Troubleshooting - Empire Comfort Systems VFDR18LBW10N-4 Installation Instructions And Owner's Manual

SYMPTOMS, POSSIBLE CAUSES AND CORRECTIONS
a. Ignitor electrode positioned wrong - Replace pilot.
b. Ignitor electrode is broken - Replace pilot.
c. Ignitor electrode not connected to ignitor cable - Reconnect
ignitor cable.
d. Ignitor cable pinched or wet. Keep ignitor cable dry - Free
ignitor cable if pinched by any metal or tubing.
e. Broken ignitor cable - Replace ignitor cable.
f. Bad piezo ignitor - Replace piezo ignitor.
a. Appliance burning vapors from paint, hair spray, glues, etc.
- Ventilate room. Stop using odor causing products while
heater is running.
b. Gas leak - Locate and correct all leaks.
a. Not enough fresh air is available for ODS/pilot to operate -
Open window and/or door for ventilation.
b. Low line pressure - Contact local gas company.
c. ODS/pilot is partially clogged - Clean ODS/pilot.
d. Defective thermocouple - Replace pilot.
a. Low line pressure - Check line pressure to the valve.
connections, output should be a minimum of 325 millivolts
across. TH/TP and TP terminals with REMOTE/OFF/ON
switch off.
a. Gas leak - Locate and correct all leaks.
b. Control valve defective - Replace control valve.
a. Gas supply turned off or manual shutoff valve closed - Turn
on gas supply or open manual shutoff valve.
b. Control knob not in PILOT position - Turn control knob to
PILOT position.
c. Control knob not pressed in while in PILOT position - Press
in control knob while in PILOT position.
d. Air in gas lines when installed - Continue holding down control
knob. Repeat igniting operation until air is removed.
e. ODS/pilot is clogged - Replace ODS/pilot assembly or get
it serviced.
f. Gas regulator setting is not correct - Replace gas
regulator.
a. Control knob not fully pressed in - Press in control knob
fully.
b. Control knob not pressed in long enough - After ODS/pilot
lights, keep control knob pressed in 30 seconds.
c. Manual Shutoff valve not fully open - Fully open manual
shutoff valve.
d. Thermocouple connection loose at control valve - Hand
tighten until snug, then tighten 1/4 turn more.
30726-0-0612

TROUBLESHOOTING

f. Thermocouple damaged - Replace thermocouple.
g. Control valve damaged - Replace control valve.
b. Manifold pressure is too low - Contact local gas company.
a. Vapors from paint or curing process of logs - Problem will
a. Turning control knob to HIGH position when main burner is
b. Air in gas line - Operate burner until air is removed from
a. LP-regulator shut down due to inlet pressure too high -
problem could be caused by either low gas pressure or dirty or
partially clogged ODS/pilot - Contact local gas company.
person.
service person.
stop after a few hours of operation. Run the heater with the
few hours.
Log heater is intended to be smokeless. Turn OFF heater
cold - Turn control knob to LOW position and let warm up
for a minute (does not apply to VFDR18LBW10 models)
line. Have gas line checked by local gas company.
Verify LP tank regulator is installed and set at 11" to 13"
w.c. Replace regulator on heater.
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