST Disabled Advanced Values I/O Device Configuration Primary Local Bus IDE adapter Auto Serial port A Auto Serial port B Normal Mode Auto...
Page 139: Pci Configuration
3-30 Chapter 3: Setup Large Disk Access Mode Secured Setup Configurations PCI Configuration ISA Graphics Device Installed Available (all) PCI/PNP ISA UMB Region Exclusion...
Page 140: Interrupts (Pentium)
Reserved, Keyboard buffer full Reserved, Cascade interrupt Serial Port 2 Serial Port 1 User available Reserved, Floppy Parallel Port 1 Real Time Clock NCR Motion, Thermal interrupt Windows Sound System/USB Touch Screen Reserved, Math coprocessor On-board IDE (available if IDE is disabled)
Page 141: Memory Map (Pentium)
UMB) D0000-DFFFF 64 kB Available HI DOS memory CE000-CFFFF 8 kB Flash Disk (optional) CC000-CDFFF 8 kB NCR Trigantor MSR (optional) C8000-CBFFF 16 kB Available HI DOS memory A0000-C7FFF 160 kB Video memory and BIOS 9FC00-9FFFF 1 kB Extended BIOS Data (moveable by...
Page 142: Setup Menus (Pentium Iii/Celeron)
Chapter 3: Setup 3-33 Setup Menus (Pentium III/Celeron) Main Menu 3KRHQL[%,26 6HWXS 8WLOLW\ Main Main Advanced Security Power Boot Exit System Time: [10:54:34] Item Specific Help System Date: [05/25/2000] Legacy Diskette A: [1.44/1/25 Mb, 3½"] Legacy Diskette B: [Disabled] Primary Master (2168MB) Primary Slave [None]...
Page 143: Legacy Diskette
3-34 Chapter 3: Setup Legacy Diskette The terminal does not have a flex disk drive. Therefore this option is unused, even though Setup defaults to 1.44 MB, 3 ½". Primary Master After installing a new hard drive, the system should automatically detect the drive.
Page 144: Advanced Menu
Chapter 3: Setup 3-35 Advanced Menu 3KRHQL[%,26 6HWXS 8WLOLW\ System Time: [12:34:00] Item Specific Help Advanced Main Advanced Security Power Boot Exit System Date: [02/29/1997] Installed O/S: [Win95] Item Specific Help Secured Setup Configurations Reset Configuration Data: [No] Cache Memory PS/2 port: [Touchscreen] USB Port 2:...
Page 145: Cache Memory
3-36 Chapter 3: Setup Cache Memory Cache memory must be present on the Processor Board in 1RWH order to use this option. This option specifies your terminal's cache memory. 1. Move the cursor to the Cache Memory option, press Enter and the following sub-menu appears.
Page 146 Chapter 3: Setup 3-37 Cache System BIOS 1. Move the cursor to the Cache System BIOS area: option. 2. Press Enter and then select the desired setting from the drop-down menu. uncached Write Protect 3. Set the other options on this menu as desired. Select Help for more information.
Page 147: I/O Device Configuration
3-38 Chapter 3: Setup I/O Device Configuration Move the cursor to the I/O Device Configuration option, press Enter and the following sub-menu appears. 3KRHQL[%,26 6HWXS 8WLOLW\ I/O Device Configuration Item Specific Help Exit Main Serial port A: [Auto] Scanner Power: [Auto] Serial port B: [Auto]...
Page 148 Chapter 3: Setup 3-39 Scanner Power (Port A) This option sets the mode of the scanner power pin on COM 1 when on +12 V is present on pin 9. 1. Move the cursor to the Scanner Power option. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 149 3-40 Chapter 3: Setup Parallel Port This option configures the parallel port. 1. Move the cursor to the Parallel Port option. 2. Press Enter and then select the desired setting from the drop-down menu. Disabled Enabled Auto • Disabled – no configuration •...
Page 150: Floppy Disk Controller
Chapter 3: Setup 3-41 Fdc On Lpt This option enables/disables the primary floppy on the parallel port. 1. Move the cursor to the Fdc On Lpt option. 2. Press Enter and then select the desired setting from the drop-down menu. Disabled Enabled Floppy Disk Controller...
Page 151 3-42 Chapter 3: Setup Base I/O Address (Port C) This option sets the base I/O address for serial port C. 1. Move the cursor to the Base I/O address option. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 152 Chapter 3: Setup 3-43 Scanner Power (Port C) This option sets the mode of the scanner power pin on COM 1 when on +12 V is present on pin 9. 1. Move the cursor to the Scanner Power option. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 153 3-44 Chapter 3: Setup Base I/O Address (Port D) This option sets the base I/O address for serial port D. 1. Move the cursor to the Base I/O address option. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 154 Chapter 3: Setup 3-45 2. Press Enter and then select the desired setting from the drop-down menu. Other RS-232...
Page 155 3-46 Chapter 3: Setup Disk-On-Chip Address This option selects the memory address range used by the Disk-On- Chip. 1. Move the cursor to the Disk-On-Chip option. 2. Press Enter and then select the desired setting from the drop-down menu. Disabled CC00-CDFF CE00-CFFF D000-D1FF...
Page 156: System Monitors
Chapter 3: Setup 3-47 MSR Interrupt This option selects the interrupt used by the Magnetic Stripe Reader. 1. Move the cursor to the MSR Interrupt option. 2. Press Enter and then select the desired setting from the drop-down menu. Disabled System Monitors Move the cursor to the System Monitors option and press Enter to view this menu.
Page 157: Multiple Rom Menu
3-48 Chapter 3: Setup Multiple ROM Menu Move the cursor to the Multiple ROM Menu option and press Enter. This option is used to load/unload specific ROMs the next time the system is started. 3. Move the cursor to the Selectable ROM x option. Disabled Enabled 4.
Page 158 Chapter 3: Setup 3-49 Large Disk Access 1. Move the cursor to the Large Disk Access option. Other 2. Press Enter and then select the desired setting from the drop-down menu. • Select DOS for Windows NT O/S. • Select Other if you are using UNIX, Novell NetWare, or other type of operating system.
Page 159: Advanced Chipset Control
3-50 Chapter 3: Setup Advanced Chipset Control Move the cursor to the Advanced Chipset Control option, press Enter and the following sub-menu appears. 3KRHQL[%,26 6HWXS 8WLOLW\ Main Exit Submenu Advanced Chipset Control Item Specific Help Graphics Aperture: [64 MB] Enable memory gap: [Disabled] ECC Config: [Disabled]...
Page 160 Chapter 3: Setup 3-51 Graphics Aperture This option selects the size of the graphics aperture for the AGP device. 1. Move the cursor to the Graphics Aperture option. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 161: Ecc Config
3-52 Chapter 3: Setup ECC Config Use this option only if all memory in the system supports ECC (x72). 1. Move the cursor to the ECC Config option. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 162 Chapter 3: Setup 3-53 Default Primary Video Adapter This selects the type of video card used for the boot display device. 1. Move the cursor to the Default Primary Video Adapter option. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 163 3-54 Chapter 3: Setup Boot-Time Diagnostic Screen This option displays the boot-time diagnostic screen during boot. 1. Move the cursor to the Boot-Time Diagnostic Screen option. 2. Press Enter and then select the desired setting from the drop-down menu. Disabled Enabled If the boot-time diagnostic screen is disabled, you will see 1RWH...
Page 164 Chapter 3: Setup 3-55 QuickBoot Mode This option decreases boot time by skipping some tests while booting. 1. Move the cursor to the QuickBoot Mode option. 2. Press Enter and then select the desired setting from the drop-down menu. Disabled Enabled Continuous POST This option is enables POST to repeat in a loop until canceled.
Page 165: Security Menu Options
3-56 Chapter 3: Setup Security Menu Options 3KRHQL[%,26 6HWXS 8WLOLW\ Main Advanced Security Power Boot Exit Security Supervisor Password Is: [Clear] Item Specific Help User Password Is: [Clear] Set Supervisor Password: [Enter] Set User Password: [Enter] Diskette access: [Supervisor] Fixed disk boot sector: [Normal] Password on boot: [Disabled] Set Supervisor/User Password...
Page 166: Diskette Access
Chapter 3: Setup 3-57 Diskette Access Access to the diskette can be limited to the supervisor or access can also be given to the user. 1. Move the cursor to the Diskette Access option and press Enter. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 167: Password On Boot
3-58 Chapter 3: Setup Password on Boot This option enables/disables the password entry on boot. User Password must also be set. 1RWH 3. Move the cursor to the Password on boot option and press Enter. 4. Press Enter and then select the desired setting from the drop-down menu.
Page 168: Power Menu Options
Chapter 3: Setup 3-59 Power Menu Options 3KRHQL[%,26 6HWXS 8WLOLW\ System Time: [12:34:00] Item Specific Help System Date: [02/29/1997] Power Main Advanced Security Power Boot Exit Power Savings: [Disabled] Item Specific Help Standby Timeout: [Off] Auto Suspend Timeout: [Off] IDE Drive 0 Monitoring: [Disabled] IDE Drive 1 Monitoring: [Disabled] IDE Drive 2 Monitoring: [Disabled] IDE Drive 3 Monitoring: [Disabled]...
Page 169 3-60 Chapter 3: Setup Customized Mode The Customized Mode permits user-defined settings. 1. Move the cursor to select the Standby Timeout option. 2. Press Enter and then select the desired setting from the drop-down menu. 1 Minute 2 Minutes 3 Minutes 4 Minutes 6 Minutes 8 Minutes...
Page 170: Ide Drive Monitoring
Chapter 3: Setup 3-61 IDE Drive Monitoring This option enables/disables activity on the IDE device to keep the system awake. 1. Move the cursor to the IDE Drive x Monitoring option. 2. Press Enter and then select the desired setting from the drop-down menu.
Page 171: Boot Menu Options
3-62 Chapter 3: Setup Boot Menu Options 3KRHQL[%,26 6HWXS 8WLOLW\ Boot Main Advanced Security Power Boot Exit Intel UNDI, PXE – 2.0 Item Specific Help Hard Drive ATAPI CD-Rom Drive Diskette Drive This screen provides a list of devices that the terminal uses to boot the system.
Page 172: Exit Menu Options
Chapter 3: Setup 3-63 Exit Menu Options 3KRHQL[%,26 6HWXS 8WLOLW\ Main Advanced Security Power Boot Exit Exit Saving Changes Item Specific Help Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Saving Changes Exit after writing all changed option values to CMOS memory. Exit Discarding Changes Exit without saving changed option values to CMOS memory.
Page 173: Bios Default Cmos Values (Pentium Iii/Celeron)
3-64 Chapter 3: Setup BIOS Default CMOS Values (Pentium III/Celeron) The following are the BIOS default CMOS values for the workstation. When installing a new BIOS from the CD, the Processor Board 1RWH type is automatically detected and the correct BIOS is automatically installed.
Page 174: Advanced Values
Chapter 3: Setup 3-65 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled Secondary Master None Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled Secondary Slave None Type Auto...
Page 175 3-66 Chapter 3: Setup Cache Base 0-512 kB Write Back Cache Base 512K-640 kB Write Back Cache Extended Memory Write Back Cache A000-AFFF Disabled Cache B000-BFFF Disabled Cache C800-CBFF Disabled Cache CC00-CFFF Disabled Cache D000-D3FF Disabled Cache D400-D7FF Disabled Cache D800-DBFF Disabled Cache DC00-DFFF Disabled...
Page 176 Chapter 3: Setup 3-67 Base I/O Address Interrupt IRQ 11 Scanner Power Auto Serial Port D Enabled Base I/O Address Interrupt IRQ 11 Mode RS-232 Disk-On-Chip Address CE00 - CFFF MSR Address CC00 - CDFF MSR Interrupt System Monitors +12 V Status + 2.5 V Status + 5 V Status CPU Temperature...
Page 177 3-68 Chapter 3: Setup WaveLAN ROM Disabled WaveLAN PXE ROM Disabled Selectable ROM 6 Disabled Selectable ROM 7 Disabled Selectable ROM 8 Disabled Selectable ROM 9 Disabled Selectable ROM 10 Disabled Selectable ROM 11 Disabled Selectable ROM 12 Disabled Selectable ROM 13 Disabled Selectable ROM 14 Disabled...
Page 178 Chapter 3: Setup 3-69 D800 – DBFF Available DC00 - DFFF Available PCI/PNP ISA IRQ Resource Exclusion IRQ 3 Available IRQ 4 Available IRQ 5 Available IRQ 7 Available IRQ 9 Available IRQ 10 Available IRQ 11 Available Disabled Boot-Time Diagnostic Screen Enabled QuickBoot Mode Disabled...
Page 179: Security Values
3-70 Chapter 3: Setup Security Values Clear Supervisor Password Is Clear User Password Is Press ENTER Set Supervisor Password Press ENTER Set User Password Supervisor Diskette Access Normal Fixed Disk Boot Sector Disabled Password on Boot Power Values Disabled Power Savings Standby Timeout Auto Suspend Timeout Disabled...
Page 180: Interrupts (Pentium Iii/Celeron)
Chapter 3: Setup 3-71 Interrupts (Pentium III/Celeron) The following table lists the default settings. To resolve any conflicts, refer to the notes that follow the table. System Resource I/O channel check Reserved, interval timer Reserved, keyboard buffer full Reserved, cascade interrupt Serial port 2 Serial port 1 Free...
Page 181 3-72 Chapter 3: Setup Serial ports 3 and 4 (COM C and COM D in the BIOS) will not 1RWH operate correctly when running Windows 2000 and NT 4.0. To resolve any conflicts, one of the following configuration changes could be made depending on individual configurations: 1) Enable COM3 and configure it to use IRQ 5.
Page 182: Memory Map (Pentium Iii/Celeron)
UMB) D0000-DFFFF 64 kB Available HI DOS memory CE000-CFFFF 8 kB Flash Disk (optional) CC000-CDFFF 8 kB NCR Trigantor MSR (optional) C0000-CBFFF 48 kB Onboard video BIOS A0000-BFFFF 128 kB Reserved for video memory 9FC00-9FFFF 1 kB Extended BIOS Data (moveable by...
Page 183 3-74 Chapter 3: Setup...
Page 184: Chapter 4: Operating System Recovery
Operating System Recovery Chapter 4: Introduction This chapter discusses procedures how to recover the Operating System by using the parallel CD-ROM drive. The software is distributed on bootable CD-ROM media. The drivers that are necessary to run the CD-ROM are temporarily installed during boot. Prerequisites The following are required on the 7401 in order to perform a BIOS update using a CD.
Page 185: Updating Procedures
Chapter 4: Operating System Recovery Updating Procedures 1. Connect the external CD-ROM (2336-K007) drive to the parallel port on the terminal. 2. Connect the opposite end of the CD-ROM cable (end with the power connector pigtail) to the CD-ROM drive parallel connector. Parallel Connector Power Connector...
Page 186 Chapter 4: Operating System Recovery 3. Apply power to the terminal so the CD-ROM drive can be opened. 4. Insert the CD that contains the operating system image. 7401 Model Software CD LPINs Win2000 WinNT Win98 Win95 7401-21xx, 31xx Not Supported D370-0433-0100 D370-0444-0100 D370-0442-0100 Not Supported 7401-22xx, 25xx, D370-0504-0100 D370-0483-0100 D370-0481-0100 Not Supported Not Supported 32xx, 35xx...
Page 187: Completing The Os Installation (Win2000)
Chapter 4: Operating System Recovery If No is selected: • The Ghost error file is displayed before rebooting only if Ghost aborts. Caution: If the error file is displayed, the batch file pauses for user input before rebooting. You may use Ctrl-C to cancel out of the batch file if you want to see the error file again, but nothing should be done that writes to the hard disk before rebooting.
Page 188: Completing The Os Installation (Winnt)
Chapter 4: Operating System Recovery 3. Enter the Computer Name for the client. 4. Enter the Administrator’s Account Password (optional) 5. When prompted, press Finish to reboot the client. 6. Login when prompted. 7. Run the MicroTouch screen calibration from the Desktop icon. Completing the OS Installation (WinNT) The system automatically reboots when the image recovery is complete and starts the software installation.
Page 189: Completing The Os Installation (Win95)
Chapter 4: Operating System Recovery b) For each device found, permit Windows to search for new drivers (take defaults). c) After each driver is installed you are asked to reboot. Answer 2. At the User Information screen, enter the User information. This can be done using a keyboard or you can use the touch screen keyboard.
Page 190: Gold Disk Contents
This section describes the contents of each of the Gold Disk Images, including all the additions and changes that were made on top of the generic operating system. NCR 7401-22xx/35xx Win2000 Operating System Recovery Software (LPIN: D370-0504-0100) Installs the following software: •...
Page 191: Ncr 7401-22Xx/35Xx Nt Operating System Recovery Software
Chapter 4: Operating System Recovery NCR 7401-22xx/35xx NT Operating System Recovery Software (LPIN: D370-0483-0100) Installs the following software: • Microsoft Windows NT Workstation 4.0 with Service Pack 4a installed. Service Pack 6 included (but not installed) on the disk •...
Page 192 − Preinstall the Product ID Number (PID) • Places the Gold Drive Part Number, Date Created, LPIN, and Version in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Removes the following key from the registry (as a current COM9 issue workaround): Hkey_Local_Machine\System\CurrentControlSet\Servic es\Serial\Parameters\ Serial 10999 •...
Page 193: Ncr 7401-21Xx/31Xx Nt Operating System Recovery Software
4-10 Chapter 4: Operating System Recovery NCR 7401-21xx/31xx NT Operating System Recovery Software (LPIN: D370-0433-0100) Installs the following software: • Microsoft Windows NT Workstation 4.0 with Service Pack 4a installed. Service Pack 6 included (but not installed) on the disk •...
Page 194 Preinstall the Product ID Number (PID) • Places the Gold Drive Part Number, Date Created, LPIN, and Version in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Windows Installer (Version 1.1) installed • Removes the following key from the registry (as a current COM9...
Page 195: Ncr 7401-22Xx/35Xx Win98 Operating System Recovery Software
4-12 Chapter 4: Operating System Recovery NCR 7401-22xx/35xx Win98 Operating System Recovery Software (LPIN: D370-0481-0100) Installs the following software: • Microsoft Windows 98 Second Edition • Microsoft Internet Explorer 5.0 installed (version 5.00.2614.3500) • MicroTouch driver installed (version 5.6) •...
Page 196: Ncr 7401-21Xx/31Xx Win98 Operating System Recovery Software
Chapter 4: Operating System Recovery 4-13 NCR 7401-21xx/31xx Win98 Operating System Recovery Software (LPIN: D370-0444-0100) Installs the following software: • Microsoft Windows 98 Second Edition installed • Microsoft Internet Explorer 5.0 installed • MicroTouch TouchWare Version 5.4 for Mouse Port software installed •...
Page 197: Os Recovery From A Larger Disk Image
4-14 Chapter 4: Operating System Recovery OS Recovery from a Larger Disk Image The following procedure should be used to restore an Operating System when the destination disk is smaller than the source image (i.e. OS Recovery was made on a 10 GB source disk, but is being recovered on a 4.3 GB drive).
Page 198 Chapter 4: Operating System Recovery 4-15 10. The directory that Ghost is now looking in should be Z: (if not, switch to Z). Select the File name to load image from file (nnnnnnn.gho) and press Enter. 11. Select the and press Enter. Local destination drive 12.
Page 199: Chapter 5: Bios Updating Procedures
This chapter describes this procedure. It is possible to perform a BIOS update using a network 1RWH connection. Refer to the NCR FitClient Software User's Guide for information about that procedure. Prerequisites The following are required on the 7401 in order to perform a BIOS update using a CD.
Page 200: Updating Procedures
Chapter 5: BIOS Updating Procedures Updating Procedures 1. Connect the external CD-ROM (2336-K007) drive to the parallel port on the terminal. 2. Connect the opposite end of the CD-ROM cable (end with the power connector pigtail) to the CD-ROM drive parallel connector. Parallel Connector Power Connector...
Page 201 Chapter 5: BIOS Updating Procedures 4. Insert the BIOS update CD. NCR BIOS and BIOS Update Software LPIN: A370-0022-0100 5. Boot the terminal. 6. Press at the screen prompt to enter the Setup Utility. 7. In the menu, select Advanced Multiple ROM Menu.
Page 202 Chapter 5: BIOS Updating Procedures 11. When you get the green window, this indicates a successful update. 12. Remove the CD. 13. Press any key to reboot. 14. Enter Setup when the terminal reboots and load the Setup Defaults (Exit Menu). 15.
Page 203: Chapter 6: Ncr 7401/7890 Scanner Differences
Publishing (IPP) web site at http://www.info.ncr.com/. Starting the 7401 Scanner Motor and Laser The NCR 7890 Scanner has a built-in detector that senses when an object is in front of the unit. When an object is detected, it turns the laser and motor on so it can scan.
Page 204 The motion events are documented in the NCR OPOS Online Help file that comes with the NCR OPOS software; the help file is also available on the IPP web site (search for a Title containing OPOS). Use of the motion detector without using the NCR OPOS drivers is not recommended and is currently not documented.
Page 205: Programming The 7401 Scanner
Chapter 6: NCR 7401/7890 Scanner Differences If the application is not using NCR OPOS, it must prepare the scanner to read using the Enable Scanner command and the Start Scanner command sequences. These commands are the same as the 7890 commands and are documented in the NCR 7890 Presentation Scanner User's Guide.
Page 206 Chapter 6: NCR 7401/7890 Scanner Differences 7401 Scanner Default Settings The 7401 Scanner is set up in manufacturing using an additional string of commands to change some of the default settings that are provided with the 7890 scanner. Refer to the 7890 documents for the complete list of defaults.
Page 207: Appendix A: Cables
Cables Appendix A: 7401 Cables Corporate ID Part Number Description 1416-C266-0040 497-0407943 9 pin female to 9 pin female RS-232 1416-C337-0010 497-0407427 RS-232 interface, integrated 1416-C337-0040 497-0407429 RS-232 interface, remote 1416-C359-0007 497-0408349 9 pin female to 9 pin female RS-232 (27") 1416-C408-0030 230-0113955 Power, SEV...
Page 208 Appendix A: Cables Corporate ID Part Number Description 1416-C464-0006 497-0413011 CD-ROM 1416-C472-0006 497-0411000 Parallel interface...
Page 209: Appendix B: Feature Kits
Feature Kits Appendix B: 7401 Kits Kit Number Part Number Description 2336-K033-V001 497-0417357 Modem - PCMCIA 56 kB 2337-K010-V001 497-0417702 Bravo 4-label printer (US cord, without label peeler) 2337-K011-V001 497-0417703 Bravo 4-label printer (US cord, with label peeler) 2337-K012-V001 497-0417705 Bravo 4-label printer (EC cord, without label peeler) 2337-K013-V001 497-0417708...
Page 210 Appendix B: Feature Kits Kit Number Part Number Description 7401-K030-V001 497-0412201 POS connector board 7401-K031-V001 497-0414185 Adapter board kit 7401-K051-V001 497-0413160 Large capacity hard drive 7401-K904-V001 497-0417770 Second hard drive for units without PCMCIA 7401-K060-V001 497-0412202 Dual PCMCIA port 7401-K070-V001 497-0416029 Dual RS-232 (Pentium III only) 7401-K071-V001 497-0416030 S-Video port...
Page 211 Appendix B: Feature Kits Kit Number Part Number Description 7401-K536-V001 497-0420974 Fixed-angle mount tilt bracket 7401-K540-V001 497-0414186 Wall mount bracket with keyboard shelf 7401-K541-V001 497-0414187 Pole mount bracket with keyboard shelf 7401-K542-V001 497-0414279 Tilt mount bracket for keyboard shelf 7401-K543-V001 497-0414686 Wall mount bracket with keyboard shelf (wide) 7401-K580-V010 497-0420105...
Page 212 Appendix B: Feature Kits Kit Number Part Number Description 2330-K350-V001 497-0412349 Range extender antenna 2336-K001-V001 497-0411988 Ethernet to RS-232 port server 2336-K007-V001 497-0413163 External CD-ROM 2336-K008-V001 497-0413014 USB to RS-232 port server 2336-K012-V001 497-0413710 USB to RS-232 2 port server 2336-K016-V001 230-0145388 Hand-held scanner (12 V power) 2336-K019-V001 497-0417069...
Page 213 Appendix B: Feature Kits Kit Number Part Number Description 7156-K280-V001 497-0408653 Slip table 7158-K301-V001 497-0411975 Power supply (55 W) 7453-K002-V001 497-0407633 Modular cash drawer- 2260 7453-K007-V001 497-0414767 Till with lid and lock 7452-K183-V001 497-0415241 32 MB flash disk 7454-K042-V001 497-0417068 64 MB flash disk...
Page 214: Pcmcia Modem 2336-K033
Dual PCMCIA Port (7401-K060). Installing the PCMCIA Modem 1. Remove the Back Panel from the Core Module as described in the 7401 Web Kiosk Hardware Service Guide. 2. Remove the Antenna Cover (2 screws). Wireless Antenna Cover...
Page 215 Appendix B: Feature Kits 3. Insert the PCMCIA Modem into one of the PCMCIA slots. Wireless Antenna Cover PCMCIA Modem Cable PCMCIA Modem Route the cable between the cabinet and sheet metal. 16873 4. Connect the Modem Cable to the PCMCIA Modem. 5.
Page 216: Setting Up The Pcmcia Modem
Appendix B: Feature Kits Setting Up the PCMCIA Modem For 7401s with the Pentium III/Celeron running Windows NT, the following two options show how the system can be configured and what peripherals can be attached. Set-Up Option 1 Set the modem is to use IRQ5 and I/O Address 3E8. This option gives the user access to COM1 and COM2 (for use of scanner and printer), MSR, Disk-On-Chip, and Parallel Port.
Page 217: Set-Up Option 2
Appendix B: Feature Kits Set-Up Option 2 Set the modem to use IRQ5 and I/O Address 3E8. This option gives the user access to both COM ports, Onboard LAN boot, and the parallel port. However, the MSR and Disk-On-Chip must be disabled. Bios Option Setting Default (Y / N)
Page 218: External Cd-Rom Drive 2336-K007
B-10 Appendix B: Feature Kits External CD-ROM Drive 2336-K007 This kit provides an external CD-ROM drive that can be used for OS Crisis Recovery and BIOS Update. It uses an industry standard parallel interface and functions similar to a regular CD-ROM. Hardware Installation 1.
Page 219: Using The Cd-Rom For Os Recovery And Bios Update
Appendix B: Feature Kits B-11 Set Parallel Port to Bi-directional Mode It is recommended that you configure the terminal parallel port to Bi- directional Mode. This will ensure error-free data transfer. This is the default BIOS setting and may not be necessary to set. 1RWH 1.
Page 220: Installing The Cd-Rom Drivers For Windows Operation
B-12 Appendix B: Feature Kits Installing the CD-ROM Drivers for Windows Operation If you want to use the CD-ROM drive with Windows you must install the drivers manually. The drivers are located on the terminal hard disk. 1. Select Start→Run. Then type in the path to the BACKPACK setup program.
Page 221 Appendix B: Feature Kits B-13 3. Select Install or Update BACKPACK Driver. 4. Select to restart the computer. Finish...
Page 222: Usb Rs-232 Port Server (4 Port) 2336-K008
B-14 Appendix B: Feature Kits USB RS-232 Port Server (4 Port) 2336-K008 This device provides four additional RS-232 ports via the terminal USB port. 16943 7454/7401 USB Port RS-232 Ports 16944...
Page 223: Installation Procedures
Appendix B: Feature Kits B-15 Installation Procedures Connect the cable that is supplied with the kit to the terminal USB connector. Refer to the 7401 Web Kiosk Software User's Guide for procedures on how to install the drivers. USB Connector...
Page 224 B-16 Appendix B: Feature Kits 2. Insert the Edgeport Driver disk into drive A. 3. Click on to initiate a floppy drive search for the updated Next driver device. 4. Click on Finish to continue with the installation. 5. Click at the Insert Disk screen.
Page 225: Dual Rs-232 Port 7401-K070
Appendix B: Feature Kits B-17 Dual RS-232 Port 7401-K070 The Pentium III/Celeron Motherboard has two RS-232 ports (9-pin D- shell connectors, Com 1 and 2) directly on the board. The Dual RS-232 Port Kit is used to make two additional ports (Com 3 and 4) available. Ports 1 and 3 on the board can be supplied with +12 V DC on Pin 9 when properly set up in the BIOS.
Page 226 B-18 Appendix B: Feature Kits Installation Procedures The Dual RS-232 Port kit contains an Interface Cable, a Dual RS-232 Cable and two screws. The following illustration shows the Connector Row Bracket with the the Interface Cable Connector (Com 3 and 4) installed.
Page 227 Appendix B: Feature Kits B-19 2. Plug the Interface Cable into connectors J23 and J24 on the Motherboard. Install in Connector Row Bracket Connect to J24 Connect to J23 19104 3. Use the screws provided to install the connector on the Connector Row Bracket.
Page 228: Installation Procedures
B-20 Appendix B: Feature Kits Flash Disk 7454-K040 (8 MB) 7454-F041 (32 MB) The Flash Disk (Disk-on-Chip) is a solid state device that provides additional storage. It uses an industry standard IDE interface and functions similar to a regular hard disk. The device is located on the Processor Board.
Page 229: Set The Bios Parameter
Appendix B: Feature Kits B-21 Set the BIOS Parameter 1. Power up the terminal. 2. Enter the PhoenixBIOS Setup Utility (refer to the Setup chapter). 3. Select the Advanced menu. 4. Select I/O Device Configuration. 5. Verify that Disk-On-Chip Address: is set to CE00-CFFF. Install the Driver 1.
Page 230: Dual Pcmcia Port 7401-K060
B-22 Appendix B: Feature Kits Dual PCMCIA Port 7401-K060 The Dual PCMCIA Port kit provides support for two PCMCIA devices on the terminal. Each PCMCIA device is a separate kit. 1RWH Installing the Dual PCMCIA Port 1. Remove the Back Panel from the Core Module. 2.
Page 231 Appendix B: Feature Kits B-23 4. Install the PCMCIA Assembly. PCMCIA Bracket PCMCIA Assembly PCMCIA Connector 16871 a) Connect the PCMCIA Assembly card to the Processor Board. b) Secure the assembly with the hex screw. c) Install the PCMCIA Bracket. The bracket fits under the sheet metal extension and is secured with screws (2).
Page 232 B-24 Appendix B: Feature Kits 5. Install the Antenna Cover and secure it with screws (2). Wireless Antenna Cover 16874...
Page 233: Wall-Mount Bracket With Keyboard Shelf 7401-K540
Appendix B: Feature Kits B-25 Wall-Mount Bracket with Keyboard Shelf 7401-K540 17012 K540 does not include a keyboard. To order a keyboard use part 1RWH number 7102-0911-0000.
Page 234: Keyboard Installation
B-26 Appendix B: Feature Kits Keyboard Installation 1. Remove the (4) 8-32 screws that secure the bottom plate to the Keyboard Shelf. 4 Screws 17364 2. Remove the shelf top from the slide. 17365 3. Insert the Keyboard into the mounting slot.
Page 235 Appendix B: Feature Kits B-27 17366 4. Using a Phillips Head screwdriver, install the two locking brackets. Locking Bracket 17367...
Page 236 B-28 Appendix B: Feature Kits 5. Route the keyboard cable through the shelf top. 17373 6. Re-install the shelf top in the slide. 17372...
Page 237 Appendix B: Feature Kits B-29 7. Route the keyboard cable through the Keyboard Shelf. Install Strain Relief Bushings and Cable Tie as illustrated. Strain Relief Cable Tie 17368...
Page 238 B-30 Appendix B: Feature Kits 8. Route the cable as shown. Secure it with the Cable Tie Mount. Use alcohol to clean the area before mounting the Cable Tie 1RWH Mount. Strain Relief 17369...
Page 239: Mounting The Shelf Bracket To A Wall
Appendix B: Feature Kits B-31 Mounting the Shelf Bracket to a Wall Secure the Wall Bracket to the wall with lag screws into the studs, or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48") from the floor. Lag Screws (6) Wall Bracket 1.2 m (48 in)
Page 240: Installing The Terminal To The Shelf Bracket
B-32 Appendix B: Feature Kits Installing the Terminal to the Shelf Bracket 1. Install the terminal to the Wall Bracket. The back of the Fixed- Angle Mount has slots that mate to locking tabs on the Keyboard Shelf Mounting Plate. 2.
Page 241: Wall-Mount Bracket With Wide Keyboard Shelf 7401-K543
Appendix B: Feature Kits B-33 Wall-Mount Bracket with Wide Keyboard Shelf 7401-K543 18501 K543 does not include a Wide Keyboard with Trackball. To 1RWH order a Wide Keyboard with Trackball, use part number 2336-K020. The Wide Keyboard with Trackball requires the use of a Serial Converter.
Page 242: Keyboard Installation
B-34 Appendix B: Feature Kits Keyboard Installation 1. At the rear of the Mounting Bracket, release the Cable Chain from the Cable Chain Bracket by pushing down and out on the last link in the Cable Chain. Cable Chain Bracket Push Down Pull Out Cable Chain...
Page 243 Appendix B: Feature Kits B-35 2. Remove the screws that secure the Keyboard Shelf to the Bottom Plate. 4 Screws 17364 3. Remove the Keyboard Shelf from the Bottom Plate. 17365...
Page 244 B-36 Appendix B: Feature Kits 4. On the bottom of the Keyboard Shelf, release the Cable Chain from the Cable Chain Bracket by lifting up and out on the last link in the Cable Chain. 2. Pull Out 1. Pull Up Cable Chain Cable Chain Bracket 18523...
Page 245 Appendix B: Feature Kits B-37 5. Insert the Keyboard into the Keyboard Shelf. 18524 6. Using a nut driver, install the two Keyboard Locking Brackets. Locking Bracket 18525...
Page 246 B-38 Appendix B: Feature Kits 7. Route the Keyboard Cable through the channel in the Keyboard Shelf and then install a Strain Relief Bushing. Strain Relief Bushing 18526...
Page 247 Appendix B: Feature Kits B-39 8. Route the Keyboard Cable through the Cable Chain Bracket and then, with the split side of the Cable Chain in the same plane as the Cable Chain Bracket Screws, snap the Cable Chain onto the Cable Chain Bracket.
Page 248 B-40 Appendix B: Feature Kits 9. Uncoil the Keyboard Cable as much as necessary and push it through the split side of the Cable Chain. Push Cable Into Chain 18528...
Page 249 Appendix B: Feature Kits B-41 10. Slide the Keyboard Shelf onto the Bottom Plate and install the four screws. 17372...
Page 250 B-42 Appendix B: Feature Kits 11. Route the Keyboard Cable through the Mounting Bracket and then snap the Cable Chain onto the Cable Chain Bracket. Cable Chain Bracket Cable Chain 18529...
Page 251 Appendix B: Feature Kits B-43 12. Install a Strain Relief Bushing through the Mounting Bracket. Strain Relief Bushing 18530...
Page 252: Installing The Mounting Bracket
B-44 Appendix B: Feature Kits Installing the Mounting Bracket Secure the Mounting Bracket to a wall with lag screws or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48") from the floor. Lag Screws (6) Wall Bracket 1.2 m (48 in) Recommended...
Page 253: Installing The Fixed-Angle Mount
Appendix B: Feature Kits B-45 Installing the Fixed-Angle Mount 1. Mate the slots in the back of the Fixed-Angle Mount onto the locking tabs on the Mounting Bracket. 2. Secure the Fixed-Angle Mount with the two supplied screws. 18531...
Page 254: Completing The Installation
B-46 Appendix B: Feature Kits Completing the Installation K543 does not include a Wide Keyboard with Trackball. To order a Wide Keyboard with Trackball, use part number 2336-K020. The Wide Keyboard with Trackball requires the use of a Serial Converter. To order a Serial Converter use part number 2336 -K021.
Page 255: Pole-Mount Bracket With Keyboard Shelf 7401-K541
Appendix B: Feature Kits B-47 Pole-Mount Bracket with Keyboard Shelf 7401-K541 The 7401-K540 and 7401-K541 kits are identical, except that K541 contains mounting straps for mounting the unit to a pole. K541 does not include a keyboard. To order a keyboard use part 1RWH number 7102-0911-0000.
Page 256: Keyboard Installation
B-48 Appendix B: Feature Kits Keyboard Installation The keyboard is mounted exactly as the 7401-K540 kit. Refer to the Keyboard Installation in the Wall Mount Bracket with Keyboard Shelf, 7401-K540 section. Mounting the Shelf Bracket to a Pole 1. Cut the metal strap to two equal lengths (pole circumference plus 2 inches).
Page 257 Appendix B: Feature Kits B-49 3. Insert the clamp into the slot on the Wall Bracket as shown below. Please notice the bracket orientation. Locking Tabs (facing away from pole and pointing up) Wall Bracket Insert Clamp into slot Route clamp (opening that is nearest pole) 17354...
Page 258 B-50 Appendix B: Feature Kits 4. Insert the metal strap through the opening on the opposite side of the Wall Bracket. Route the strap through the slot. 17355...
Page 259 Appendix B: Feature Kits B-51 5. Wrap the metal strap around the pole and loop it through the other end of the clamp. 17356...
Page 260 B-52 Appendix B: Feature Kits 6. Snug the clamp and then crimp the metal strap with a pair of pliers. 17357...
Page 261 Appendix B: Feature Kits B-53 7. Using a 5/16-nut driver, tighten the clamp. Do not over tighten the clamps. &DXWLRQ 17358 8. Repeat the previous steps for the second clamp.
Page 262 B-54 Appendix B: Feature Kits 9. Install the terminal to the Mounting Plate. The Fixed-Angle Mount has slots that mate to locking tabs on the Mounting Plate. 10. Secure the terminal with the two supplied screws. 17353...
Page 263 Appendix B: Feature Kits B-55 11. Route the cables in the Wall Bracket as shown below. 17359...
Page 264: Tilt-Mount Bracket For Keyboard Shelf 7401-K542
B-56 Appendix B: Feature Kits Tilt-Mount Bracket for Keyboard Shelf 7401-K542 The Tilt Mount Bracket Adapter is used to mount a terminal that is configured with a tilt mount to a Keyboard Shelf. This kit only includes the bracket. You also need either 7401-K540 or 7401-K541, depending on whether you are mounting to a pole or to a wall.
Page 265: Keyboard Installation
Appendix B: Feature Kits B-57 Installing the Bracket to the Terminal Mount the Wall Mount Adapter Plate to the tilt mount as illustrated below, using the (4) 8-32 plate screws. Wall Mount Adapter Plate (4) Plate Screws 17361 Keyboard Installation The keyboard is mounted exactly as the 7401-K540.
Page 266: Mounting The Terminal
B-58 Appendix B: Feature Kits Mounting the Terminal 1. Align the mounting tabs and lower Tilt Mount Bracket on to the Keyboard Shelf. 17362...
Page 267: Fixed-Angle Mount Tilt Bracket 7401-K536
Appendix B: Feature Kits B-59 Fixed-Angle Mount Tilt Bracket 7401-K536 A 7401 Fixed-Angle Mount (with or without a scanner) can tilt when installed on Fixed-Angle Mount Tilt Bracket K536. After installing a 7401 Fixed-Angle Mount on Fixed-Angle Mount Tilt Bracket K536, this assembly is then mounted on Swivel Mount Bracket K534 or Countertop Swivel Mount Bracket K535.
Page 268 B-60 Appendix B: Feature Kits 2. Make sure that all cables are exiting out the back of the Fixed-Angle Mount. 3. Guide all cables exiting out the back of the Fixed-Angle Mount through the hole in the back if the Fixed-Angle Mount Tilt Bracket. Guide Cables Through Hole 19066...
Page 269 Appendix B: Feature Kits B-61 4. With the 7401's LCD face-down on a flat surface, slide the Fixed- Angle Mount Tilt Bracket onto the Fixed-Angle Mount. 19067...
Page 270 B-62 Appendix B: Feature Kits 5. Install the Screws through the Fixed-Angle Mount Tilt Bracket and into the Fixed-Angle Mount. Install Screws 19068 6. Guide the cables through the hole in the bottom of the Fixed-Angle Mount Tilt Bracket. This completes the installation. Do not install the Rear Cover on the back of the Fixed-Angle Mount Tilt Bracket at this time.
Page 271: Countertop Swivel Mount Bracket 7401-K535
Appendix B: Feature Kits B-63 Countertop Swivel Mount Bracket 7401-K535 The Countertop Swivel Mount Bracket K535 allows an installed device to rotate up to 250 degrees. The following devices can be installed on the Countertop Swivel Mount Bracket: • 7401 Fixed-Angle Mount without a scanner •...
Page 272: Adjusting The Amount Of Swivel
B-64 Appendix B: Feature Kits • Is installed without the Base Plate when the Swivel Base is secured to the countertop and the cables drop through a hole drilled in the countertop • Provides cable exit points on each of it's three flat sides The following illustration shows the major components of the Countertop Swivel Mount Bracket.
Page 273 Appendix B: Feature Kits B-65 1. Remove the two screws from the Swivel Base. 2. Slightly raise the Swivel Base off the Base Plate (not visible in illustration below), slide the Swivel Base in the direction shown and lift it off the Base Plate. Screws Mounting Lever Swivel Base...
Page 274: Installing The Countertop Swivel Mount
B-66 Appendix B: Feature Kits Installing the Countertop Swivel Mount Bracket This section describes how to install a 7401 Fixed-Angle Mount already installed on a Fixed-Angle Mount Tilt Bracket (refer to the section, Fixed-Angle Mount Tilt Bracket) on a Countertop Swivel Mount Bracket. 1.
Page 275 Appendix B: Feature Kits B-67 5. With the 7401's LCD face-down on a flat surface, guide the cables through the hole in the Countertop Swivel Mount Bracket's Mounting Plate. 19068 6. Slide the Countertop Swivel Mount Bracket onto the Fixed-Angle Mount Tilt Bracket.
Page 276: Bracket
B-68 Appendix B: Feature Kits 7. Screw the Fixed-Angle Mount Tilt Bracket to the Countertop Swivel Mount Bracket. Screws Screws Screws Rear Cover 19070 8. Using the four screws provided with the Fixed-Angle Mount Tilt Bracket, screw the Rear Cover onto the Fixed-Angle Mount Tilt Bracket.
Page 277 Appendix B: Feature Kits B-69 Completing the Installation If the Countertop Swivel Mount Bracket will not be secured to the countertop, the Base Plate must be installed. Guide the cables through the desired cable channel on edge of the Base Plate, position the Base Plate onto the Swivel Base and secure it using the two Screws removed during disassembly.
Page 278: Swivel Mount Bracket 7401-K534
B-70 Appendix B: Feature Kits Swivel Mount Bracket 7401-K534 When installed on a checkstand, Swivel Mount Bracket K534 allows the device installed on the swivel to rotate up to 340 degrees. The sections that follow describe how to install the: •...
Page 279: Installing The Swivel Mount Bracket
Appendix B: Feature Kits B-71 Installing the Swivel Mount Bracket 1. In the desired location, drill an 88.9 mm (3.5") hole in the top of the checkstand for the Swivel Mount Bracket. 88.9 mm (3.5 in.) 7 mm (.277 in.) 18465 2.
Page 280 B-72 Appendix B: Feature Kits 3. As shown in the following illustration, the maximum rotation is 340 degrees. Making sure that the 7401 will rotate to the desired positions, mark the checkstand through the four screw holes in the flange. As noted, maximum rotation is 340 degrees.
Page 281 Appendix B: Feature Kits B-73 6. Use the Retaining Ring and the four Mounting Screws to secure the Swivel Mount Bracket to the checkstand. Checkstand Retaining Ring Mounting Screws (4) 18498...
Page 282: Installing A Fixed-Angle Mount On The Swivel Mount Bracket
B-74 Appendix B: Feature Kits Installing a Fixed-Angle Mount on the Swivel Mount Bracket Remove Core Module from Fixed-Angle Mount 1. Remove the screws (2) that secure the Core Module to the Fixed- Angle Mount. Core Module Fixed-Angle Mount Remove Screws 17119 (One on each side)
Page 283 Appendix B: Feature Kits B-75 2. Open the unit by lifting the bottom of the Core Module and resting it on the Core Module Support. Metal Locking Tabs 17746 3. Disconnect the AC Power Cable from the 7401 Power Supply (located in the Fixed-Angle Mount).
Page 284 B-76 Appendix B: Feature Kits 6. Remove the Core Module. 17345 7. Remove the Swivel Mount Bracket and drill four 7 mm (.277") holes in the marked locations. 8. Place the Swivel Mount Bracket into the hole in the checkstand.
Page 285 Appendix B: Feature Kits B-77 Install Fixed-Angle Mount 1. Align the slots in the bottom of the Fixed-Angle Mount with the Locking Tabs on the Swivel Mount Bracket. Lock the Fixed-Angle Mount in place by sliding it toward the rear of the Swivel Mount Bracket.
Page 286 B-78 Appendix B: Feature Kits 2. Use the two Securing Screws to secure the Fixed-Angle Mount to the Swivel Mount Bracket. Install Cover 1. Insert the two tabs on the Cover into the two lower slots on the back of the Fixed-Angle Mount. Cover 17744 2.
Page 287: Installing A Fixed-Angle Mount Tilt Bracket
Appendix B: Feature Kits B-79 Installing a Fixed-Angle Mount Tilt Bracket After installing Swivel Mount Bracket K534 in the checkstand, and after installing a 7401 Fixed-Angle Mount (with or without a scanner) on Fixed-Angle Mount Tilt Bracket K536 (refer to the section, Fixed- Angle Mount Tilt Bracket), this assembly can be installed on the Swivel Mount Bracket.
Page 288 B-80 Appendix B: Feature Kits 4. Screw the Fixed-Angle Mount Tilt Bracket to the Swivel Mount Bracket. 5. Using the four screws provided with the Fixed-Angle Mount Tilt Bracket, screw the Rear Cover onto the Fixed-Angle Mount Tilt Bracket. 6. Complete the installation by connecting the cables.
Page 289: Fixed-Angle Mount To Tilt Mount Conversion 7401-K501
Appendix B: Feature Kits B-81 Fixed-Angle Mount to Tilt Mount Conversion 7401-K501 The sections that follow describe how to use kit K501 to convert a 7401 Fixed-Angle Mount to a 7401 Tilt Mount. The integrated scanner cannot be used with a 7401 Tilt Mount. 1RWH Fixed-Angle Mount Tilt Mount...
Page 290: Removing The Core Module (F503
B-82 Appendix B: Feature Kits Removing the Core Module (F503) 1. Remove the screws that secure the Core Module to the Fixed-Angle Mount. Core Module Remove Screws (one on each side) Fixed-Angle Mount 16396...
Page 291 Appendix B: Feature Kits B-83 2. Remove the Core Module from the Fixed-Angle Mount. 16397 3. Note where the cables are connected and then disconnect them from the Core Module. Prevent damage to the Power Connector by pressing the &DXWLRQ latching tab in the bottom center of the connector when removing it from the Processor Board.
Page 292: Removing The Core Module (F504
B-84 Appendix B: Feature Kits Removing the Core Module (F504) 1. Remove the screws that secure the Core Module to the Fixed-Angle Mount. Core Module Fixed Angle Mount Remove Screws 17339 (One on each side)
Page 293 Appendix B: Feature Kits B-85 2. Raise the bottom of the Core Module, pull out the Core Module Support and rest the Core Module on the Core Module Support. A Core Module on a Fixed-Angle Mount that is mounted &DXWLRQ to a wall or pole may not be able to open enough to engage the Core Module Support due to the PCMCIA cover on the top of the Core Module.
Page 294 B-86 Appendix B: Feature Kits 5. Push in the Core Module Support and lower the Core Module. 6. Remove the Core Module. 17345...
Page 295: Swapping The Hinge Pivot Assembly
Appendix B: Feature Kits B-87 Swapping the Hinge Pivot Assembly 1. Place the Core Module face down on a flat surface that is clear of anything that may scratch the LCD. 2. Remove the two screws that secure the Hinge and remove the Hinge.
Page 296: Removing The Power Supply From The Fixed-Angle Mount
B-88 Appendix B: Feature Kits Removing the Power Supply from the Fixed-Angle Mount 1. Remove the two screws that secure the Power Supply to the Fixed- Angle Mount. Power Supply Screws (2) 16434 2. Remove the Power Supply.
Page 297: Installing The Power Supply In The Tilt Mount
Appendix B: Feature Kits B-89 Installing the Power Supply in the Tilt Mount 1. Place the adjustable plastic strap through the loop in the Base. Adjustable Plastic Strap 19184 2. Slide the tabs on the Power Supply into the slots in the Base. 15977 3.
Page 298 B-90 Appendix B: Feature Kits 5. Install the Power Supply Cover and then use the two Thumb Screws to secure the Power Supply Cover. Thumb Screws 19102...
Page 299: Attaching The Tilt Base To The Core Module
Appendix B: Feature Kits B-91 Attaching the Tilt Base to the Core Module 1. Place the Core Module face down on a flat surface that is clear of anything that may scratch the LCD. 2. With the Tilt Base resting on a flat surface, adjust the Mounting Arms on so that they are perpendicular to the flat surface.
Page 300: Connecting The Cables
B-92 Appendix B: Feature Kits Connecting the Cables 1. Make the cable connectors accessible by tilting the LCD backwards. If necessary, unlock the Tilt Mount by turning the right hand 1RWH Locking Cap to the rear as shown on the label. Cable Cover Thumb Screw Locking Cap...
Page 301: Self-Service Printer 7401-K580 And 7401-K590
Appendix B: Feature Kits B-93 Self-Service Printer 7401-K580 and 7401-K590 Mounting the Printers The K580 and K590 Self-Service Printers can be mounted without a terminal on a wall or on a pole shown in the following illustration. The sections that follow describe how to perform these installations. 17728 Wall Mount Pole Mount...
Page 302: Wall Mount (Printer Only
B-94 Appendix B: Feature Kits 17729 Wall Mount Pole Mount...
Page 303 Appendix B: Feature Kits B-95 Wall Mount (Printer only) K523 is used to attach the K580 and K590 Self-Service Printers to a vertical surface. 1. Secure the Wall Bracket to the wall with lag screws into the studs, or with hardware of similar strength. Lag Screws (4) Wall Bracket 17730...
Page 304 B-96 Appendix B: Feature Kits 2. Install the slots on back of the printer onto the locking tabs of the Wall Bracket. Mounting Screw (on both sides) 17727...
Page 305 Appendix B: Feature Kits B-97 Pole Mount (Printer only) K524 is used to attach the K580 and K590 Self-Service Printers to a rectangular or cylindrical pole (same as K523 but includes strap kit). Mounting Screw (on both sides) 17731 1. Cut two metal straps to length (pole circumference plus 2 inches). 2.
Page 306 B-98 Appendix B: Feature Kits 3. Insert the end of the clamp into the slot on the Wall Bracket as shown below. Notice the bracket orientation. Locking Tabs (facing away from pole and pointing up) Wall Bracket Insert Clamp into slot Route clamp over wall mount 17677...
Page 307 Appendix B: Feature Kits B-99 4. Insert the metal strap through the opening on the opposite side of the Wall Bracket. Route the strap through the slot. 16689...
Page 308 B-100 Appendix B: Feature Kits 5. Wrap the metal strap around the pole and loop it through the other end of the clamp. 16692 6. Snug the clamp and then crimp the metal strap with a pair of pliers. 16693...
Page 309 Appendix B: Feature Kits B-101 7. Using a 5/16-nut driver, tighten the clamp. Do not over tighten the clamps. &DXWLRQ 16690 8. Repeat the previous steps for the second clamp.
Page 310 B-102 Appendix B: Feature Kits 9. Install the slots on back of the printer onto the locking tabs of the Wall Bracket. Mounting Screw (on both sides) 17731...
Page 311 Appendix B: Feature Kits B-103 10. Route the cables in the Wall Bracket as shown below. Mounting Screw (on both sides) 17734...
Page 312: Wall Mount (Printer And Terminal
B-104 Appendix B: Feature Kits Wall Mount (Printer and Terminal) Wall Bracket K525 is used to attach the K580 and K590 Self-Service Printers and a terminal to a wall. 1. Secure the Wall Bracket to the wall with lag screws into the studs, or with hardware of similar strength.
Page 313 Appendix B: Feature Kits B-105 2. Prepare the printer and terminal for installation as described in the next section, Preparing the Printer and Terminal. 3. Install the slots on back of the printer and terminal onto the locking tabs of the Wall Bracket. Mounting Screw (on both sides) 17726...
Page 314 B-106 Appendix B: Feature Kits Preparing the Printer and Terminal 1. Remove all packing material from the printer assembly. 2. Connect the printer serial cable to COM 2 of the terminal. 3. Remove the power supply from the 7401 scanner Fixed-Angle Mount.
Page 315 Appendix B: Feature Kits B-107 5. Connect the printer's right-angle AC power connector to the 7401 power supply. 6. Re-install the 7401 power supply. 7. Route the other leg of the AC Y-Cable through the back of the scanner bucket. 8.
Page 316: Pole Mount (Printer And Terminal
B-108 Appendix B: Feature Kits 10. Secure the unit with the screw. Pole Mount (Printer and Terminal) Wall Bracket K525, and Pole Adapter and Strap Kit K530 are used to attach the K580 and K590 Self-Service Printers to a rectangular or cylindrical pole.
Page 317 Appendix B: Feature Kits B-109 2. Cut two metal straps in K530 to length (pole circumference plus 2"). 3. Loop one end of the metal strap through the slot on the clamp. Loop strap through slot 16417...
Page 318 B-110 Appendix B: Feature Kits 4. Insert the end of the clamp into the slot on the Wall Bracket as shown below. The top strap should be approximately 40 inches from the floor. Notice the bracket orientation. Locking Tabs (facing away from pole and pointing up) Wall Bracket Route clamp...
Page 319 Appendix B: Feature Kits B-111 5. Insert the metal strap through the opening on the opposite side of the Wall Bracket. Route the strap through the slot. 17773...
Page 320 B-112 Appendix B: Feature Kits 6. Wrap the metal strap around the pole and loop it through the other end of the clamp. 17678...
Page 321 Appendix B: Feature Kits B-113 7. Snug the clamp and then crimp the metal strap with a pair of pliers. 17774 8. If necessary adjust the height of the adapter plate, then using a 5/16" nut driver, tighten the clamp.
Page 322 B-114 Appendix B: Feature Kits Do not over tighten the clamps. &DXWLRQ 17775 9. Repeat the previous steps for the second clamp.
Page 323 Appendix B: Feature Kits B-115 10. Prepare the printer and terminal for installation as described in the previous section, Preparing the Printer and Terminal. 11. Install the slots on back of the printer and terminal onto the locking tabs of the Wall Bracket. Mounting Screw (on both sides) 17733...
Page 324 B-116 Appendix B: Feature Kits 12. Route the cables through the back of the bracket as shown below. There is a knock out at the top of the bracket. Mounting Screw (on both sides) 17735...
Page 325: Loading Paper In The K580
Appendix B: Feature Kits B-117 Loading Paper in the K580 1. Insert the spindle into the paper roll and then slide the roll and spindle into the slots in the printer. The paper must unroll from the bottom of the roll. 1RWH 16963...
Page 326 B-118 Appendix B: Feature Kits 2. Insert the end of the paper into the Paper Guide. 16731...
Page 327 Appendix B: Feature Kits B-119 3. Push the paper up into the Paper Guide until the motorized feed mechanism activates. The printer automatically feeds the paper up through the paper guide and out the Presenter. 16964...
Page 328 B-120 Appendix B: Feature Kits 4. Remove the cut paper waste from the Presenter. 16965...
Page 329: Servicing The K580
Servicing the K580 Refer to the following documentation for information about configuring and servicing the printer: • NCR 7401-K580 Self-Service Printer Owner's Guide (B005-0000-1139) • NCR 7401-K580 Self-Service Printer Service Guide (B005-0000-1140) • NCR 7401-K580 Self-Service Printer Parts Identification Manual (B005-0000-1141)
Page 330: Loading Paper In The K590
B-122 Appendix B: Feature Kits Loading Paper in the K590 Adjusting the Paper Spindle The Paper Spindle can accommodate paper that is 80 mm, 82.5 mm, or 114 mm wide. The Paper Stopper on the Paper Spindle must be adjusted or removed depending on the width of the paper being used. The Paper Spindle has two latches that must be depressed to remove the Paper Stopper.
Page 331: Loading The Paper
Appendix B: Feature Kits B-123 Loading the Paper To load the paper, the printer must be powered ON. 1. With the Paper Spindle adjusted to the paper width and the paper unrolling from the top of the roll, slide the Paper Spindle into the paper roll.
Page 332 B-124 Appendix B: Feature Kits 3. Insert the end of the paper into the Paper Guide until the motorized feed mechanism activates. The printer automatically feeds the paper up through the paper guide and out the Presenter. For instructions on clearing a paper jam, refer to the next 1RWH section, Clearing a Paper Jam.
Page 333 Appendix B: Feature Kits B-125 4. Remove the receipt from the Presenter. 19049 5. Close the Printer Cabinet Door. The printer automatically prints, cuts and presents a receipt with a smiley face.
Page 334 B-126 Appendix B: Feature Kits 19050...
Page 335: Clearing A Paper Jam
Appendix B: Feature Kits B-127 Clearing a Paper Jam The following instructions describe how to clear a paper jam. 1. Raise the lever on the right of the Printer (1) and then pull open the Printer Cover (2). When closing the Printer Cover, make sure that the Printer 1RWH Cover's left and right latches are fully latched.
Page 336 B-128 Appendix B: Feature Kits 2. Pull down on the Presenter Hold Shaft (3) and then pull down on the Printer Mechanism Shaft (4). 19052...
Page 337: Servicing The K590
Servicing the K590 Refer to the following documentation for information about configuring and servicing the printer: • NCR 7401-K590 Self-Service Printer Owner's Guide (B005-0000-1346) • NCR 7401-K590 Self-Service Printer Service Guide (B005-0000-1347) • NCR 7401-K590 Self-Service Printer Parts Identification Manual (B005-0000-1348)
Page 338: Floor Standing Pedestal 2336-K052 2336-K053
B-130 Appendix B: Feature Kits Floor Standing Pedestal 2336-K052 2336-K053 The new version Floor Standing Pedestal K052 provides the same functionality as the old versions K033 and K034, but allows for a quicker, easier installation. If a K580 or K590 Printer will not be installed, install Printer Spacer K053 in place of the printer.
Page 339: Installing The Printer Spacer
Appendix B: Feature Kits B-131 Installing the Printer Spacer 1. If it is not already installed, install the Front Cover. 2. Align the holes on the back of the Printer Spacer with the hooks on the Spine and then lower the Printer Spacer onto the Spine. Spine Printer Spacer Screw...
Page 340 B-132 Appendix B: Feature Kits 4. Route the cables out the back of the Fixed-Angle Mount and through the hole in the Base Plate. Cable Routing 19076...
Page 341 Appendix B: Feature Kits B-133 5. Slide the Fixed-Angle Mount onto the hooks on the Spine. 6-32x.25'' Screws 19140 6. From inside the Fixed-Angle Mount , use the 6-32 x .25" screws to screw the Fixed-Angle Mount to the Spine. 7.
Page 342: Installing The 7401-K580 Or K590 Self Service Printer
B-134 Appendix B: Feature Kits Installing the 7401-K580 or K590 Self Service Printer 1. If it is not already installed, install the Front Cover. 2. Align the holes on the back of the Printer with the hooks on the Spine and then lower the Printer onto the Spine. Spine Printer Screw...
Page 343 Appendix B: Feature Kits B-135 4. Route the cables through the bottom and back of the Fixed-Angle Mount as show in the following illustration. On the back of the Fixed-Angle Mount, remove the Cable 1RWH Entrance Knockout prior to running additional cables. Route additional Cable Entrance Cables Behind...
Page 344 B-136 Appendix B: Feature Kits 5. Slide the Fixed-Angle Mount onto the hooks on the Spine. 6. From inside the Fixed-Angle Mount , use the 6-32 x .25" screws to screw the Fixed-Angle Mount to the Spine. 7. Lower the 7401 onto the Fixed-Angle Mount. 8.
Page 345: Pedestal Kit With Wide Keyboard Shelf 2336-K037B-137
Appendix B: Feature Kits B-137 Pedestal Kit With Wide Keyboard Shelf 2336-K037 The Pedestal Kit With Wide Keyboard Shelf does not include a Wide Keyboard with Trackball. To order a Wide Keyboard with Trackball, use part number 2336-K020. The Wide Keyboard with Trackball requires the use of Serial Converter 2336-K021.
Page 346: Kit Contents
B-138 Appendix B: Feature Kits Integrated CD-ROM (Tilt Mount Model) 7401-K059 The integrated CD-ROM is intended for system backup, software upgrades, and maintenance by trained store personnel and customer service. It is not intended for use by the self-service customer. Kit Contents •...
Page 347 Appendix B: Feature Kits B-139 Installation Procedures Disconnect the AC power cord before disassembling the &DXWLRQ terminal. Use appropriate Electro Static Discharge procedures during this modification. 1. Unlock the display tilt mount by turning the right hand Locking Cap to the rear as labeled and tilt the display to access the cable connectors.
Page 348 B-140 Appendix B: Feature Kits 4. Tilt the assembly back to its upright position and then lay the terminal face down on a flat surface. 5. Remove the screws (4) that secure the Mount Assembly to the Core Module. Remove the mount assembly. 19185...
Page 349 Appendix B: Feature Kits B-141 6. Remove the Pivot Assembly Cover (2 screws). 7. Remove the Back Panel (3 screws). The cover plate is hinged on the right side viewing from the 1RWH back. Use care when removing not to bend the hinge. Back Panel Pivot Assembly Cover 19237...
Page 350 B-142 Appendix B: Feature Kits 9. Connect the ribbon cable to J22 on the Motherboard. The cable connector is located below the POS Connector 1RWH Board. You may want to first remove the board to make the connector more easily accessible. Ribbon Cable Connector 19234A...
Page 351 Appendix B: Feature Kits B-143 8. Route the Ribbon Cable through the cutout in the Back Panel before installing the Back Panel. Route Ribbon Cable through cutout in Back Panel. 18605 9. Install the new Back Panel (3 screws) and Pivot Assembly Cover (2 screws) to the Core Module.
Page 352 B-144 Appendix B: Feature Kits 10. Install the CD-ROM Bracket (3 screws). CD-ROM Bracket Screws 19232...
Page 353 Appendix B: Feature Kits B-145 11. Install the CD-ROM Drive. a) Slide the CD-ROM into the bracket. b) Secure it with two screws. c) Connect the Ribbon Cable 2 Screws Ribbon Cable CD-ROM Drive 19231a...
Page 354 B-146 Appendix B: Feature Kits 12. Install the CD-ROM Cover. a) Slide the CD-ROM over the CD-ROM until the two extensions enter the slots on the Pivot Assembly Cover. b) Tighten the CD-ROM Cover Screw. CD-ROM Cover Screw CD Cover 19230a...
Page 355: Installation Procedures
Appendix B: Feature Kits B-147 Serial Modem for 7194 Printer 7453-K641 With this kit the 7194 printer can be placed in a remote location, away from the terminal. The section provides details for installing this kit. RS-232 Extender Cable RS-232 Short Range Modem RS-232 Extender Cable 497-0411815 - 4 m 006-8602085...
Page 356: Usage Restrictions
5. Set the switches on both modems to DTE, Printer, and CTRL. Usage Restrictions • The short modems must be used with the appropriate NCR cables. − 7194 Printer (497-0411815) − 7454 Terminal (497-0411815) •...
Page 357: Lcd No-Cabinet Feature 7401-F752 And 7401-F753
Appendix B: Feature Kits B-149 12.1" LCD No-Cabinet Feature 7401-F752 and 7401-F753 The 12.1" LCD No-Cabinet Feature (F752 and F753 [AT&T]) is purchased by customers who design their own enclosures to meet their specific needs. This section provides information that must be considered when designing enclosures.
Page 358 EN60950, IEC950 or other applicable safety standard. NCR displays are not designed for horizontal or inverted &DXWLRQ use. NCR displays must be mounted no more than 40 forward or backward from horizontal. Failure to follow this guideline could result in overheating.
Page 359: Mounting Specification Illustrations
Front surface of display bezel must protrude through enclosure to provide secure and watertight fit. NCR enclosure fronts typically use a dimension of 302.26 mm (11.9 in.) +/-.254 mm (.01 in.) by 221.23 mm (8.71 in.) +/-.254 mm (.01 in.) with 218.44 mm...
Page 360: 15" Lcd No-Cabinet Feature 7401-F757
EN60950, IEC950 or other applicable safety standard. NCR displays are not designed for horizontal or inverted &DXWLRQ use. NCR displays must be mounted no more than 40 forward or backward from horizontal. Failure to follow this guideline could result in overheating.
Page 361: Mounting Specification Illustrations
Appendix B: Feature Kits B-153 Mounting Specification Illustrations The following illustration shows the minimum allowable dimensions for the display opening when the optional cosmetic bezel is used. GASKET MUST MEET INSIDE SURFACE OPTIONAL COSMETIC BEZEL OF CUSTOM DISPLAY OPENING. (OPTIONAL COSMETIC GASKET NOT USED IF OPTIONAL BEZEL IS NOT USED).
Page 362 B-154 Appendix B: Feature Kits The following illustration shows the maximum allowable dimensions for the display opening when the optional cosmetic bezel is not used. 312.5 mm Gasket must meet inside surface of custom 12.305 in. 13.7 mm application's display opening. This is to provide 0.540 in.
Page 363 Index-155 Index —7— —D— 7401, 2-48 Dual RS-232 Port, B-17 —A— —E— Advanced power management, 1-22 Ethernet 10/100Base-T, 1-11 Audio, 1-15 —F— Auto-Logon setting, 2-40 Features/kits 12.1, B-149 —B— 15, B-152 BIOS default CMOS values, 3-27 CD-ROM drive (2336-K007), B-10 BIOS Recovery Countertop swivel mount bracket using CD-ROM, 5-1...
Page 364 Index-156 Pedestal Kit w/Wide Keyboard (2336- Interrupts, 3-31, 3-32, 3-71, 3-73 K037), B-137 —L— Pole-Mount Bracket with Keyboard Shelf (7401-K541), B-47 LAN status LEDs, 1-32 Self-service printer (7401-K580), B-93 LCD adapter board, 1-23 Self-service printer (7401-K590), B-93 LCD backlight inverter module, 1-24 Serial modem (7453-K641), B-147 Serial Modem for 7194 Printer (7453- —M—...
Page 365 Index-157 Eentering with a keyboard, 3-2 —P— Entering without a keyboard, 3-1 PCI expansion header, 1-15 Exit menu options, 3-26, 3-63 PCMCIA port, B-22 Fixed disk, 3-24 Pentium III connectors, 1-36 I/O device configuration, 3-8, 3-12, 3- Plug and Play, 1-22 38, 3-47, 3-48, 3-50 POS connector board, 1-31 IDE drive/PCI bus monitoring, 3-24, 3-...
Page 366 Index-158 USB RS-232 port server, 1-34, 1-35, B-14 —W— Wireless LAN communications, 1-12 —V— Video subsystem, 1-11...
Page 367 Index-159...
Page 368 B005-0000-1254 September 2001 Printed on recycled paper...

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7401

NCR 7401 Web Kiosk User Manual

Chapter 1: Product Overview

Chapter 2: Hardware Installation

Chapter 3: Setup

Chapter 4: Operating System Recovery

Chapter 5: BIOS Updating Procedures

Chapter 6: NCR 7401/7890 Scanner Differences

Appendix A: Cables

Appendix B: Feature Kits

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Summary of Contents for NCR 7401 Web Kiosk