Network Connection - Palm TREO PRO User Manual

14
T R O U B L E S H O O T I N G

Network connection

Signal strength is weak
1 If you're standing, move about 10 feet (3
meters) in any direction.
2 If you're in a building, move near a
window. Open any metal blinds.
3 If you're in a building, move outdoors or
to a more open area.
4 If you're outdoors, move away from
large buildings, trees, or electrical wires.
5 If you're in a vehicle, move your
smartphone so that it's level
with a window.
6 Try using a hands-free Bluetooth
headset to see if that improves the
signal strength.
Become familiar with low coverage areas
TIP
where you live, commute, work, and play so
you know when to expect signal-strength
issues.
314
N E T W O R K C O N N E C T I O N
My smartphone won't connect to the
mobile network
1 Try the preceding suggestions for weak
signals.
2 Turn off your phone and turn it on again
(see Turning your smartphone on/off).
3 Perform a soft reset (see Performing a
soft reset).
My phone seems to turn off by itself
If a system error and reset occur, the
phone automatically turns on if it was on
before the reset. However, if your
smartphone can't determine if your phone
was on before the reset, it does not
automatically turn on the phone (see
Turning your phone on).