Troubleshooting Guide - Jacuzzi The Quantum Plus Owner's Manual

TROUBLESHOOTING GUIDE

PROBLEM
1 .Control Switches do not respond.
2 .Heater not functioning.
3. Heater not functioning but
heater light on.
4. Water not clean.
5. Abnormal water usage.
6. Low water flow from jets.
*Note: The skills and tools necessary for the safe repair of this spa require the services
of qualified service personnel. Contact your Jacuzzi Whirlpool Bath dealer.
PROBABLE CAUSE
A Actuated too rapidly
B. No power to the unit.
A. Heater mode not selected.
B. No power to heater.
C. Thermostat set lower
than water temperature.
D. High temperature safety
switches tripped.
E. Abnormally low water flow.
F. Heater relay not operating.
G. Heater element failure.
H. Flow switch not operating.
A. Relay malfunction.
B. Element malfunction.
C. Loose wires
A. Clogged or blocked suction
strainer or skimmer basket.
B. Filter clogged (dirty).
C. Poor water chemistry.
D. Insufficient filtering time.
E. Improper maintenance.
F. High content of solids in water.
G. Filter motor not operating
A. Leak in suction line, dis-
charge line, or connections.
B. Excessive evaporation and/or
splashing.
A. Normal operation in FILTER
mode.
B. Normal operation when Water
Rainbow on.
C. Low water level.
REMEDY
A. Wait 60 seconds; system
will be restored automatically.
B. Turn on circuit breakers.
A. Select Heater/Filter mode.
B. Check house circuit breaker
and ELCB.
C. Turn to desired temperature.
D. Reset buttons on heater after
water has cooled; see *Note if
switches continue to trip.
E. See Remedy 6 below.
F. *
G. *
H. Check Flow switch and plug-in
connection on System Control
Module
A. *
B. *
C. *
A. Clean strainer/skimmer basket.
B. Clean or replace.
C. See "Chemistry" section.
D. Run filter.
E. See Maintenance section.
F. Use clarifier or drain and refill
spa.
G. *
A. Repair leak.
B. Use rigid spa cover; lower
thermostat setting.
A. Select JETS mode for maximum
flow.
B. Turn off Water Rainbow
C. Fill to water levelindicator mark on
skimmer/filter frame.
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