Panasonic KX-TG6611E Operating Instructions Manual

Panasonic KX-TG6611E Operating Instructions Manual

Digital cordless answering system kx-tg6611 series/kx-tg6621 series

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TG6611-6621E(e).book Page 1 Tuesday, December 7, 2010 2:00 PM
Model shown is KX-TG6611.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate service
offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q

Operating Instructions

Digital Cordless Phone
KX-TG6611E
Model No.
KX-TG6612E
KX-TG6613E
Digital Cordless Answering System
KX-TG6621E
Model No.
KX-TG6622E
KX-TG6623E
KX-TG6624E

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Table of Contents
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Summary of Contents for Panasonic KX-TG6611E

  • Page 1: Operating Instructions

    Model shown is KX-TG6611. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.
  • Page 2: Table Of Contents

    TG6611-6621E(e).book Page 2 Tuesday, December 7, 2010 2:00 PM Table of Contents Introduction Intercom/Locator Model composition....3 Intercom ......38 Accessory information .
  • Page 3: Introduction

    KX-TG6622 KX-TG6621 KX-TGA660 KX-TG6623 KX-TG6621 KX-TGA660 KX-TG6624 KX-TG6621 KX-TGA660 L The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6611E/KX-TG6612E/KX-TG6613E/KX-TG6621E/KX-TG6622E/KX-TG6623E/ KX-TG6624E Feature differences Intercom Series Answering system Between handsets KX-TG6611 series – KX-TG6621 series *1 Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5).
  • Page 4: Accessory Information

    *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. *3 PNLC1018ZB: Black, PNLC1018ZM1: Metallic grey Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4NGE (P03P) or HHR-4MRE (P03I)
  • Page 5: Expanding Your Phone System

    L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. Ltd. L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.
  • Page 6: General Information

    L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 7: Important Information

    TG6611-6621E(e).book Page 7 Tuesday, December 7, 2010 2:00 PM Important Information L Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe...
  • Page 8: Important Safety Instructions

    Base unit location/avoiding noise the eyes or skin. The electrolyte is toxic and The base unit and other compatible Panasonic may be harmful if swallowed. units use radio waves to communicate with L Exercise care when handling the batteries.
  • Page 9: Other Information

    TG6611-6621E(e).book Page 9 Tuesday, December 7, 2010 2:00 PM Important Information L When you leave the product unused for a These symbols (1, 2, 3) on the products, long period of time, unplug the product from packaging, and/or accompanying documents the power outlet.
  • Page 10: Specifications

    TG6611-6621E(e).book Page 10 Tuesday, December 7, 2010 2:00 PM Important Information Specifications ■ Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) ■ Frequency range: 1.88 GHz to 1.90 GHz ■ RF transmission power: Approx. 10 mW (average power per channel) ■...
  • Page 11: Getting Started

    Getting Started ■ Base unit (KX-TG6621/KX-TG6622/ KX-TG6623/KX-TG6624) Setting up Hook “Click” Connections L Use only the supplied Panasonic AC adaptor PNLV226E. L When mounting the unit on a wall, see page Hooks ■ Base unit (KX-TG6611/KX-TG6612/ KX-TG6613) Press plug firmly.
  • Page 12: Note When Setting Up

    We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Note for battery installation L When the date and time setting is L Use the supplied rechargeable batteries.
  • Page 13: Battery Level

    Battery level Controls Icon Battery level High Base unit & Medium ■ KX-TG6611/KX-TG6612/KX-TG6613 Needs charging. Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 15 hours max. Not in use 170 hours max. (standby) A Charge contacts...
  • Page 14: Display

    TG6611-6621E(e).book Page 14 Tuesday, December 7, 2010 2:00 PM Getting Started J {ECO/R} Handset ECO: Eco mode shortcut key R: Recall/Flash K Microphone L Charge contacts ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
  • Page 15 TG6611-6621E(e).book Page 15 Tuesday, December 7, 2010 2:00 PM Getting Started Item Meaning Base unit display items L When displayed next to ■ KX-TG6621/KX-TG6622/KX-TG6623/ the battery icon: KX-TG6624 Answering system is Item Meaning (page 32) L When displayed with a Answering system answers number: calls with a greeting...
  • Page 16: Turning The Power On/Off

    TG6611-6621E(e).book Page 16 Tuesday, December 7, 2010 2:00 PM Getting Started Icon Action Date and time Inserts a dialling pause. Important: Erases the selected item or L When you install the batteries for the first returns to the outside call. time, the handset may prompt you to set date and time.
  • Page 17: Wall Mounting

    TG6611-6621E(e).book Page 17 Tuesday, December 7, 2010 2:00 PM Getting Started L If you set the repeater mode to “On” (page ■ Charger 29): – One touch eco mode is cancelled. 25 mm – “Eco Setup” is not shown in the display menu (page 25).
  • Page 18: Making/Answering Calls

    TG6611-6621E(e).book Page 18 Tuesday, December 7, 2010 2:00 PM Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: Lift the handset and dial the phone {0} s l number.
  • Page 19: Useful Features During A Call

    TG6611-6621E(e).book Page 19 Tuesday, December 7, 2010 2:00 PM Making/Answering Calls This feature allows you to receive calls while you are already talking on the phone. If you Useful features during a receive a call while on the phone, you will hear call a call waiting tone.
  • Page 20: Key Lock

    TG6611-6621E(e).book Page 20 Tuesday, December 7, 2010 2:00 PM Making/Answering Calls Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press 8 for about 3 seconds.
  • Page 21: Phonebook

    TG6611-6621E(e).book Page 21 Tuesday, December 7, 2010 2:00 PM Phonebook L If there is no entry corresponding to the character you selected, the next Handset phonebook entry is displayed. {r}: Scroll through the phonebook if The phonebook allows you to make calls necessary.
  • Page 22: Copying Phonebook Entries

    (page 18). Copying phonebook entries You can copy phonebook entries between 2 handsets. *1 Panasonic compatible handset Copying an entry Find the desired entry (page 21). s 8 {r}: “Copy” s M {r}: Select the handset you want to send the phonebook entry to.
  • Page 23: Programming

    TG6611-6621E(e).book Page 23 Tuesday, December 7, 2010 2:00 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. ■ Scrolling through the display menus Press {V} or {^} to select the desired main menu. s M Press {V} or {^} to select the desired item from the next sub-menus.
  • Page 24 TG6611-6621E(e).book Page 24 Tuesday, December 7, 2010 2:00 PM Programming Sub-menu 1 Sub-menu 2 Settings Code 2–9: 2-9 Rings #211 Settings Number of Rings 5: <5 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only –...
  • Page 25 TG6611-6621E(e).book Page 25 Tuesday, December 7, 2010 2:00 PM Programming Main menu: c “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code 0–6: Off–6 <6> #160 Ringer Setup Ringer Volume – Handset 0–6: Off–6 <3> #*160 – Ringer Volume *1, *2 –...
  • Page 26: Special Programming

    TG6611-6621E(e).book Page 26 Tuesday, December 7, 2010 2:00 PM Programming Sub-menu 1 Sub-menu 2 Settings Code – 1: On 0: <Off> #138 Repeater Mode – #130 Register Register H.set (H.set: handset) – #131 Cancel Register <English> #110 Language Display *1 KX-TG6621/KX-TG6622/KX-TG6623/KX-TG6624 *2 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
  • Page 27: Night Mode

    TG6611-6621E(e).book Page 27 Tuesday, December 7, 2010 2:00 PM Programming M s {ic} Setting the ring delay L When the alarm is set, E is displayed. This setting allows the handset to ring during Note: night mode if the caller waits long enough. L To stop the alarm, press {ic} or place After the selected amount of time passes, the the handset on the base unit or charger.
  • Page 28: Registering A Unit

    TG6611-6621E(e).book Page 28 Tuesday, December 7, 2010 2:00 PM Programming logged in the caller list (page 30) with 7 Enter the base unit PIN (default: “0000”). after the call is disconnected. L If you forget your PIN, see page 42. {r}: Select the handsets to be restricted.
  • Page 29 You can increase the signal range of the base ■ KX-TG6611/KX-TG6612/KX-TG6613 unit by using a DECT repeater. Please use Press and hold {x} for about 5 only the Panasonic DECT repeater noted on seconds. (No registration tone) page 4. Contact your Panasonic dealer for ■ KX-TG6621/KX-TG6622/KX-TG6623/ details.
  • Page 30: Caller Id Service

    TG6611-6621E(e).book Page 30 Tuesday, December 7, 2010 2:00 PM Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the phonebook L This unit is Caller ID compatible.
  • Page 31 TG6611-6621E(e).book Page 31 Tuesday, December 7, 2010 2:00 PM Caller ID Service Erasing selected caller information {<} (y) {r}: Select the desired entry. W s {r}: “Yes” s M s {ic} Erasing all caller information {<} (y) W s {r}: “Yes” s M s {ic} Storing caller information to the phonebook {<} (y)
  • Page 32: Answering System

    TG6611-6621E(e).book Page 32 Tuesday, December 7, 2010 2:00 PM Answering System announced to callers even though their messages are not recorded. Answering system Available for: KX-TG6621/KX-TG6622/KX-TG6623/ Turning the answering KX-TG6624 system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on.
  • Page 33: Greeting Message

    TG6611-6621E(e).book Page 33 Tuesday, December 7, 2010 2:00 PM Answering System Playing back the greeting Greeting message message When the unit answers a call, a greeting 8(3)3 message is played to callers. You can use either: {ic} – your own greeting message –...
  • Page 34: Listening To Messages Using The Handset

    TG6611-6621E(e).book Page 34 Tuesday, December 7, 2010 2:00 PM Answering System *1 If pressed within the first 5 seconds of a message, the previous message is played. Listening to messages *2 To resume playback: using the handset {r}: “Play” s M *3 You can also erase as follows: When new messages have been recorded, W s {r}: “Yes”...
  • Page 35: Answering System Settings

    TG6611-6621E(e).book Page 35 Tuesday, December 7, 2010 2:00 PM Answering System 8(3)6 Operation To turn on remote operation, enter the Stop recording desired 3-digit remote access code. Stop playback M s {ic} Turn answering system off Erase currently playing message Deactivating remote operation Erase all messages Press * in step 2 on “Remote access code”,...
  • Page 36: Voice Mail Service

    TG6611-6621E(e).book Page 36 Tuesday, December 7, 2010 2:00 PM Answering System messages (page 35), you know that there are Selecting “Greeting Only” no new messages when the phone rings for You can select “Greeting Only” which sets the 3rd time. You can then hang up without the unit to announce a greeting message to being charged for the call.
  • Page 37: Voice Mail Service

    TG6611-6621E(e).book Page 37 Tuesday, December 7, 2010 2:00 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 38: Intercom/Locator

    TG6611-6621E(e).book Page 38 Tuesday, December 7, 2010 2:00 PM Intercom/Locator {r}: Select the desired unit. s M Wait for the paged party to answer. Intercom L If the paged party does not answer, Intercom calls can be made between press ^ to return to the outside call. handsets.
  • Page 39: Useful Information

    TG6611-6621E(e).book Page 39 Tuesday, December 7, 2010 2:00 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 39). –...
  • Page 40 TG6611-6621E(e).book Page 40 Tuesday, December 7, 2010 2:00 PM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel.
  • Page 41: Error Messages

    TG6611-6621E(e).book Page 41 Tuesday, December 7, 2010 2:00 PM Useful Information Error messages Display message Cause/solution L The handset has lost communication with the base unit. Move Base no power closer to the base unit and try again. No link. Reconnect L Unplug the base unit’s AC adaptor to reset the unit.
  • Page 42 TG6611-6621E(e).book Page 42 Tuesday, December 7, 2010 2:00 PM Useful Information Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly (page 12). L Fully charge the batteries (page 12). L Check the connections (page 11). L Unplug the base unit’s AC adaptor to reset the unit and turn off the handset.
  • Page 43 TG6611-6621E(e).book Page 43 Tuesday, December 7, 2010 2:00 PM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or L Battery charge is low. Fully charge the batteries (page 12). ) flashes. I fully charged the L Clean the battery ends (S, T) and the charge contacts with a batteries, but dry cloth and charge again.
  • Page 44 TG6611-6621E(e).book Page 44 Tuesday, December 7, 2010 2:00 PM Useful Information Caller ID Problem Cause/solution Caller information is not L You must subscribe to a Caller ID service. Contact your displayed. service provider/telephone company for details. L If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.
  • Page 45 TG6611-6621E(e).book Page 45 Tuesday, December 7, 2010 2:00 PM Useful Information Problem Cause/solution I cannot operate the L The remote access code is not set. Set the remote access answering system code (page 34). remotely. L You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 34).
  • Page 46: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.
  • Page 47: Index

    TG6611-6621E(e).book Page 47 Tuesday, December 7, 2010 2:00 PM Index Night mode: 27 Pause: 18 Index Phonebook: 21 PIN: 28 Additional handsets: 28 Power failure: 12 Alarm: 26 Power on/off: 16 Answering calls: 18 Privacy mode: 25 Answering system: 32 Recall/flash: 19 Call screening: 32 Redialling: 18...
  • Page 48 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3898 (U.K.) 01289 8333 (Rep of Ireland) or contact us through our website: www.panasonic.co.uk...

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