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office-fax-if-6020-6025-manual-uk-253200935-a.book Seite 68 Mittwoch, 22. April 2009 5:58 17
Troubleshooting
General Information
SET DATE/TIME
Problems when Faxing or Printing
Faxes sent are of poor quality.
The device produces black lines when send-
ing or printing.
Copy is blank.
Printing is interrupted.
No printing
Documents are not properly fed.
Problems with the Connection
No dial tone
Fax transmissions are constantly interrupt-
ed.
68 ¦ Service · Troubleshooting
appears on the display. You have to re-set the time and date after a
short power failure.
1.
2.
3.
• Change the resolution and/or the con-
trast.
• Clean the scanner.
• Test the device by making a copy of the
document. If the copy is in order, the fax
machine of the recipient might possibly
be defective.
Clean the scanner.
Insert the documents face up into the docu-
ment feeder.
• Paper or document Jams
• Paper or print cartridge empty
Follow the instructions on the display.
Check whether the paper is correctly placed.
Clean the scanner.
Check the installation of the device. Connect
the telephone cable to the socket marked
LINE. Insert the telephone plug into your
PTT line socket.
Try to send the fax manually: Press ß, and
dial the number. If the recipient is using an
answering machine, wait until you hear a
whistling tone. Press o.
It is possible that the recipient's device is not
ready to receive.
Press MENU and o.
Enter the date and time with the nu-
meric keys.
Confirm with o.
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