Panasonic KX-TG6611E Operating Instructions Manual page 44

Digital cordless answering system kx-tg6611 series/kx-tg6621 series
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TG6611-6621E(e).book Page 44 Tuesday, December 7, 2010 2:00 PM
Useful Information
Caller ID
Problem
Cause/solution
Caller information is not
L You must subscribe to a Caller ID service. Contact your
displayed.
L If your unit is connected to any additional telephone
L If you use a DSL/ADSL service, we recommend connecting a
L Other telephone equipment may be interfering with this unit.
Caller information is slow
L Depending on your service provider/telephone company, the
to display.
L Move closer to the base unit.
Time on the unit has
L Incorrect time information from incoming Caller ID changes
shifted.
The name stored in the
L Edit the phonebook entry name to fit in 1 line of text (page 21).
phonebook is not fully
displayed while an outside
call is being received.
Answering system (KX-TG6621/KX-TG6622/KX-TG6623/KX-TG6624)
Problem
Cause/solution
The unit does not record
L The answering system is turned off. Turn it on (page 32).
new messages.
L The message memory is full. Erase unwanted messages
L The recording time is set to "Greeting Only". Change the
L If your own greeting message is not recorded properly, callers
L If you subscribe to a voice mail service, messages are
My own greeting message
L Record your own greeting message again (page 33).
cannot be properly heard.
I cannot operate the
L Someone is using the unit. Wait for the other user to finish.
answering system.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
44
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
service provider/telephone company for details.
equipment, remove and plug the unit directly into the wall jack.
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Disconnect the other equipment and try again.
unit may display the caller's information at the 2nd ring or later.
the time. Set the time adjustment to "Manual" (off) (page 24).
(page 33).
setting (page 36).
are unable to leave a message. Record your own greeting
message again (page 33).
recorded by your service provider/telephone company, not
your telephone. Change the unit's number of rings setting or
contact your service provider/telephone company (page 35).

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