Troubleshooting - Altec Lansing inMotion iMT630 User Manual

Troubleshooting

Symptom Possible Problem
Speaker system
doesn't respond
(no power)
iPhone or iPod
doesn't dock properly
iPhone or iPod
doesn't respond to
the speaker system
or remote
12
AC adapter isn't plugged into a
wall outlet or the connector isn't
plugged into the power supply jack
on the back of the speaker system.
Wall outlet is not functioning.
The rechargeable battery isn't
charged.
The power isn't turned on.
The stand is in the closed position.
iPhone or iPod didn't install
properly.
iPhone or iPod is not installed
properly.
Your iPhone or iPod software is
too old.
iPhone or iPod is locked up.
Using 1st- or 2nd-generation iPod,
iPod shuffle or other devices.
Solution
Plug the AC adapter into a wall outlet and plug the connector into the power supply jack
on the back of the speaker system.
Plug another device into the same outlet to confirm the outlet is working.
Charge the battery. (See the Getting Started section for details.)
Turn on the speaker system by pressing the
Open the stand.
Remove your iPhone or iPod from the dock and check for obstructions on the connectors
in the dock and on your iPhone or iPod. Then reseat it in the dock. If using an iPhone or
iPod skin/protective cover, check to make sure it is not blocking the dock. If necessary,
remove the skin/protective cover, then reseat in the dock.
Remove your iPhone or iPod from the dock and check for obstructions on the connectors
in the dock and on your iPhone or iPod. Then reseat it in the dock.
Upgrade software on your iPhone or iPod. For details, visit
www.apple.com/ipod/download.
Please make sure your iPhone or iPod is working properly before docking into the unit.
Please refer to your iPhone or iPod manual for details.
Your speaker system cannot control those iPod models or other devices.
button. The Power LED lights up.