Solutions For Problems With Capturing, Printing, Saving, Or Scanning; Solutions When Inking Does Not Appear In Microsoft Office - Epson 1410Wi User Manual

Solutions for Problems With Capturing, Printing, Saving, or Scanning

If you are having trouble capturing and pasting, or printing, saving, or scanning, try the following
solutions:
• If you start a process using one of the pens, you must complete it using the pen. If you start using the
remote control or control pad, you must complete the process using the remote control or control pad.
• If you are having trouble pasting a captured image, make sure the image is not protected.
• If a black frame appears around a pasted image, it may be because the image was shifted or resized.
• If you are having trouble printing or scanning, make sure the printer is not out of ink, jammed, or in any
other error state.
• For USB printing or scanning, make sure a USB cable is connected between the projector's USB-A
port and the USB-B port on the control pad. Make sure another USB cable is connected between the
Printer port on the control pad and the printer itself.
• For USB printing or scanning, try connecting a different USB cable, and make sure the cables are less
than 16 ft (4.9 m) long.
• Connect only one printer or multifunction device at a time, and make sure the device is supported by
the projector.
• Check the Whiteboard Settings on the Extended menu.
Parent topic:
Related references
Printer and All-in-One Control Command Requirements
Related tasks
Connecting a Computer to the Control Pad
Connecting a Printer to the Control Pad
Related topics
Selecting Whiteboard Settings

Solutions When Inking Does Not Appear in Microsoft Office

If Start Inking does not appear on the Review tab in your Microsoft Office application, try this solution.
Open the projector's Extended menu and change the following settings in Easy Interactive Function:
• Set the Number of Pen Users to One User.
• Set the Pen Operation Mode to Pen.
Solving Interactive Problems
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