Copying Difficulties Uu - Brother FAX-2840 Basic User's Manual

Handling incoming calls (continued)
Difficulties
Custom features on a single line.
Menu access difficulties
Difficulties
The machine beeps when you try to
access the Setup Receive and
Setup Send menus.
Copying difficulties
Difficulties
Cannot make a copy.
Vertical black line appears in
copies.
Copies are blank.
Paper handling difficulties
Difficulties
The machine does not feed paper.
The LCD shows No Paper or a
Paper Jam message.
Documents do not feed or
document are skewed.
What paper can I use?
There is a paper jam.
80
Suggestions
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an
answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the fax. Brother's ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate line with no custom features is recommended.
Suggestions
If FAX is not illuminated, press it to turn on FAX mode. The Setup
Receive settings (Menu, 2, 1) and Setup Send settings (Menu, 2, 2) are available
only when the machine is in FAX mode.
Suggestions
Make sure that COPY
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire is dirty. (See Cleaning the scanner glass
uu page 50 and Cleaning the corona wire uu page 52.)
Make sure you are loading the document correctly. (See Using the automatic
document feeder (ADF) uu page 20.)
Suggestions
 If there is no paper, load a new stack of paper into the paper tray.
 If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
 Reduce the amount of paper in the paper tray, and then try again.
 Clean the paper pick-up roller. See Routine maintenance uu page 39.
 If the LCD shows the Paper Jam message and you still have a problem, see
Error and maintenance messages uu page 62.
Clean the document feed rollers. See Cleaning the document feed uu page 51.
You can use thin paper, plain paper, bond paper, recycled paper, envelopes and
labels that are made for laser machines. (For details, see Acceptable paper and
other print media uu page 15.)
You can load envelopes from the manual feed slot.
Clear the jammed paper. (See Paper Jams uu page 68.)
is illuminated. (See How to copy uu page 38.)