Troubleshooting
Unformatted flash detected [53]
Try one or more of the following:
•
From the printer control, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen
printer models, press
•
Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and need to be replaced.
Unsupported disk
1
Remove the unsupported disk, and then install a supported one.
2
Select Continue to clear the message and continue printing. For non‑touch screen printer models, press
confirm.
Unsupported option in slot [x] [55]
1
Turn off the printer.
2
Unplug the power cord from the wall outlet.
3
Remove the unsupported option card from the printer controller board, and then replace it with a supported card.
4
Connect the power cord to a properly grounded electrical outlet.
5
Turn the printer back on.
USB port [x] disabled [56]
Try one or more of the following:
•
Select Continue to clear the message. For non-touch-screen printer models, press
The printer discards any data received through the specified serial port.
•
Select Reset active bin to reset the active bin for a linked set of bins.
•
Make sure the USB Buffer menu is enabled.
Solving printer problems
•
"Printer does not respond" on page 305
•
"Printing problems" on page 307
•
"Hardware and internal option problems" on page 314
•
"Paper feed problems" on page 318
•
"Print quality problems" on page 320
to confirm.
304
to
to confirm.