Troubleshooting - Hoover HNL 642 Instruction Book

40005508.qxd 05/03/2008

Troubleshooting

What might be the cause of...
Defects you can remedy yourself
Before calling GIAS Service for technical advice please run
through the following checklist. A charge will be made if the
machine is found to be working or has been installed
incorrectly or used incorrectly. If the problem persists after
completing the recommended checks, please call GIAS Service
(tel: 08705 400 600), they may be able to assist you over the
telephone.
The machine will not start...
● Close the door. Check that there is power to the machine.
Select a programme and press Start Pause. Check if the
door locked light is illuminated.
If it is not, check the following:
1. Is the machine connected to the electrical supply?
2. Is the electrical supply OK, check another socket?
3. Has the fuse on the machine blown? If so, replace it.
●
If the door locked light is illuminated and the machine
does not start this means that the machine cannot fill
with water, check the following:
1. Check the programme dial is correctly aligned with
the programme.
2. Is the water supply to the machine switched on?
3. Are the pipes kinked or restricted in any way?
Water does not drain away...
●
Ensure that there is not a blockage in the drain hose or
the hose is not kinked.
● Is the drain hose installed correctly? If connected to the
sink waste make sure you have cut the membrane or
removed the bung from the under sink drainage unit.
●
Check for foreign bodies in the filter. If present, clean the
filter.
If you have found any of the above problems correct them
and run the machine through a spin cycle to drain the water.
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