Xerox Phaser 840 Service Manual page 81

Table 2-6 22,000 Fault Codes and Actions
Error code
Additional clues
22,522.04 Media not exiting completely
1. None
22,538.13 Time-out on preheat exit sensor (duplex) with media in the front door area
1. Skew
2. More than one sheet in
duplex path
3. Media is from lower feeder
and has small left margin
4. Stiff media
22,541.05 Unexpected A/A4 sensor event *** Same as 22,511.02 ***
22,542.17 Time-out on preheat exit sensor (duplex). Unexpected duplex sensor event ***
Same as 22,512.14 ***
22,548.03 Duplex long declaration determined from duplex sensor
1. More than one sheet in
duplex path
22,600.01 Command stop event with media in exit cover area *** See SF144 ***
1. Media perfect in media path
(exit door area)
22,601.02 Unexpected Lower-tray-present-sensor event in Lower Feeder 2 with media in the
exit door area *** Same as 22,101.06 ***
22,603.04 Unexpected Lower-tray-present-sensor event in Lower Feeder 1 with media in the
exit door area *** Same as 22,101.06 ***
Probable cause
a. Media slipping on exit
rollers
a. Last sheet in tray
b. First sheet in tray
c. Failure of deskew system
a. Media was pulled from exit
into duplex while printing
b. Multiple pick
a. Lower feeder bias problem
a. Can't turn corner form paper
tray to drum
a. Media was pulled from exit
into duplex while printing
b. Multiple pick
a. Drum maintenance clutch
b. PostScript fault
c. Front panel error
d. Power supply problem
Error Codes and Messages
Action
a. Try different media, clean
the exit rollers or replace
the exit cover
b. Clean the exit rollers
c. Replace the exit cover
a. Verify that the lower tray
is properly loaded
a. Refill tray(s)
b. Make sure tray(s) is
loaded properly and
media is square in tray
c. Check deskew fingers. If
chronic check preheat
entry assembly for
deformation
a. Empty exit tray
b. Retry
b. Make sure media is flush
with the left side of the
tray
b. Run lighter media
(< 32#)
a. Empty exit bin
b. Retry
a. Inspect maintenance
drawer for worn lift pins
and replace if needed
b. Replace the DM Clutch,
this is a solution for the
Phaser 840 only
c. Try again, cycle power, or
NVRAM reset
d. Replace front panel
assembly
e. Replace power supply
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