Adjusting The Ring And Listening Volume; Answering Call Waiting; Picking Up The Night Bell; The Basics Of Extension Monitoring - ShoreTel 530 User Manual

Adjusting the Ring and Listening Volume

Pressing and
•
The volume of your phone' s ring while the handset is on hook, and the
speakerphone and headset are off. By pressing the
can turn the ringer volume off.
•
The listening volume while the handset is off hook, or the speakerphone
or headset are on.

Answering Call Waiting

If you receive an incoming call while you are on another line, you'll hear a
beep on the call. (You'll hear a higher pitched beep when a monitored
extension has an incoming call; see "The Basics of Extension Monitoring" on
page -16.)
To answer the incoming call and put the current call on hold, press the
Answer soft key or the call key for the incoming call. If there are multiple
incoming calls, an arrow appears on the left of the display. You can use the
Scroll button to find and select the call you want to answer.
With the appropriate permissions, you can receive up to 16 incoming calls at
once. (The maximum number is set by your administrator in Director's User's
Personal Options page, and optionally decreased by you in Personal Call
Manager or Web Access.)

Picking Up the Night Bell

A night bell, when activated by your administrator, allows callers to place a
call that will ring on an overhead speaker. This feature can be convenient for
off-hours when a caller needs to speak with anyone at a site.
If you have access to the night bell function (set by your administrator in
Director's Telephony Class of Service), dial
your site.
If you hear an error tone when you try to pick up the night bell, the night bell
may not be configured at your site, or you may not have the necessary
permissions. Contact your administrator.

The Basics of Extension Monitoring

A monitored extension custom key, set by your administrator, helps you
manage incoming calls for that extension. It also provides a speed dial
shortcut to that extension, and for such functions as transfer, conference,
park, and intercom. Additionally, you can see when the monitored extension
has unheard messages by the
16
on the Volume button adjusts:
icon.
repeatedly, you
to pick up the call at