Accu-Chek Contact Centre; Advice And Troubleshooting; Address - Accu-Chek Mobile User Manual

Customer support and service centre
21 Customer support and service centre

21.1 Advice and troubleshooting

If you need advice on how to operate the Accu-Chek
Mobile meter or the Accu-Chek FastClix Mobile lancing
device, if you seem to be obtaining implausible results,
or if you suspect that the meter, test cassette, lancing
device or lancet drum might be defective, please
contact the Accu-Chek Enquiry Line. Do not attempt to
repair or modify the meter or lancing device yourself.
Our staff will help solve any problems you might be
experiencing with the meter, test cassette, lancing
device or lancet drum from Roche Diagnostics. The
addresses of the customer support and service centres
are listed in the next section.
232

21.2 Address

Roche Diagnostics Australia Pty Ltd
31 Victoria Ave, Castle Hill,
NSW 2154, Australia
ABN 29 003 001 205
Accu-Chek Enquiry Line: 1800 251 816
www.accu-chek.com.au