Table of Contents
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TG5511_6511_6521BX(e).book Page 1 Tuesday, June 8, 2010 9:17 AM
Model shown is KX-TG5511.
Before initial use, see "Getting
Started" on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Operating Instructions
Digital Cordless Phone
KX-TG5511BX
Model No.
KX-TG6511BX
KX-TG6512BX
KX-TG6513BX
KX-TG6519BX
Digital Cordless Answering System
KX-TG6521BX
Model No.
Model shown is KX-TG6511.
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Table of Contents
Related Manuals for Panasonic KX-TG5511BX
Summary of Contents for Panasonic KX-TG5511BX
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Page 1: Operating Instructions
Model shown is KX-TG6511. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. -
Page 2: Table Of Contents
TG5511_6511_6521BX(e).book Page 2 Tuesday, June 8, 2010 9:17 AM Table of Contents Introduction Remote operation....34 Answering system settings ..35 Model composition . -
Page 3: Introduction
KX-TG6511 KX-TGA651 KX-TG6519 KX-TG6519 KX-TGA651 KX-TG6521 series KX-TG6521 KX-TG6521 KX-TGA651 L The suffix (BX) in the following model numbers will be omitted in these instructions: KX-TG5511BX/KX-TG6511BX/KX-TG6512BX/KX-TG6513BX/KX-TG6519BX/ KX-TG6521BX Feature differences Intercom Series Answering system Between handsets KX-TG5511/ – KX-TG6511 series KX-TG6521 series –... -
Page 4: Accessory Information
Handset cover Charger — *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4DPA or HHR-4MRT batteries Battery type: –... -
Page 5: Important Information
TG5511_6511_6521BX(e).book Page 5 Tuesday, June 8, 2010 9:17 AM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of aerosol cleaners. life/property, read this section carefully before L Do not disassemble the product. -
Page 6: Important Safety Instructions
MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other. -
Page 7: Other Information
TG5511_6511_6521BX(e).book Page 7 Tuesday, June 8, 2010 9:17 AM Important Information ■ Power source: L Operating the product near electrical appliances may cause interference. Move 100–240 V AC, 50/60 Hz away from the electrical appliances. ■ Power consumption: Base unit Routine care Standby: Approx. -
Page 8: Getting Started
Getting Started ■ Base unit (KX-TG6511/KX-TG6512/ KX-TG6513/KX-TG6519/ Setting up KX-TG6521) Connections Press plug firmly. “Click” L Use only the supplied Panasonic AC adaptor PQLV219BX. ■ Base unit (KX-TG5511) Press plug firmly. Hook (100-240 V AC, 50/60 Hz) Use only the supplied telephone line cord. -
Page 9: Note When Setting Up
L Use the supplied rechargeable the charge indicator goes off and batteries. For replacement, we “Fully charged” is displayed. recommend using the Panasonic rechargeable batteries noted on page 4, 6. Confirm “Charging” is displayed. L Wipe the battery ends (S, T) with a Charge indicator dry cloth. -
Page 10: Controls
Battery level Controls Icon Battery level High & Handset Medium ■ KX-TG5511 Needs charging. Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous 18 hours max. Not in use 170 hours max. (standby) Note: L It is normal for batteries not to reach full capacity at the initial charge. - Page 11 TG5511_6511_6521BX(e).book Page 11 Tuesday, June 8, 2010 9:17 AM Getting Started J Microphone ■ KX-TG6511/KX-TG6512/ K Charge contacts KX-TG6513/KX-TG6519/KX-TG6521 ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
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Page 12: Base Unit
TG5511_6511_6521BX(e).book Page 12 Tuesday, June 8, 2010 9:17 AM Getting Started K Microphone ■ KX-TG6511/KX-TG6512/ L Charge contacts KX-TG6513/KX-TG6519 ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 13: Display
TG5511_6511_6521BX(e).book Page 13 Tuesday, June 8, 2010 9:17 AM Getting Started Item Meaning Display Privacy mode is on. (page 24) Handset display items Ringer volume is off. (page 25) Item Meaning *2, *3 Blocked call Within base unit range (page 27, 30) Out of base unit range New voice mail Paging, intercom... -
Page 14: Turning The Power On/Off
TG5511_6511_6521BX(e).book Page 14 Tuesday, June 8, 2010 9:17 AM Getting Started Icon Action Initial settings Displays the character entry mode for phonebook Symbol meaning: search. (page 19) Example: {V}/{^}: “Off” Turns the key lock feature & Press {V} or {^} to select the words off. -
Page 15: One Touch Eco Mode
TG5511_6511_6521BX(e).book Page 15 Tuesday, June 8, 2010 9:17 AM Getting Started – “Eco Setup” is not shown in the M i {ic} display menu (page 22). Note: L When you select Arabic or Persian as the display language, enter the current year, month, and date. -
Page 16: Making/Answering Calls
TG5511_6511_6521BX(e).book Page 16 Tuesday, June 8, 2010 9:17 AM Making/Answering Calls {V}/{^}: “Yes” i M i {ic} Making calls Pause (for PBX/long distance service users) Lift the handset and dial the phone A pause is sometimes required when number. making calls using a PBX or long L To correct a digit, press ^. -
Page 17: Useful Features During A Call
TG5511_6511_6521BX(e).book Page 17 Tuesday, June 8, 2010 9:17 AM Making/Answering Calls L 1 flashes. Adjusting the handset ringer volume To return to the conversation, press Press {^} or {V} repeatedly to select the 1 again. desired volume while the handset is ringing for an incoming call. -
Page 18: Key Lock
TG5511_6511_6521BX(e).book Page 18 Tuesday, June 8, 2010 9:17 AM Making/Answering Calls Make a call. Press {*} when prompted to enter your code or PIN, then press the appropriate dial keys. Note: L The dialling mode will return to pulse when you hang up. Call share Available for: KX-TG6512/KX-TG6513... -
Page 19: Phonebook
TG5511_6511_6521BX(e).book Page 19 Tuesday, June 8, 2010 9:17 AM Phonebook L Press the same dial key repeatedly to display the first Handset phonebook entry corresponding to each character located on that dial key. The phonebook allows you to make calls L If there is no entry corresponding without having to dial manually. -
Page 20: Copying Phonebook Entries
TG5511_6511_6521BX(e).book Page 20 Tuesday, June 8, 2010 9:17 AM Phonebook have stored in the phonebook, without L To continue copying another having to dial manually. entry: {V}/{^}: “Yes” i M i Find the desired entry. i During an outside call, press 8. {V}/{^}: “Phonebook”... -
Page 21: Programming
TG5511_6511_6521BX(e).book Page 21 Tuesday, June 8, 2010 9:17 AM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 21) –... - Page 22 TG5511_6511_6521BX(e).book Page 22 Tuesday, June 8, 2010 9:17 AM Programming Main menu Sub-menu 1 Sub-menu 2 Page – Ringer Setup Ringer Volume Handset – Base Unit (KX-TG6521) – – Ringtone – Initial Setup Ringer Setup Ringer Volume – Ringtone Time Settings Set Date/Time Alarm –...
- Page 23 TG5511_6511_6521BX(e).book Page 23 Tuesday, June 8, 2010 9:17 AM Programming Programming using the direct commands 8 i {#} Enter the desired code. Select the desired setting. i M L This step may vary depending on the feature being programmed. L To exit the operation, press {ic}. Note: L In the following table, <...
- Page 24 TG5511_6511_6521BX(e).book Page 24 Tuesday, June 8, 2010 9:17 AM Programming Feature Code Setting System Page Recall/Flash {0}: 900 msec. {1}{2}{1} {1}: 700 msec. {2}: <600 msec.> {3}: 400 msec. {4}: 300 msec. {5}: 250 msec. {*}: 200 msec. {#}: 160 msec. {6}: 110 msec.
- Page 25 TG5511_6511_6521BX(e).book Page 25 Tuesday, June 8, 2010 9:17 AM Programming *2 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.
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Page 26: Special Programming
TG5511_6511_6521BX(e).book Page 26 Tuesday, June 8, 2010 9:17 AM Programming L When the handset is in use, the alarm will not sound until the handset is in Special programming standby mode. Alarm Changing the handset name An alarm sounds at the set time for 3 Each handset can be given a minutes once or daily. -
Page 27: Registering A Unit
TG5511_6511_6521BX(e).book Page 27 Tuesday, June 8, 2010 9:17 AM Programming {ic} Incoming call barring (Caller ID subscribers only) Viewing/editing/erasing bar call numbers Available for: 8 i {#}{2}{1}{7} KX-TG6521 {V}/{^}: Select the desired entry. This feature allows the unit to reject calls L To exit, press {ic}. - Page 28 You can increase the signal range of the ■ KX-TG6521 base unit by using a DECT repeater. Press and hold {x} for about 5 Please use only the Panasonic DECT seconds, until the registration repeater noted on page 4. Contact your tone sounds.
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Page 29: Caller Id Service
TG5511_6511_6521BX(e).book Page 29 Tuesday, June 8, 2010 9:17 AM Caller ID Service – Being replaced on the base unit or charger. Using Caller ID service – Pressing {ic}. Important: Phonebook name display L This unit is Caller ID compatible. To When caller information is received and use Caller ID features, you must it matches a phone number stored in the... - Page 30 TG5511_6511_6521BX(e).book Page 30 Tuesday, June 8, 2010 9:17 AM Caller ID Service another handset. (KX-TG6512/ {V}/{^}: Select the desired entry. KX-TG6513) L If the call matches an entry in the call {V}/{^}: “Phonebook” i M barred list, the number is logged with To store the name, continue from 7 (page 27).
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Page 31: Answering System
TG5511_6511_6521BX(e).book Page 31 Tuesday, June 8, 2010 9:17 AM Answering System announced to callers even though their messages are not recorded. Answering system Available for: KX-TG6521 Turning the answering The answering system can answer and system on/off record calls for you when you are unavailable to answer the phone. -
Page 32: Greeting Message
TG5511_6511_6521BX(e).book Page 32 Tuesday, June 8, 2010 9:17 AM Answering System M i {ic} Greeting message Playing back the greeting When the unit answers a call, a greeting message message is played to callers. 8 i {#}{3}{0}{3} You can use either: –... - Page 33 TG5511_6511_6521BX(e).book Page 33 Tuesday, June 8, 2010 9:17 AM Answering System Operation Erasing all messages Play greeting Press {4} 2 times while the unit is not in message use. Record greeting {7}{6} message Turn answering Listening to messages system on using the handset Pause message {9} or O...
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Page 34: Remote Operation
TG5511_6511_6521BX(e).book Page 34 Tuesday, June 8, 2010 9:17 AM Answering System After the greeting message starts, Erasing all messages enter your remote access code. L The unit announces the number of 8 i {#}{3}{2}{5} new messages. {V}/{^}: “Yes” i M i {ic} Follow the voice guidance prompts as necessary or control the unit using remote commands (page 34). -
Page 35: Answering System Settings
TG5511_6511_6521BX(e).book Page 35 Tuesday, June 8, 2010 9:17 AM Answering System Operation Answering system Turn answering system off Erase currently playing settings {*}{4} message Erase all messages {*}{5} Number of rings before the Reset to a pre-recorded {*}{6} unit answers a call greeting message (during greeting message You can change the number of times the... - Page 36 TG5511_6511_6521BX(e).book Page 36 Tuesday, June 8, 2010 9:17 AM Answering System If your service provider/telephone asking callers to call again later company cannot do this: (page 32). – Set this unit’s “Number of Rings” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does.
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Page 37: Voice Mail Service
TG5511_6511_6521BX(e).book Page 37 Tuesday, June 8, 2010 9:17 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 38: Intercom/Locator
TG5511_6511_6521BX(e).book Page 38 Tuesday, June 8, 2010 9:17 AM Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG6512/KX-TG6513 Available for: Intercom calls can be made between KX-TG6512/KX-TG6513 handsets. Outside calls can be transferred or a Note: conference call with an outside party can L If you receive an outside call while be made between 2 handsets. -
Page 39: Useful Information
TG5511_6511_6521BX(e).book Page 39 Tuesday, June 8, 2010 9:17 AM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 39). - Page 40 TG5511_6511_6521BX(e).book Page 40 Tuesday, June 8, 2010 9:17 AM Useful Information Numeric entry table (0-9) Arabic character table ( L When you select Arabic as the display language, Arabic character table is available. Persian character table ( L When you select Persian as the display language, Persian character table is available.
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Page 41: Error Messages
TG5511_6511_6521BX(e).book Page 41 Tuesday, June 8, 2010 9:17 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The handset has lost communication with the base Base no power unit. -
Page 42: Troubleshooting
TG5511_6511_6521BX(e).book Page 42 Tuesday, June 8, 2010 9:17 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. - Page 43 TG5511_6511_6521BX(e).book Page 43 Tuesday, June 8, 2010 9:17 AM Useful Information Problem Cause/solution I cannot activate the eco mode. L You cannot set eco mode when you set the repeater mode “On”. If required, set the repeater mode to “Off” (page 28). I cannot register a handset to a L The maximum number of handsets (6) is base unit.
- Page 44 TG5511_6511_6521BX(e).book Page 44 Tuesday, June 8, 2010 9:17 AM Useful Information Problem Cause/solution Noise is heard, sound cuts in L You are using the handset or base unit in an and out. area with high electrical interference. Re- position the base unit and use the handset away from sources of interference.
- Page 45 TG5511_6511_6521BX(e).book Page 45 Tuesday, June 8, 2010 9:17 AM Useful Information Caller ID Problem Cause/solution Caller information is not L You must subscribe to a Caller ID service. displayed. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
- Page 46 TG5511_6511_6521BX(e).book Page 46 Tuesday, June 8, 2010 9:17 AM Useful Information Problem Cause/solution I cannot operate the answering L The remote access code is not set. Set the system remotely. remote access code (page 34). L You are entering the wrong remote access code.
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Page 47: Index
TG5511_6511_6521BX(e).book Page 47 Tuesday, June 8, 2010 9:17 AM Index Key lock: 18 Keytones: 23 Index M Making calls: 16 Missed calls: 29 Alarm: 26 Mute: 17 Answering calls: 16 Answering system: 31 Pause: 16 Call screening: 31 Phonebook: 19 Erasing messages: 32, 33, 35 PIN: 27 Greeting message: 32... - Page 48 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.