Troubleshooting - Altec Lansing VS3251 User Manual

Troubleshooting

Symptom Possible Problem
LED is not lit. Power isn't turned on.
Wireless remote batteries are dead.
AC power cord isn't connected to the wall outlet.
Surge protector (if used) isn't powered on.
Wall outlet not functioning.
No sound Volume is set too low.
from one or
more speakers.
Speaker system isn't connected to audio source.
Speaker system is connected to wrong output on
audio source.
Problem with audio source device.
No sound The system is set to the STER (stereo) mode.
from center or
rear satellites. Rear or center level is set too low.
Crackling sound Bad connection.
from speakers.
Volume level in computer operating system is set
too high.
A problem with your audio source device.
Sound is Volume level set too high.
distorted.
Computer operating system volume level is set
too high.
Sound source is distorted.
Radio Too close to a radio tower.
interference.
Solution
Turn on the speaker system by (1) making sure the AC power cord is connected
to a wall outlet, (2) pushing the On/Off button located on the back of the
subwoofer, and (3) activating the system by pushing the
wireless remote. An LED will light on the subwoofer when the power is ON.
Insert 2 AAA (LR 03) batteries in the battery compartment of the wireless
remote.
Connect the AC power cord to a wall outlet.
If the AC power cord is plugged into a surge protector, make sure the surge
protector is switched on.
Plug another device into the wall outlet (same jack) to verify the wall outlet
is working.
On the subwoofer, turn the knob clockwise to increase the volume. On the
wireless remote, push the "+" button to increase the volume.
Check volume level on the computer sound card or alternate audio source
device, and set at mid-level.
Check plug connections on the audio source. Make sure the signal cable(s) is/are
inserted firmly into the correct jacks.
Make sure the lime green 3.5mm stereo cable is connected and fully inserted
into the "line-out," "audio-out," or the headphone jack of the audio source.
Test the speakers on another audio device. Remove the lime green 3.5mm
stereo cable from the audio source device and connect it to the "line-out,"
"audio-out," or the headphone jack of another audio source.
Push the STER/SURR button on the wireless remote to enjoy six-speaker sound.
Increase the rear or center speaker volume level.
Check all cables. Make sure they are connected to the "line-out" or "audio-out"
jack on your sound card or other audio source — 7 NOT "speaker-out."
Check the computer operating system volume level and decrease it if necessary.
Unplug the stereo cable from the audio source. Then plug it into the
headphone jack of an alternate audio source (e.g., Walkman, Discman or
FM radio).
On the subwoofer, turn the knob counterclockwise to decrease the volume.
On the wireless remote, push the "–" button to decrease the volume.
Adjust the computer operating system volume and balance levels to the
center as a starting point, then adjust the level on the speaker using the
volume control.
WAV files are often of poor quality. So distortion and noise are easily noticed
with high-powered speakers. Try a different sound source such as a music CD.
Move your speakers until the interference goes away.
6
button on the