Samsung CLX-3175FW User Manual page 154

UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine's
status or errors. Refer to the tables below to understand the messages'
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
• If the message is not in the table, cycle the power and try the job
again. If the problem persists, call for service.
• When you call for service, it is very convenient to provide the
service representative with the contents of display message.
• xxx indicates the media type.
MESSAGE MEANING
ADC Not A problem has
occurred in the ADC
Confirm Error
in the machine.
[COMM. Error] The machine has a
communication
problem.
Connection Error Connection with the
SMTP server failed.
Data Read Fail Time expired while
reading data.
Check USB Mem.
Data Write Fail Storing to the USB
memory failed.
Check USB Mem.
Deve Home Sensor There is a problem in
the fuser unit.
Error
Door Open The front cover or rear
cover is not securely
latched.
Enter Again You entered an
unavailable item.
File Format The selected file
format is not
Not Supported
supported.
Install The imaging unit is
not installed.
Imaging Unit
Install Toner The toner cartridge is
not installed.
Invalid Toner The toner cartridge
you have installed is
not for your machine.
IP Conflict The network IP
address you have set
is being used by
someone else.
55 _Troubleshooting
SUGGESTED
SOLUTIONS
Turn the power switch
off and on. If the problem
persists, call for service.
Ask the sender to try
again.
Check the server
settings and the network
cable.
Try again.
Check the available USB
memory space.
Turn the power switch
off and on. If the problem
persists, call for service.
Close the cover until it
locks into place.
Enter the correct item
again.
Use the correct file
format.
Install the imaging unit.
Install the toner
cartridge.
Install the a Samsung-
genuine toner cartridge
designed for your
machine.
Check the IP address
and reset it if necessary.
(See "Setting up the
network (CLX-3175N
only)" on page 26.)
MESSAGE MEANING
Low Heat Error There is a problem in
the fuser unit.
Cycle Power
LSU Motor Error A problem has
occurred in the LSU
Cycle Power
(Laser Scanning Unit.)
LSU Hsync Error A problem has
occurred in the LSU
Cycle Power
(Laser Scanning Unit.)
Main Motor There is a problem in
the main motor.
Locked
Network Error There is a problem
with the network.
NonSAMSUNG The toner cartridge
which the arrow
Toner
indicates is not a
Samsung-genuine
cartridge.
Press OK to toggle
the message to Stop
or Continue.
Stop
Open Heat Error There is a problem in
the fuser unit.
Cycle Power
Operation You are in the Add
Page/Cancel Job
Not Assigned
operation, but there
are no jobs stored.
Out-Bin Full The output tray of the
machine is full of
paper.
Over Heat Error There is a problem in
the fuser unit.
Cycle Power
Paper Jam 0 Paper has jammed in
the feeding area of the
Open/Close Door
tray.
Paper Jam 1 Paper has jammed in
the paper exit area.
Check Inside
SUGGESTED
SOLUTIONS
Turn the power switch
off and on. If the problem
persists, call for service.
Turn the power switch
off and on. If the problem
persists, call for service.
Turn the power switch
off and on. If the problem
persists, call for service.
Open and then close the
front cover.
Contact your network
administrator.
You can select either
Stop or Continue with
the left/right arrow.
If you select Stop by
pressing OK on the
control panel, the
machine stops printing.
If you select Continue,
the machine keeps
printing, but the quality
cannot be guaranteed.
If you do not select any,
the machine will work as
Stop is selected.
Replace the
corresponding toner
cartridge with a
Samsung-genuine
cartridge. (See
"Replacing the toner
cartridge" on page 48.)
Turn the power switch
off and on. If the problem
persists, call for service.
Check the display to see
if there are any
scheduled jobs.
Remove paper.
Turn the power switch
off and on. If the problem
persists, call for service.
Clear the jam. (See "In
the tray 1" on page 52.)
Clear the jam. (See "In
the fuser unit area" on
page 52.)