Xerox Phaser 840 Service Manual page 76

Table 2-6 22,000 Fault Codes and Actions
Error code
Additional clues
22,101.06 Unexpected Lower -tray-present sensor event in Lower Feeder 2 with media in
Lower Feeder 2
Tray pulled out during printing
22,102.07 . Sticky pick flag in Lower Feeder 2 with media picked from Lower Feeder 2
Use diagnostics to verify sensor operation.
1. Media flat in tray
22,102.18 Time-out on pick flag of Lower Feeder 2 with media picked from Lower Feeder 2
Verify that the lower tray is properly loaded. Use diagnostics to verify pick roller motion.
1. Leading-edge jam (right
corner is folded)
2. The spring-loaded, media
bias block in the lower tray is
clamping the media in the tray
(usually there will be black
marks on the media)
Media is found above the pick
arm
22,103.08 Unexpected Lower tray present sensor event in Lower Feeder 2 with media in Lower
Feeder 2
*** Same as 22,101.06 ***
22,104.00 Sticky pick flag in Lower Feeder 1 with media picked from Lower Feeder 2 *** Same
as 22,102.07 ***
22,104.11 Time-out on pick flag of Lower Feeder 1 with media picked from Lower Feeder 2
Verify that the lower tray is properly loaded. Use diagnostics to verify pick roller motion.
1. The spring loaded, media
bias block in the lower tray is
clamping the media in the tray
(usually there will be black
marks on the media)
2 - 60 Phaser 840/850/860/8200 Color Printer - Service Manual
Probable cause
a. Tray not present
b. Static (rear-tray sensor)
a. Excess friction in pick-flag
motion
a. Media is low in tray
b. Media has natural curvature
c. Media is short-grained
d. Using light weight media
a. Media loaded poorly
b. Problem with bias block
c. Bad batch of media (too
wide)
a. A sheet of paper from the
bottom of the stack is lining
the ramp at the front of the
tray
b. Media has natural curvature
c. Media is short-grained
d. Using light weight media
a. Media loaded poorly
b. Bad batch of media (too
wide)
Action
a. Put tray back
b. Use anti-static spray
made for office
equipment, or replace
lower feeder
a. Replace the Lower
Feeder
a. Add more media
b. Flip over media or replace
media
c. Use long-grain media
d. Use heavier weight media
a. Remove bad sheets and
reload tray more carefully
b. Flip media over or replace
media
c. Use long grain media
d. Use heavier weight media
a. Remove jammed sheets
and reload tray more
carefully
b. Flip over media or replace
media
c. Use long-grained media
d. Use heavier weight media
a. Remove bad sheets and
reload tray
b. Get a different batch of
media