Listen To Voicemails - Avaya IP Office 2420 User Manual

4.1 Listen to Voicemails

To listen to your Voicemails or your Group Voicemails:
1. Press Voice.
2. Press Listen (for your messages) or
(25).
3. When prompted, key in the password. If your extension has been configured as a trusted source, the password will
not be required.
Note - If you do not have the required password, contact your administrator.
You will be presented with the following message categories for your messages:
New (5)
·
Old (7)
·
Saved (13)
·
Note - The total number of messages in each category is displayed in brackets.
4. Use the feature key to select the category, for example
The first message in the selected category will play and the following message handling feature key options are
displayed:
Next - Plays next message.
·
<< - rewinds current message by 5 sec
·
>> – fast forwards current message by 5 sec
·
Pause- pauses the current message/resumes playing
·
Delete - Delete the current message.
·
Save - Change the current message's category to 'saved'
·
Previous – Plays previous message
·
Copy- Copy the message to another mailbox or mailboxes. If selecting more than one mailbox, the entries must be
·
separated with a #.
To add a covering message to the copied voicemail.
1. Press Copy, and add the recipients. The feature keys change to the copy options.
2. Press Pre-Rec
3. Record your message
4. Press Stop
5. Press Listen to check your message. You can change the message by selecting Pre-Rec again.
6. Press Send.
Note
Depending on the number of feature keys available, you may need to use the scrolling facility to see all of the
·
options.
2420/5420 Phone
IP Office
<group name> (for your hunt group messages), for example, Sales
New.
Using Visual Voice:
15-601127 Issue 09a (16 July 2009)
Page 29