Trouble Shooting - Topcom BUTLER 3550 User Manual

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Topcom Butler 3550/Twin
8.3.5 Setting and checking date and time
Press '0' in the main menu. The unit shall announce to press '*' to set new day/time.
Press '*'
Enter the new date and time, using the numerical keypad, after the tone.
The time format is as follow x-hh-mm.
X = 1 for Sunday, 7 for Saturday
HH = Hour (24 hour clock notation)
MM = Minutes
If the date and time is entered correctly, the unit shall announce the new setting.
If the date and time is entered incorrectly, the unit shall ask to re-enter the day/time
The unit shall ask to press '1' for main menu.
9

Trouble shooting

Symptom
No display
No tone
The icon
flashes
Base or handset do not
ring
Tone is good, but there
is no communication
Not possible to transfer
a call on PABX
Telephone does not
react to pressing the
keys
26
Possible cause
Batteries uncharged
Handset turned OFF
Telephone cord badly
connected
The line is occupied by another
handset
Handset out of range
The base has no power supply Check the mains connection to
The handset is not registered on
the base
The ringing volume is zero or
low
The dialling mode is wrong
The FLASH time is too short
Manipulation error
Solution
Check the position of the
batteries
Recharge the batteries
Turn ON the handset
Check the telephone cord
connection
Wait until the other handset
hangs up
Bring the handset closer to the
base
the base
Register the handset on the
base
Adjust the ringing volume
Adjust the dialling mode
(pulse/tone)
Set the unit to Long Flash time
Remove the batteries and put
them back in place
Topcom Butler 3550/Twin

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