Solving Print Quality Problems - Ricoh SP 3300 Series User Manual

Condition Possible cause
Pages print, The toner
but are cartridge is
blank. defective or out of
toner.
The file may have
blank pages.
Some parts, such
as the controller
or the board, may
be defective.
The The setting in the
illustrations software
print application is
incorrectly in wrong.
Adobe
Illustrator.
The printer Incompatibility
does not between the PDF
print PDF file file and the
correctly. Acrobat products.
Some parts
of graphics,
text, or
illustrations
are missing.
Suggested solutions
Redistribute the toner
cartridge. See page 8.3.
If necessary, replace the toner
cartridge. See page 8.4.
Check the file to ensure that it
does not contain blank pages.
Contact a service
representative.
Select Download as Bitmap in
the Advanced Options window
of the graphic properties. Print
the document again.
Printing the PDF file as an
image may solve this problem.
Turn on Print As Image from
the Acrobat printing options.
Note : It will take longer to print
when you print a PDF file as an
image.

Solving print quality problems

Dirt inside of the printer or improper paper loading may reduce print
quality. See the table below to troubleshoot problems.
Condition
Light or faded If a vertical white streak or faded area appears
print on the page:
• The toner supply is low. You may be able to
• The paper may not meet paper specifications
• If the entire page is light, the print resolution
• A combination of faded or smeared defects
• The surface of LSU may be dirty. Clean the
Toner spots • The paper may not meet specifications (for
• The transfer roller or paper path may be dirty.
Dropouts If generally rounded, faded areas occur
randomly on the page:
• A single sheet of paper may be defective. Try
• The moisture content of the paper is uneven
• The paper lot is bad. The manufacturing
• The toner cartridge may be defective. See
• If these steps do not correct the problems,
9.7
<Troubleshooting>
Suggested solutions
temporarily extend the toner cartridge life. See
page 8.3. If this does not improve print quality,
install a new toner cartridge.
(for example, the paper is too moist or too
rough). See page 5.3.
setting is too light or toner save mode is on.
Adjust the print resolution and toner save
mode in the printer properties. See the
Software Section.
may indicate that the printer needs cleaning.
See page 8.1.
LSU. See page 8.2.
example, the paper is too moist or too rough).
See page 5.3.
See page 8.1.
reprinting the job.
or the paper has moist spots on its surface.
Try a different brand of paper. See page 5.3.
processes can cause some areas to reject
toner. Try a different kind or brand of paper.
"Vertical repetitive defects" on the next
column.
contact a service representative.