Answering Calls; Call Waiting - Avaya 4400 User Manual

4400 and 6400 Series User Guide

Answering Calls

To answer a call at your own extension:
• Pick up the handset.
Internal calls have a single ring cadence, external calls have a double ring cadence.
When in headset mode, press the button associated with the alerting call.
To answer a call at another extension:
You can answer from your own phone by using Call Pick-Up; lift your handset and dial:
•
*30, to answer a call ringing anywhere.
• *31, to answer a call within your group.
• *32*201#, to answer the call for a particular extension, in this example 201.
Note
• If your phone rings for any longer than a specified period (15 seconds in default), any re-direction
feature that you have activated, such as voicemail or call forwarding, will come into effect.

Call Waiting

If you are already on another call, a Call Waiting tone tells you when another call has arrived. If you hear
the Call Waiting tone:
1. To put the present caller on hold, press
2. Press the Call Appearance button (of the alerting call) and then press
to the alerting call.
To turn call waiting on, dial *15. To turn it off, dial *16.
4400 and 6400 Series User Guide
IP Office 3.2
Hold.
15-601074 Issue 11a (30th June 2006)
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Page 36