Troubleshooting Suggestions - Wells SMPT Owner's Manual

TROUBLESHOOTING SUGGESTIONS

SYMPTOM
No power to warmer
Warmer will not heat
Warmer trips circuit breaker
Warmer slow to heat
There are no user-serviceable components in this appliance.
In all instances of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
POSSIBLE CAUSE
Circuit breaker off or tripped
Unit not plugged in
Temperature control not set
Internal damage
Pan leaking or other internal damage
Internal damage
Mineral deposits on pan acting as a
insulator
Connected to wrong voltage
Too much water
SUGGESTED REMEDY
Reset circuit breaker
Make sure unit is plugged in to power
receptacle
Set control to desired temperature
Contact you Authorized Wells Service Agency
for repairs
Contact your Authorized Wells Service Agency
for repairs
Contact your Authorized Wells Service Agency
for repairs
Clean pan(s) with delime cleaner
Verify supply voltage - must match voltage on
warmer nameplate
Remove water from pan until 1" of water
remains in pan
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