Heat & Glo LCOR-HVB-CE Installer's Manual page 44

Troubleshooting continued
Symptom
4. Frequent pilot a. Pilot flame may be too high or
outage problem. too low, or blowing (high),
causing pilot safety to drop out.
5. The pilot and main a. No LP in tank.
burner extinguish
b. Inner flue pipe leaking exhaust
while in operation.
gases back into the system.
c. Horizontal flue improperly
pitched.
d. Glass too loose and air tight
packet leaks in corners after
usage.
e. Bad thermopile or
thermocouple.
f. Improper flue cap installation.
6. Glass soots. a. Flame impingement.
b. Improper venturi setting.
c. Debris around venturi.
7. Flame burns blue a. Insufficient oxygen being
and lifts off burner. supplied.
44
Possible Cause
Clean and adjust the pilot flame for maximum flame impingement on
thermocouple. Follow lighting instructions carefully.
Check the LP (propane) tank. Refill the fuel tank.
Check for gas leaks.
The horizontal flue cap should slope down only enough to prevent any
water from entering the unit. The maximum downwards lope is 0.6 cm.
Tighten the corner.
Replace if necessary.
Check for proper installation and freedom from debris or blockage.
Adjust the log set so that the flame does not excessively impinge on it.
Adjust the air shutter at the base of the burner.
Inspect the opening at the base of the burner. NO MATERIAL SHOULD
BE PLACED IN THIS OPENING.
Ensure that the flue cap is installed properly and free of debris. Ensure
that the flue system joints are tight and have no leaks.
Ensure that no debris has been placed at the base of, or in the area of
the air holes in the center of the base pan beneath the burner.
Ensure that the glass is tightened properly on the unit, particulary on top
corners.
Heat & Glo • PIER/ST/L&RCOR-HVB-CE • 2068-900 Rev. H • 6/07
Corrective Action