Answering Calls; Answer A - Avaya IP Office Basic 1400 Series User Manual

2.2 Answering Calls

You can answer telephone calls that are ringing your extension or at another extension. If you regularly pick up calls for a
specific extension you can program a
1. If already on a call, end the call by pressing Drop or put it
button which the call is on.
2. While the call is alerting, additional options may be displayed (not 1403). On 1408 and 1416 phones press >>
first:
· To VM
This option sends the ringing call to voicemail to leave a message in your mailbox.
· Ignore
This option does not affect the incoming calls but temporarily turns off the ringer.
3. If you pick up the handset or press
· To answer a call alerting on a specific line, press that button.
2.2.1 Answer a Page Call
There are two type of calls which your phone will automatically answer the call so that you automatically hear the caller.
This will only happen if your phone is currently idle, ie. not on another call.
Three Beeps
A call connected automatically after three beeps is a direct voice call to your extension only.
1. The call is connected and answered automatically. You can speak to the caller without taking any further action.
Single Beep
A call connected automatically after a single beep is a page call a group of which your phone is a member. You can hear
the caller but they cannot hear you.
1. You can answer the call, turning it into a normal call between just you and the caller. Press the Conference button.
You can continue handsfree or pickup the handset. On the 1403 phone, you must pickup the handset.
IP Office Basic Edition - PARTNER Mode 1400 Series Phone User Guide
IP Office Basic Edition
call pickup button for that specified extension.
54
SPEAKER or press
on hold by either pressing Hold or pressing the
25
HEADSET, you are connected to the incoming call.
Call Handling: Making Calls
Page 19
- Issue 6b (23 November 2011)