Master Parts Distributor List; How To Order Repair Parts - Empire Comfort Systems VFDR18LBW10N-4 Installation Instructions And Owner's Manual

Vented/vent-free burner and logs, unvented gas log heater & vented decorative appliance models

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Installation instructions and owner's manual (44 pages)

Table of Contents

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.

com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the

nature of the problem with the unit.

To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. This

list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.

ment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.

1401 Willow Lake Boulevard

Vadnais Heights, MN 55101

Phone: 651-490-9191

Toll Free: 800-397-1339

Website: www.deydistributing.com

Parts: Heater & Hearth

200 Locust Street

Hartford, CT 06114

Phone: 860-722-2433

Toll Free: 800-243-9360

860-293-0479

800-274-2004

Websites: www.fwwebb.com & www.victormfg.com

Parts: Heater & Hearth and Grills

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu-

tors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the

service person/dealer.

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for

warranty parts.

lowing illustration and part list. Be sure to give all this information . . .

Appliance Model Number

Appliance Serial Number

Type of Gas (Propane or Natural)

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.

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