Troubleshooting - Heath Zenith 598-1109-06 Owner's Manual

A. Low Battery Indicator: When the push button designated for the "Ding-Dong"
tone is pressed, only a "Dong" note will play when battery power is low in
chime unit.
B. Chime does not sound:
• Make sure push button and chime codes are the same (see Figure 9).
• Check orientation of push button and chime batteries. (See diagram inside
push button and chime for correct battery orientation.)
• Check charge of push button and chime batteries, replace if necessary.
C. Chime sounds when not intended (false triggers): Chime is receiving
interference from another wireless device; change the code setting (see
Code Setting below).
D. Batteries seem OK, but the chime does not work when installed:
• Do not mount chime or push button on metal or near metal studs. This
reduces the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims
to move chime or push button off metal surface.
• Concrete floors may reduce range. Move chime away from floor.
• Try locating chime closer to push button.
E. Code Setting:
It is recommended to only change one code position at a time and then check
to see if system is functioning properly.
1. Open the cases and locate the jumpers on the push button and the switches
on the chime (see Figure 9).
2. The push button has eight different jumper locations and the chime has seven
switches. Jumper positions 1 through 7 on the push button and the switches
on the chime are used for setting the code.
3. To change the code, either:
• Add a jumper to the push button and set the matching chime switch to
"ON" or...
• Remove a jumper on the push button and set the matching chime switch
to "OFF" or...
• Move a jumper on the chime from one location to another. Set the matching
two dip switches on the push button to match the jumper settings on the
chime.
Example: In the chime, move the chime jumper at location "5" to location
"4". In the push button, set the "5" dip switch to OFF and the "4" dip switch
to ON.

Troubleshooting

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