Brother FAX-2840 Basic User's Manual
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Brother FAX-2840 Basic User's Manual

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See also: Service Manual , Basic User Manual
Basic User's Guide
FAX-2840
FAX-2845
FAX-2940
Not all models are available in all countries.
Version 0
UK/IRE

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Summary of Contents for Brother FAX-2840

  • Page 1 Basic User’s Guide FAX-2840 FAX-2845 FAX-2940 Not all models are available in all countries. Version 0 UK/IRE...
  • Page 2 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2012 Brother Industries, Ltd. All rights reserved.
  • Page 3 You can download a printer driver, a scanner driver and PC-Fax Send software for free from the Brother Solutions Center, enabling you to use your Brother Fax machine as a printer or a scanner , or send faxes from your computer. Visit us at http://solutions.brother.com/.

  • Page 4: Table Of Contents

    Table of Contents  (Basic User’s Guide) General information Using the documentation ..................1 Symbols and conventions used in the documentation ........1 Accessing the Advanced User’s Guide..............2 Viewing Documentation ...................2 Control panel overview ..................4 Volume settings .....................7 Ring volume.....................7 Beeper volume ....................7 Speaker volume....................7 Loading paper Loading paper and print media ................8...
  • Page 5 Operation from external or extension telephones.......... 31 For Fax/Tel mode only................... 31 Using extension telephones (U.K. only) ............31 Using a non-Brother cordless external handset ..........32 Using Remote Codes ..................33 Dialling and storing numbers How to dial ......................34 Manual dialling....................
  • Page 6 Making copies How to copy ......................38 Stop copying ....................38 Copy settings ....................38 Routine maintenance Replacing the consumable items.................39 Replacing the toner cartridge ................40 Replacing the drum unit.................45 Cleaning the machine ..................49 Cleaning the outside of the machine .............50 Cleaning the scanner glass ................50 Cleaning the document feed................51 Cleaning the corona wire ................52 Cleaning the drum unit ..................53...
  • Page 7 Specifications General ......................105 Document Size ....................107 Print media......................108 Fax........................109 Copy ........................109 Interfaces ......................110 Consumable items ..................... 111 Index...
  • Page 8 Table of Contents  (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General Setup Routine maintenance IMPORTANT NOTE Cleaning the machine Memory Storage Checking the machine Automatic Daylight Saving Time Packing and shipping the machine Ecology features...

  • Page 9: General Information

    Bold Bold style identifies keys on the documentation machine’s control panel or computer screen. Thank you for buying a Brother machine! Italics Italicized style emphasizes an Reading the documentation will help you important point or refers you to make the most of your machine.

  • Page 10: Accessing The Advanced User's Guide

    Chapter 1 Accessing the Point to your language, point to View Guide, and then click the guide you Advanced User’s want to read. Guide This Basic User’s Guide does not contain all the information about the machine such as how to use the advanced features for Fax and Copy.
  • Page 11 General information ® • (Windows users only) For faster access, you can copy all user documentation in PDF format to a local folder on your computer. Point to your language, then click Copy to local disk. ® ® Microsoft Internet Explorer 6.0 or greater.

  • Page 12: Control Panel Overview

    Chapter 1 Control panel overview FAX-2840 and FAX-2940 have the same keys. FAX-2845...
  • Page 13 General information...
  • Page 14 Chapter 1 1 One Touch keys 8 COPY key: These 11 keys give you instant access to 22 Options previously stored numbers. You can quickly and easily choose temporary Shift settings for copying. Lets you access One Touch numbers 12 to 22 9 FAX keys: when held down.

  • Page 15: Volume Settings

    General information Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. Press Menu, 1, 3, 3. You can choose a range of ring volume levels, from High to Off. Press a or b to choose Off, Low, Med or While in FAX mode press to adjust High.

  • Page 16: Loading Paper

    Loading paper Loading paper and While pressing the green paper-guide release lever, slide the paper guides to print media fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. The machine can feed paper from the standard paper tray or manual feed slot.
  • Page 17 Loading paper Fan the stack of paper well to avoid Raise the ADF document output support paper jams and misfeeds. flap (1) and unfold the support flap (2) to prevent paper from sliding off the face- down output tray. Put paper in the tray and make sure: ...

  • Page 18: Loading Paper In The Manual Feed Slot

    Chapter 2 Loading paper in the manual Open the manual feed slot cover. feed slot You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.
  • Page 19 Loading paper Using both hands, put one sheet of Open the back cover (back output tray). paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. Printing on thick paper, bond paper, labels and envelopes When the back output tray is pulled down, the...
  • Page 20 Chapter 2 Using both hands, slide the manual feed Note slot paper guides to the width of the <For envelopes only>  paper that you are going to use. Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the following illustration.
  • Page 21 Loading paper Note • Put the paper into the manual feed slot with the side to be printed face up. • Make sure that the print media is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.

  • Page 22: Unscannable And Unprintable Areas

    Chapter 2 Unscannable and unprintable areas The figures below show the maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size you are using. Usage Document Top (1) Left (2) Size Bottom (3) Right (4) Fax (Send) Letter...

  • Page 23: Paper Settings

    Loading paper Paper settings Acceptable paper and other print media Paper Type Print quality may vary according to the type of Set up the machine for the type of paper you paper you are using. are using. This will give you the best print You can use the following types of print quality.

  • Page 24: Type And Size Of Paper

    Chapter 2 Type and size of paper The machine can print on paper loaded from either the standard paper tray or manual feed slot. Paper capacity of the paper trays Paper size Paper types No. of sheets Standard Paper Tray A4, Letter, B5, Plain paper, Thin paper Up to 250 [80 g/m...

  • Page 25: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
  • Page 26 Chapter 2 Envelopes • with edges that are not straight or consistently square Most envelopes designed for laser printers • with windows, holes, cut-outs or will be suitable for your machine. However, perforations some envelopes may have feed and print- quality problems because of the way they •...
  • Page 27 Do not use labels that are damaged, curled, machine. This damage may not be wrinkled or an unusual shape. covered under any Brother warranty or service agreement. Labels The machine will print on most types of labels designed for use with a laser machine.

  • Page 28: Loading Documents

    Loading documents How to load Note documents Make sure documents with correction fluid or written with ink are completely dry. You can send a fax and make copies from the ADF (Automatic Document Feeder). How to load documents Using the automatic Unfold the ADF document support (1) and the ADF document output support document feeder (ADF)
  • Page 29 Loading documents Adjust the paper guides (1) to fit the width of your document. Important To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

  • Page 30: Sending A Fax

    Sending a fax How to send a fax Enter the fax number using the dial pad, a One Touch key or press (Address The following steps show how to send a fax. Book) and enter the three-digit Speed Dial number. When you want to send a fax, or change Press Start.

  • Page 31: Transmission Verification Report

    Sending a fax Transmission verification report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.

  • Page 32: Receiving A Fax

    Receiving a fax Receive modes Note You can use two sizes of paper for printing faxes: A4 and Letter. You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode By default, your machine will automatically receive any faxes that are sent to it.

  • Page 33: Using Receive Modes

    To receive a fax in Manual mode lift the handset of the external telephone or the machine (FAX-2845). When you hear fax tones (short repeating beeps), (FAX-2840 and FAX-2940) press Start. (FAX-2845) press Tel/Mute/R and then Start if you lift the handset on the external telephone or press...

  • Page 34: Receive Mode Settings

    Chapter 5 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.

  • Page 35: Fax Detect

    If Fax Detect is Off: If you are at the machine and answer a fax call by lifting the handset of an external telephone or the machine (FAX-2845), (FAX-2840 and FAX-2940) press Start. (FAX-2845) press Tel/Mute/R and then Start if you lift the handset on the external telephone or press Start if you lift the handset on the machine.

  • Page 36: Telephone And External Devices

    Telephone and external devices Voice operations  Telephone line (FAX-2845 only) services Voice calls can be made with the handset by Setting the telephone line using the dial pad, One Touch key or by type pressing (Address Book) and entering a three-digit Speed Dial number.

  • Page 37: Connecting An External Tad

    Tel/Mute/R and Shift at the same time let your TAD take a voice message and the (FAX-2845 only) (the screen displays display will show Telephone for FAX-2840 “!”.) will let you access an outside line. and FAX-2940 or Ext. Tel in Use for FAX-2845.

  • Page 38: Recording An Outgoing Message (Ogm)

    Chapter 6 Multi-line connections (PBX) Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) We suggest you ask the company who installed your PBX to connect your machine. Record the outgoing message on your If you have a multi line system we suggest external TAD.

  • Page 39: External And Extension Telephones

    When you are using an external telephone, the machine by pressing l51. the LCD shows Telephone for FAX-2840 and FAX-2940 or Ext. Tel in Use for Using extension telephones FAX-2845.

  • Page 40: Using A Non-Brother Cordless External Handset

    “T”-shaped connector provided as part of the line cord assembly. If your non-Brother cordless telephone is Figure 1: Inadvisable connection connected to the machine through the T- piece connection (see Connecting an...

  • Page 41: Using Remote Codes

    Deactivation Code, press OK. replace the handset. (See Fax Detect uu page 27.) Press Stop/Exit. (For FAX-2840 and FAX-2940) If you answer a fax call on the external Changing the Remote Codes telephone, you can make the machine receive the fax by pressing Start.

  • Page 42: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Speed Dialling You can dial in any of the following ways. Press (Address Book) and enter the three digit Speed Dial number. (See Storing Manual dialling Speed Dial numbers uu page 36.) Use the dial pad to enter all the digits of the telephone or fax number.

  • Page 43: Search

    Dialling and storing numbers Storing numbers Search You can search alphabetically for names you You can set up your machine to do the have stored in the One Touch and Speed Dial following types of easy dialling: One Touch, locations. (See Storing One Touch Dial Speed Dial and Groups for Broadcasting numbers uu page 35 and Storing Speed Dial faxes.

  • Page 44: Storing Speed Dial Numbers

    Chapter 7 Changing One Touch and Do one of the following: Speed Dial numbers  Enter the name using the dial pad (up to 15 characters). See Entering text uu page 104. If you try to change a One Touch or Speed Dial number, the LCD will show the name or Press OK.

  • Page 45: Deleting One Touch And Speed Dial Numbers

    Dialling and storing numbers Deleting One Touch and (For FAX-2845) Tone or Pulse Speed Dial numbers If you have a Pulse dialling service, but need to send Tone signals (for example, for If you try to delete a One Touch or Speed Dial telephone banking), follow the instructions number, the LCD will show the name or below.

  • Page 46: Making Copies

    Making copies How to copy Copy settings Press the COPY Options key to temporarily The following steps show the basic copy change a copy setting. operation. For details about each option, see Advanced User’s Guide on the CD-ROM. For details about changing the following copy settings and how to make two-sided copies, When you want to make a copy, press see Advanced User’s Guide: Copy settings.

  • Page 47: A Routine Maintenance

    • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother recycling program. If you choose not to return your used items, please discard the used consumable according to local regulations, keeping it separate from domestic waste.

  • Page 48: Replacing The Toner Cartridge

    The machine will stop printing until you approximately 1,000 pages replace the toner cartridge. A new original Approx. cartridge yield is declared in accordance Brother toner cartridge will reset the Replace with ISO/IEC 19752. Toner mode. Note Note •...
  • Page 49 After the machine has cooled down, turn Take out the drum unit and toner off the machine’s power switch. cartridge assembly. Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67. WARNING...
  • Page 50 • To prevent damage to the machine caused by static electricity, DO NOT touch DO NOT use flammable substances, any the electrodes shown in the illustration. type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine.
  • Page 51 If you have questions, • Brother machines are designed to work call your local waste disposal office.(See with toner of a particular specification and Product Safety Guide: Recycling...
  • Page 52 Pull off the protective cover. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever will lift automatically. Important Put the toner cartridge in the drum unit immediately after you have removed the protective cover.

  • Page 53: Replacing The Drum Unit

    Important For best performance, use only a genuine Brother Original drum unit and genuine Brother Original toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself.
  • Page 54 To prevent you from losing any important replace the drum unit with a new one. We messages, see Transferring your faxes or recommend a genuine Brother Original drum Fax Journal report uu page 67. unit be installed at this time.
  • Page 55 Routine maintenance Take out the drum unit and toner Push down the green lock lever and take cartridge assembly. the toner cartridge out of the drum unit. Important • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 56 • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother recycling Be careful not to inhale toner. program. If you choose not to return your used items, please discard the used...

  • Page 57: Cleaning The Machine

    Routine maintenance Cleaning the machine Put the toner cartridge firmly into the new drum unit until it locks into place. If you put the cartridge in correctly, the Clean the outside and inside of the machine green lock lever will lift automatically. regularly with a dry, lint-free cloth.

  • Page 58: Cleaning The Outside Of The Machine

    Note (For FAX-2840 and FAX-2845)  To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.

  • Page 59: Cleaning The Document Feed

    AC power outlet. Note (For FAX-2840 and FAX-2845)  To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67. Lift the control panel cover (1).

  • Page 60: Cleaning The Corona Wire

    After the machine has cooled down, turn off the machine’s power switch. Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.

  • Page 61: Cleaning The Drum Unit

    Routine maintenance Important Note • We recommend that you place the drum Be sure to return the tab to the home unit and toner cartridge assembly on a position (a) (1). If you do not, printed clean, flat surface with a sheet of pages may have a vertical stripe.
  • Page 62 Open the back cover (face-up output Using both hands, slide the manual feed tray). paper guides to the width of the paper that you are going to use. Open the manual feed slot cover. Using both hands, put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller.
  • Page 63 Drum Cleaning process and eject the Note paper. (For FAX-2840 and FAX-2845) • Make sure that the paper is straight and in To prevent you from losing any important the correct position in the manual feed messages, see Transferring your faxes or slot.
  • Page 64 Slowly take out the drum unit and toner Push down the green lock lever and take cartridge assembly. the toner cartridge out of the drum unit. Important • We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 65 Routine maintenance Turn the drum unit gear by hand while looking at the surface of the drum roller (1). Put the print sample in front of the drum unit, and find the exact position of the poor print. When you have found the mark on the drum that matches the print sample, wipe the surface of the drum roller with a dry cotton swab until the dust or glue...

  • Page 66: Cleaning The Paper Pick-Up Rollers

    Turn off the machine. Unplug the power cord from the electrical socket. Note (For FAX-2840 and FAX-2845)  To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
  • Page 67 Routine maintenance Pull the paper tray completely out of the Wipe the two pick-up rollers (1) inside of machine. the machine to remove dust. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) on the paper tray to remove dust.

  • Page 68: Checking The Machine

    Checking the machine Checking the Page Counters You can see the machine’s Page Counters for copies, printed pages, reports, lists and faxes or a summary total. Press Menu, 5, 2. Press a or b to see Total, Fax/List, Copy or Print. Press Stop/Exit.

  • Page 69: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.

  • Page 70: Error And Maintenance Messages

    The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 71  The temperature of the fuser unit Fuser Error (For FAX-2840 and FAX-2845) does not rise to a specified Received fax messages still in memory will temperature within the specified be lost when the machine is turned off. See time.
  • Page 72 Error Message Cause Action (For FAX-2840 and FAX-2845)  The machine has a mechanical  Init Unable XX problem. Received fax messages still in memory will be lost when the machine is turned off. See Transferring your faxes or Fax...
  • Page 73 Leave the machine for 15 minutes with the power on.  If the problem continues, call Brother Customer Service or your local Brother dealer. It is time to replace the drum unit. Replace the drum unit.
  • Page 74 Leave the machine for 15 minutes with the power on.  If the problem continues, call Brother Customer Service or your local Brother dealer. The paper in the tray is not a Load an appropriate size of paper in the Size mismatch correct size.

  • Page 75: Transferring Your Faxes Or Fax Journal Report

    Print Unable XX Press Menu, 9, 0, 2.  Scan Unable XX (For FAX-2840 and FAX-2845)  Enter the fax number to which the Fax If it is necessary to disconnect the machine Journal report will be forwarded. from the AC power outlet, we recommend Press Start.

  • Page 76: Document Jams

    Document Jams Paper Jams Always remove all paper from the paper tray Document was not inserted or and straighten the stack when you add new fed properly, or was too long paper. This helps prevent multiple sheets of paper from feeding through the machine at the same time and prevents paper jams.

  • Page 77: Paper Is Jammed At The Back Of The Machine

    Troubleshooting Use both hands to slowly pull out the Make sure the paper is below the jammed paper. maximum paper mark (b b b) (1) of the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
  • Page 78 Note toner cartridge assembly, or this may release the paper so you can pull it out (For FAX-2840 and FAX-2845) from inside of the machine. To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
  • Page 79 Troubleshooting Pull down the tabs at the left and right Important hand sides to open the fuser cover (1). • We recommend that you place the drum unit and the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

  • Page 80: Paper Is Jammed Inside The Machine

    Put the drum unit and toner cartridge off the machine’s power switch. assembly back into the machine. Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
  • Page 81 Troubleshooting Slowly take out the drum unit and toner WARNING cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may HOT SURFACE release the paper so you can pull it out After you have just used the machine, some from inside of the machine.
  • Page 82 • To prevent damage to the machine from Important static electricity, DO NOT touch the To avoid print quality problems, DO NOT electrodes shown in the illustration. touch the shaded parts shown in the illustrations. Push down the green lock lever and take the toner cartridge out of the drum unit.
  • Page 83 Troubleshooting Put the toner cartridge back into the If you could not pull the jammed paper drum unit until it clicks into place. If you out of the inside of the machine, take the put the cartridge in correctly, the green paper tray completely out of the lock lever will lift automatically.
  • Page 84 Put the drum unit and toner cartridge assembly back in the machine. Close the front cover of the machine. If the machine does not start printing automatically, press Start.

  • Page 85: If You Are Having Difficulty With Your Machine

    • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. ...

  • Page 86: Receiving Faxes

    If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast/double-ring to alert you to answer voice calls.

  • Page 87: Handling Incoming Calls Uu

    Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Connecting an external TAD uu page 29.) Connect the external TAD as shown in the illustration on page 29.

  • Page 88: Copying Difficulties Uu

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 89 Guide: Toner Save.)  Adjust the Print Density by pressing Menu, 2, 1, 6 (for FAX-2940) or Menu, 2, 1, 7 (for FAX-2840 and FAX-2845) and then press to make the print darker. (See Advanced User’s Guide: Setting the Print Density.)

  • Page 90: Setting Dial Tone Detection

    Setting Dial Tone detection Telephone line interference/ VoIP When you send a fax automatically, by default your machine will wait for a fixed If you are having difficulty sending or amount of time before it starts to dial the receiving a fax due to possible interference number.

  • Page 91: Improving The Print Quality

    45.)  Adjust the Print Density by pressing Menu, 2, 1, 6 (for FAX-2940) or Menu, 2, 1, 7 (for FAX-2840 and FAX-2845) and then press c to make the print darker. (See Advanced User’s Guide: Setting the Print Density.)
  • Page 92 Put in a new drum unit. (See Replacing the drum unit uu page 45.)  The fuser unit may be contaminated. Call Brother Customer Service or your local Brother dealer.  Make sure that you use paper that meets our specifications.
  • Page 93  The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 45.)  The fuser unit may be contaminated. Call Brother Customer Service or your local Brother dealer. All black ...
  • Page 94 Examples of poor print quality Recommendation  Check the machine’s environment. Conditions such as high humidity and high temperatures may cause this print quality problem. (See Product Safety Guide: Choose a safe location for your product.) Clean the drum surface. (See Cleaning the drum unit ...
  • Page 95 0 1 2 3 4 cartridge. (See Replacing the toner cartridge uu page 40.)  The fuser unit may be contaminated. Call Brother Customer Black lines down the page Service or your local Brother dealer. Printed pages have toner stains down the page.
  • Page 96 Examples of poor print quality Recommendation  Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable paper and other print media uu page 15.)  If you do not use the machine often, the paper may have been in the paper tray too long.
  • Page 97 Troubleshooting Examples of poor print quality Recommendation  Make sure that the two green envelope levers inside the back cover are pulled down when you are printing on envelopes. Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
  • Page 98 Examples of poor print quality Recommendation  Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 99 Troubleshooting Examples of poor print quality Recommendation  Turn the paper over in the paper tray, and print again. (Excluding letterhead paper) If the problems remains, switch the Anti-Curl Levers as follows: Open the back cover. Lift the levers (1) and slide the two grey levers (2) in the direction of the arrow.

  • Page 100: Machine Information

     Setting Lock password 2 All Settings You can reset all the machine’s settings back to the factory default. Brother strongly recommends you perform this operation when you dispose of the machine. Note Unplug the interface cable before you choose All Settings.

  • Page 101: How To Reset The Machine

    Troubleshooting How to reset the machine Press Menu, 0. Press a or b to display Reset. Press OK. Press a or b to choose the type of reset function - Address & Fax or All Settings. Press OK. Do one of the following: ...

  • Page 102: C Menu And Features

    Menu and features On-screen How to access the menu mode programming Press Menu. Your machine has been designed to be easy to use. The LCD provides on-screen Choose an option. programming using the menu keys.  Press 1 for General Setup menu. We have created step by step on-screen instructions to help you program your ...

  • Page 103: Menu Table

    Menu and features Menu table The default settings are shown in Bold with an asterisk. Choose & OK Choose & OK To accept To exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Sets the time to 1.General 1.Mode 0 Sec...
  • Page 104 See . yield of the toner Save Off* cartridge. — Range varies Conserves power. 2.Sleep depending on Time models. (For FAX-2940) 03Min* (For FAX-2840/ 2845) 05Min* — — Adjusts the contrast 5.LCD -nnnno+ of the LCD. Contrast -nnnon+ -nnonn+* -nonnn+ -onnnn+ —...
  • Page 105 Cuts the size of 5.Auto See . incoming faxes. Reduction Automatically stores 6.Memory any incoming faxes in Receive its memory if it runs (FAX-2840 and out of paper. FAX-2845) Makes printouts 7.Print -nnnno+ darker or lighter. Density -nnnon+ (FAX-2840 and...
  • Page 106 Descriptions Page Sets up your machine 2.Fax 1.Setup 8.Polling RX Standard* See . to poll another fax Receive (Continued) (FAX-2840 and Secure machine. (In Fax mode only) FAX-2845) Timer (Continued) 7.Polling RX (FAX-2940) Prints the received 9.Fax Rx Stamp time and date on the...
  • Page 107 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — Sets up your own 2.Fax 2.Setup Send 8.Coverpage See . comments for the fax Note (Continued) (In Fax mode only) cover page. (Continued) If you are having 9.Overseas difficulty sending Mode...
  • Page 108 Level 1 Level 2 Level 3 Options Descriptions Page ---l Sets your own code 2.Fax 5.Remote Fax 2.Remote See . for Remote Retrieval. Access (Continued) — Prints incoming faxes 3.Print (Continued) stored in the memory. Document You can set the 6.Dial 1.Dial Pad Enter # twice...
  • Page 109 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — You can choose the 3.Copy 1.Quality Auto* See . Copy resolution for Text your type of document. Photo Graph — Adjust the brightness 2.Brightness -nnnno+ for copies. -nnnon+ -nnonn+* -nonnn+...
  • Page 110 Level 1 Level 2 Level 3 Options Descriptions Page — — You can check the 5.Machine 1.Serial No. serial number of your Info. machine. — You can check the 2.Page Counter Total See . number of total Fax/List pages the machine has printed during its Copy life.
  • Page 111 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page Restores all stored 0.Initial 7.Reset 1.Address & 1.Reset phone numbers and Setup 2.Exit fax settings. (Continued) Restores all the 2.All 1.Reset machine’s settings to Settings 2.Exit factory default. See Advanced User’s Guide.

  • Page 112: Entering Text

    Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.

  • Page 113: D Specifications

    Specifications General Note This chapter provides a summary of the machines’ specifications. For additional specifications visit us at http://www.brother.com/ for details. Model FAX-2840 FAX-2845 FAX-2940 Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity 16 MB 16 characters  2 lines...
  • Page 114 Model FAX-2840 FAX-2845 FAX-2940 Humidity Operating 20 to 80% (without condensation) Storage 10 to 90% (without condensation) ADF (automatic document feeder) Up to 20 pages (80 g/m Up to 30 pages (staggered) Recommended Environment: Temperature: 20°C - 30°C Humidity: 50% - 70%...

  • Page 115: Document Size

    Specifications Document Size Model FAX-2840 FAX-2845 FAX-2940 Document Size Width 147.3 to 215.9 mm (Single-sided) Length 147.3 to 355.6 mm...

  • Page 116: Print Media

    Print media Model FAX-2840 FAX-2845 FAX-2940 Paper Paper Paper Type Plain paper, Thin paper or Recycled paper Input Tray Paper Size Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive Paper Weight 60 to 105 g/m Maximum Paper...

  • Page 117: Fax

    Specifications Model FAX-2840 FAX-2845 FAX-2940 Compatibility ITU-T Super Group 3 Modem Speed 33,600 bps (with Automatic Fallback) Scanning Width Max. 208 mm Printing Width Max. 208 mm Greyscale 8 bit/256 levels Resolution Horizontal 8 dot/mm Vertical Standard: 3.85 line/mm Fine: 7.7 line/mm Photo: 7.7 line/mm...

  • Page 118: Interfaces

    Interfaces Model FAX-2840 FAX-2845 FAX-2940 — Hi-Speed USB 2.0 Use a USB 2.0 cable (Type A/B) that is no longer than 6 feet (2.0 meters) long. Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 119: Consumable Items

    Specifications Consumable items Model FAX-2840 FAX-2845 FAX-2940 Order No. Toner Inbox — Approx. 1,000 pages (A4) Cartridge Standard TN-2210 Approx. 1,200 pages (A4) High TN-2220 Approx. 2,600 pages (A4) Yield Drum Unit DR-2200 Approx. 12,000 pages (A4) Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

  • Page 120: Index

    Control panel overview ......4 telephone answer code ......33 Copy ............38 Fax, stand-alone keys ............6 receiving Cordless telephone (non-Brother) ....32 Fax Detect ......... 27 from extension telephone .... 31 ring delay, setting ......26 telephone line interference ....82 Dialling sending ..........
  • Page 121 Print quality ..........83 Programming your machine ....94 Labels ........10 LCD (liquid crystal display) ....6 Quality printing ..........81 Quick dial ..........35 Machine information group dial checking remaining life of parts ....60 changing ..........36 how to reset the machine ......93 one touch dial page counts ..........60 changing ..........
  • Page 122 TAD (telephone answering device),  external ............25 connecting ..........29 recording OGM ........30 Tel/R or Tel/Mute/R ........6 Telephone line connections ...........29 difficulties ..........77 interference ...........82 multi-line (PBX) ........30 Text, entering .........104 Toner cartridge replacing ..........40 Troubleshooting ........61 document jam ........68 error messages on LCD ......62 if you are having difficulty copy quality ........80 incoming calls ........79...
  • Page 123 These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

This manual is also suitable for:

Fax-2940Fax-2845

Table of Contents