Before You Begin - Swann Advanced series Easy Setup Manual

Before you begin

FCC Verifi cation
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit diff erent from that to which the receiver is
• Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. These devices may not cause harmful interference, and
2. These devices must accept any interference received, including interference that may cause
undesired operation.
IMPORTANT NOTE:
All jurisdictions have specifi c laws and regulations relating to the use of cameras. Before using any
camera for any purpose, it is the buyer's responsibility to be aware of all applicable laws and regulations
that prohibit or limit the use of cameras and to comply with the applicable laws and regulations.
FCC Regulation (for USA): Prohibition against eavesdropping
Except for the operations of law enforcement offi cers conducted under lawful authority, no person shall
use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose
of overhearing or recording the private conversations of others unless such use is authorized by all of the
parties engaging in the conversation.
Modifi cations not approved by the party responsible for compliance could void user's authority to
operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS
• Make sure product is fi xed correctly and stable if fastened in place
• Do not operate if wires and terminals are exposed
• Do not cover vents on the side or back of the DVR and allow adequate space for ventilation
DEFAULT PASSWORD INFORMATION
To ensure your privacy, this DVR supports password protection.
• The default, all-access username is "admin". If the DVR asks you to log in before you've set a
password, enter admin as your username and leave the password blank. This will give you access to
all areas of the DVR.
• There is no "default" password - until you set a password and enable password protection, the DVR
will not ask you for one.
• To ensure your ongoing privacy, we strongly recommend setting a password as soon as possible.
Choose something that you'll remember, but that others would be unlikely to guess.
• If you do manage to lock yourself out of the DVR, you'll need to contact us at the Swann Technical
Support Telephone Helpdesk - the number is on the back cover.
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connected
WARNING
Troubleshooting
Problem: I'm not seeing a mouse cursor, and I can't open any menus!
Solution: The Output Device probably needs to be changed. Press the "0" (zero) key on the
remote control to swap primary output between the composite and VGA/HDMI outputs.
"Video / Audio Setup Menu" on page 57 for more information.
See
Problem: I'm not getting a picture on my TV or monitor!
Solution: There are a couple of things that could be going on. Here are a couple of
theories:
• If you've connected the DVR to a TV via the VIDEO OUT port, ensure that the
composite video cable (BNC to RCA) connects the MAIN VIDEO OUT on the DVR to a
VIDEO IN on your television. Check that the TV is set to the right channel (AV, Channel
0, Video, Composite). Try using a diff erent video input on the television. Try using a
diff erent cable. If all else fails, it's time for a diff erent TV!
• If you're using the VGA output, ensure that the monitor you're using is capable of
displaying the resolution the DVR is set to output.
• If you've got an HDMI monitor connected, ensure that the VGA/HDMI Resolution
option is set to HDMI (see "Video / Audio Setup Menu" on page 57).
Problem: My DVR does not switch on.
Solution: Make sure you have plugged in the power supply (12V) to the DVR and into the
wall socket. Carefully check the integrity of the connections. Try another power socket.
Problem: My display is showing "NO HARD DISK" when I press record.
Solution: If you have recently changed the hard drive in your DVR unit make sure it is
plugged in properly; otherwise the hard drive may be faulty. Try connecting another
(working) hard drive to the DVR; if this still doesn't work then the DVR maybe faulty. We
suggest calling Swann Technical Support. The contact information is on the rear cover of
this booklet.
Problem: I am not getting pictures from my cameras on any of my displays.
Solution: Make sure the cameras are connected properly to the DVR and their power
supplies (usually about 12V, but some cameras have diff erent requirements - particularly
when one power supply is used for multiple cameras). Check that the cables are not the
bits at fault by connecting the cameras directly to the DVR or to a TV (if you have the
proper adapters).
Problem: One of the displays is not showing on my screen.
Solution: Make sure all cameras are set to ON in CAMERA SETUP. Check the integrity
of your cables and connections. Check the power supply to the camera. Try attaching
another channel to the questionable input.
Problem: I cannot login to my DVR remotely using the Internet Explorer browser.
Solution: Make sure you have confi gured the IP, ActiveX and USER SETUP correctly.
Remember the user password may be diff erent to the admin password. The admin
password is used to login to the DVR remotely.
Problem: I cannot copy fi les off the DVR.
Solution: Make sure the DVR is connected to a USB fl ash drive, and that the USB fl ash
drive is formatted to have a FAT32 fi le system. Some fl ash drives are not compatible with
the DVR (these are rare) because they use an uncommon USB device class - in these cases,
try using a diff erent USB fl ash drive.
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