Trouble Shooting; Guarantee; Technical Characteristics; Topcom Butler - Topcom BUTLER 2550 User Manual

9. TROUBLE SHOOTING

Symptom
No display
No tone
The icon flashes
Base or handset do not ring
Tone is good, but there is no
communication
Not possible to transfer a call on PABX
Telephone does not react to pressing the
keys

10. GUARANTEE

• This equipment comes with a 24-month warranty. The warranty will be honoured on presentation of the original bill
or receipt, provided the date of purchase and the unit type are indicated.
• During the time of the warranty Topcom will repair free of charge any defects caused by material or manufacturing
faults. Topcom will at its own discretion fulfil its warranty obligations by either repairing or exchanging the faulty
equipment.
• Any warranty claims will be invalidated as a result of intervention by the buyer or unqualified third parties.
• Damage caused by inexpert treatment or operation, and damage resulting from the use of non-original parts or
accessories not recommended by Topcom is not covered by the warranty.
• The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor does it apply
if the unit numbers on the equipment have been changed, removed or rendered illegible.
Note: Please do not forget to enclose your receipt if you return the equipment.

11. TECHNICAL CHARACTERISTICS

• Standard:
• Frequency range:
• Number of channels:
• Modulation:
• Speech coding:
• Emission power:
• Range:
• Base power supply:
• Handset Batteries:
• Handset autonomy:
• Talk time:
• Charging time:
• Normal conditions of use:
• Dialling mode:
• Flash time
22
Possible cause
Batteries uncharged
Handset turned OFF
Telephone cord badly connected
The line is occupied by another handset
Handset out of range
The base has no power supply
The handset is not registered on the
base
The ringing volume is zero or low
The dialling mode is wrong
The FLASH time is too short
Manipulation error
DECT (Digital Enhanced Cordless Telecommunications)
GAP (Generic Access Profile)
1880 MHZ to 1900 MHz
120 duplex channels
GFSK
32 kbit/s
10 mW (average power per channel)
300 m in open space /50 m maximum inhouse
220 V / 50 Hz for the base
2 rechargeable batteries AAA, NiMh 550mAh
250 hours in standby
15 hours
6-8 hours
+5 °C to +45 °C
Pulse / Tone
100 or 250 ms
Solution
Check the position of the batteries
Recharge the batteries
Turn ON the handset
Check the telephone cord connection
Wait until the other handset hangs up
Bring the handset closer to the base
Check the mains connection to the base
Register the handset on the base
Adjust the ringing volume
Adjust the dialling mode (pulse/tone)
Set the unit to Long Flash time
Remove the batteries and put them back
in place

Topcom Butler 2550