Splendide WD2000S Training Manual
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Splendide WD2000S Training Manual

Front-loading automatic washer-dryer
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Splendide
®
T E C H N I C A L E D U C AT I O N
G R O U P P R E S E N T S
WD2000S (Splendide 2000S)
WD2100 (Splendide 2100)
WDC6200 CEE (Comb-o-matic 6200)
WDC5200 (Comb-o-matic 5200)
Front-Loading Automatic Washer-Dryer
Training Guide
Part No. TRAINMAN

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Summary of Contents for Splendide WD2000S

  • Page 1 T E C H N I C A L E D U C AT I O N G R O U P P R E S E N T S WD2000S (Splendide 2000S) WD2100 (Splendide 2100) WDC6200 CEE (Comb-o-matic 6200)
  • Page 2 C o n t a c t I n f o Product Specifications & Warranty Info Westland Sales, Splendide Tech Dept. 1-800-356-0766 EXT. 5 (503-655-2563) Technical Assistance & Parts Ordering Westland Sales, Splendide Tech Dept. 1-800-356-0766 EXT. 5 (503-655-2563) Literature Orders Westland Sales, Splendide Tech Dept.
  • Page 3 Splendide washer- dryer models WD2100, WD2000S, WDC6200CEE, WDC5200. It is to be used as a supplemental training aid for service technicians. For more information on the washer-dryer, refer to the “Use and Care Guide”...

  • Page 5: Table Of Contents

    C o n t e n t s 1. General Information Model / Serial Number Designators Warranty Guide Washer-Dryer Specifi cations IMPORTANT General Safety Information 2. Installation Information Installation Requirements Installation Instructions 3. Theory of Operation Introduction to the Models Water System Wash/Dry System Door Lock / Switch Assembly...
  • Page 6 Opening the Door if the Handle is Broken Performing a Dryer Airfl ow & Heat Test Winterization Instructions / Optional RV Winterization Verifying Normal Operation 8. Wiring Diagrams WD2100 / WD2000S (Splendide 2100 / Splendide 2000S) WDC6200CEE / WDC5200 (Comb-o-matic 6200 / Comb-o-matic 5200)

  • Page 7: General Information

    G e n e r a l I n f o r m a t i o n Model / Serial No. Designators Use these numbers to obtain the Warranty status as well as a history of repairs and service calls for the washer-dryer. To speed the repair process, ALWAYS have the Model and Serial No.

  • Page 8: Warranty Guide

    Warranty Guide* Refer to this page for a brief summary of the Product Warranties available by Splendide. Wty Length Splendide Will Pay For Splendide WILL NOT Pay For A. Repairs when the washer-dryer is used in other MFR 1-YEAR Replacement parts ONLY.

  • Page 9: Washer-Dryer Specifi Cations

    Washer-Dryer Specifications The following is a list of product specifi cations for the Splendide Models covered in this Training Guide. Model Number WD2100 WD2000S WDC6200CEE WDC5200 COLOR White White White White DRYER TYPE Vented Vented Ventless Ventless ELECTRICAL REQ. Max. Current...

  • Page 10: Important General Safety Information

    IMPORTANT General Safety Information Your safety is important. Read this section before you continue. Important safety messages can be found in this manual and on WARNING the appliance. Always read and obey all safety messages. This is a safety alert symbol. This symbol ELECTRICAL SHOCK HAZARD alerts you to potential hazards that can kill or Plug washer-dryer into a...

  • Page 11: Installation Information

    • RV/Marine Installations: Position the machine over the axles or mid-ship and block-in to prevent extreme movement. Vented Drying Splendide Vent Kit, Part No. VI-422, VID- • Vented models: Rigid or fl ex/metal dryer ducting. The washer- Model 401, or similar dryer MUST be exhausted to the OUTSIDE.
  • Page 12 Washer-Dryer Dimensions Undercounter Install Requirements The dimensions shown are for the minimum spacing allowed. 23-1/2 in. 15 in. (59.7 cm) (38 cm) 0 in. (0 cm) 33-1/4 in. (84.5 cm) 33-1/4 in. (84.5 cm) 0 in. 23-1/2 in. 0 in. (0 cm) (59.7 cm) (0 cm)
  • Page 13 Floor Standpipe w/ "Y" Branch Tail Piece A & B = 25" (62 cm) min. / 34" (86 cm) max. Optional • The Splendide Faucet Adapter Kit, Part No. 154187104A The standpipe drain requires a minimum diameter standpipe of • Supplies water from the faucet 1-1/4”...

  • Page 14: Electrical Requirements

    Electrical Requirements WARNING GROUNDING INSTRUCTIONS ELECTRICAL SHOCK HAZARD Plug washer-dryer into a This appliance must be grounded. In the event of a malfunc- grounded 3 prong outlet. tion, or breakdown, grounding will reduce the risk of electric Do not remove ground prong. shock by providing a path of least resistance for electric current.

  • Page 15: Installation Instructions

    Installation Instructions Follow these instructions in order to prevent installation errors and to assure proper washer-dryer operation. Route the Drain Hose WARNING Proper routing of the drain hose protects your fl oors from damage due to water leakage. Carefully read and follow these instructions. EXCESSIVE WEIGHT HAZARD The drain hose is connected to the washer: Use two or more people to move...

  • Page 16: Secure The Drain Hose

    by hand until they are seated on each gasket. 3. Use the U-Clamp (provided) and insert the drain hose into the standpipe or sink. DO NOT force excess drain hose into 2. Attach the hose connected to the ‘H’ valve to the hot water the standpipe.
  • Page 17 Install Dryer Ducting WD2100/WD2000S Complete the Installation These models must be vented to the outside. Proper routing • Check the electrical requirements. Be sure that you have the of the dryer ducting increases drying effi ciency and prevents correct electrical supply and the recommended grounding safety hazards.
  • Page 18 N O T E S :...

  • Page 19: Theory Of Operation

    T h e o r y o f O p e r a t i o n Introduction The Splendide Front-Loading Washer-Dryer models present many new features and characteristics that are diff erent from previous models. In addition to the introduction of electronic controls, the washer- dryer contains a number of unique operating features designed to off...

  • Page 20: Pressure Switch

    Pressure Switch The pressure switch is located in the top, right-front corner of the washer. This switch senses the water level in the drum. The control signal from the pressure switch is sent to the Module Board and is used to determine the amount of water introduced into the drum during the wash cycle.

  • Page 21: Wash/Dry System

    Wash/Dry System The Wash/Dry System consists of the Module Board, the Main Motor, the Pump Motor and the Dryer Heating Element. Module Board The Module Board is located at the bottom, right-rear corner of the washer-dryer. If diagnostic tests indicate that the module board is defective, the entire module board must be replaced.
  • Page 22 Module Board provides power to the element in the dry cycle. During the dry cycle: • Vented models (WD2100 and WD2000S) take air from the surrounding room, heat it, tumble it through the clothes, and then exhaust it to the outside through a vent.

  • Page 23: Door Lock/Switch Assembly

    Door Lock/Switch Assembly The Door Lock/Switch Assembly is located on the right side of the door opening. The assembly contains a bi-metal operated latching mechanism that will electrically lock the door during a wash or dry cycle. Door Lock/Switch Assembly Suspension System The drum assembly is held in position with two shock absorbers attached to the bottom sides of the tub assembly.

  • Page 24: Customer Interface / Cycle Selection System

    Customer Interface / Cycle Selection System The Customer Interface / Cycle Selection System consists of the Control Panel/LED Assembly along with the program timer, option buttons, and Wash Temperature and Dry Time Selectors. Control Panel/LED Assembly The Control Panel/LED Assembly (Fig. 3-3) is removed as a single assembly and is connected to the Module Board by 14 connection points to the wiring harness.
  • Page 25 Description of Control Panel Buttons, Knobs & LED’s ON/OFF Button- Leave the ON/OFF button in the OFF (out) position while setting the controls, then press ON (in) to start the program. Option Buttons - Use these buttons to modify the wash cycle (see “Description of Option Buttons”) Indicator Lights Wash Temp.
  • Page 26 Description of Cyle Selector Options Reset Positions - Choosing a Reset position on the Cycle Selector and waiting 10 seconds will allow changing any option or cycle after the cycle has begun. To cancel a cycle and select a new one, ad- vance the timer to a Reset position, wait 10 seconds (Status/Door Lock light will blink RAPIDLY), then advance the timer to the desired cycle.
  • Page 27 Description of Preset Wash Cycles Cotton Heavy Duty Wash - Use the Cotton Heavy Duty cycles to wash loads of sturdy, colorfast fabrics and normally to heavily soiled garments. These cycles combine fast speed tumbling and an extra high spin speed (1200 RPM) to shorten dry times. •...
  • Page 28 Description of Preset Dry Cycles Cotton Heavy Duty Dry - Use this high heat cycle to dry sturdy, colorfast fabrics like towels socks and jeans. There’s a high spin at the beginning of this cycle to remove more water from fabrics. Permanent Press Dry - Use this medium heat cycle to dry certain blouses and casual business clothes.
  • Page 29 Preset Wash/Dry Cycles Chart** Options Total Program Detergent Fabric Available* Length Type of Fabric and Degree of Soil Description of Wash Cycle Knob For Wash Softener Bleach of cycle Cotton Heavy Duty 35 min. wash cycle, 3 rinse cycles, Exceptionally soiled whites/colorfast P, L, R Super intermediate and final spin cycles...

  • Page 30: Automatic Routines

    Automatic Routines The following are routines that the washer-dryer will follow out automatically during all of the wash, spin, rinse and dry cycles. Door Locking / Unlocking Routines Door Locking Summary - The Door Locking Routine will only start if the door is securely closed and the Door Switch contact is CLOSED.
  • Page 31 Wash Quality Routines Drain and Spin Routines - During the Drain and Spin cycles, the water level is checked continuously. Normal Drain and Spin will occur until the Pressure Switch senses no water or foam (suds) in the drum. Foam Detection and Elimination Routine - Excessive foam can make clothes appear dingy and is usually caused by the use of too much detergent, or the wrong kind of detergent.
  • Page 32 N O T E S :...

  • Page 33: Accessing The Components

    A c c e s s i n g t h e C o m p o n e n t s Component Locations Follow the instructions in this section to gain access the following components. (ECO’s & DRY NTC) Accessing the Components...

  • Page 34: Top Panel / Control Panel Components

    Required Tools To access components in this washer-dryer, you’ll need Metric and Standard sockets of various sizes, Torx-15, 25 Drivers, a Flat Head Screw- driver, and a Phillips Head Screwdriver. Top Panel / Control Panel Components Access to the Control Panel requires that the top of the washer be removed. Removing the Knobs Removing the Washer-Dryer Top Remove the knob by pulling...
  • Page 35 Removing the Control Panel Removing Dry Time/ Water Temp. Selectors The replacement Control Panel is shipped as a single unit and First, mark the connections, so the connectors are attached to the contains all switches & buttons (Knobs, Selectors and LED’s are not correct Selectors when reinstalled.

  • Page 36: Door / Door Switch / Porthole Diaphragm

    Door / Door Switch / Porthole Diaphragm Open the Door to access the Door, Door Switch and Porthole Diaphragm. Removing the Door panel. (See “Removing the Porthole Diaphragm” to remove the Remove the two, size 15 Torx screws that secure the door to the entire diaphragm.) The door switch is secured to the washer front door hinge.

  • Page 37: Detergent Dispenser Assembly / Water Valves

    Detergent Dispenser Assembly / Water Valves Access to the Detergent Dispenser and Water Valves requires that the top of the washer be removed. Loop Removing the Dispenser Assembly Begin by removing the top, then use two hands to pull the Disconnect the dispenser hose from dispenser drawer completely out of the housing.

  • Page 38: Pressure Switch

    IMPORTANT! It’s very important to note the orientation of the wiring on the valves for re-installation. If the wiring is switched the water temperatures will be incorrect, and on condenser machines, the dry cycle will not operate correctly. Pressure Switch The Pressure Switch is located on the top-right, front corner of the machine.

  • Page 39: Fan Motor / Eco's, Heater Coil & Housing

    Fan Motor / ECO’s, Heater Coil & Housing The Fan Motor, ECO’s, Heater Coil and Housing sit on the drum and are located on the top, right side of the machine. It can be accessed once the top is removed. Removing the ECO’s Removing the Fan Motor Slide the ECO out of the metal clip and remove the two wires...
  • Page 40 Removing the Heater Coil and Housing The heater housing and coil come as one assembly. You cannot remove the coil from the housing. Carefully mark all the wires and remove them from the fan motor, ECO’s, NTC sensor, and heater coil. Next, remove the two 13mm IMPORTANT! nuts that secure the heater housing bracket to the counterweight.

  • Page 41: Lower Panel / Drain Pump / Pump Filter

    Lower Panel / Drain Pump / Pump Filter The Drain Pump is located at the lower, right-corner of the machine. You’ll need to remove the Lower Panel to access the Drain Pump and Pump Filter. Removing the Drain Pump Removing the Lower Panel With the Lower Panel removed and any residual water drained Gently ease down the top of the panel with a fl...
  • Page 42 Before you disconnect the hoses, note their orientation and place a towel under them to catch any water left inside. Unclamp the hoses from the drain pump and remove the pump assembly. (Fig. To Clean Out the Large Item 4-24) Filter To clean out the Large Item Filter, turn the large knob counterclockwise and pull it out.

  • Page 43: Back Panel / Main Motor / Module Board

    Back Panel / Main Motor / Module Board The Main Motor and Module Board can be accessed once the back panel has been removed. Removing the Back Panel fore completely removing the motor assembly, use needle-nose pliers to remove the two plastic wire ties from the bracket. Remove the 7 Phillips screws that secure the panel to the back of the cabinet.

  • Page 44: Shock Absorbers

    Shock Absorbers The Shock Absorbers can be accessed once the bottom panel has been removed. Removing the Bottom Panel Removing the Shock Absorbers The tub is held in position by two shock absorbers. To access the Remove the bolts that secure the shock absorbers to the tub using a Shock Absorbers, First, place the washer-dryer on its left side.
  • Page 45 N O T E S :...
  • Page 46 N O T E S :...

  • Page 47: Component Testing Procedures

    C o m p o n e n t T e s t i n g P r o c e d u r e s Connector Locations on the Module Board The following tests are performed by taking ohm readings on the Module Board connections listed below. The Module Board can be accessed once the back panel has been removed.

  • Page 48: Introduction / Instructions

    If the readings you obtain with the following tests match the specifi ed range, the tested component is operating correctly. If the readings you obtain are not in the specifi ed range, call Splendide Service at 1-800-356-0766 (503-655-2563) ext. 5 for further assistance. Have the Model and Serial Number of your machine ready when you call.

  • Page 49: Door Switch Test

    1. Door Switch Testing Door Switch Test Points are located on the CNJ connector on the Module Board (See “Connector Locations on the Module Board”). Fault Codes: N/A To check the Door Switch for proper operation, the door must be locked: 1.

  • Page 50: Power "In" From The Surge Protector Test

    2. Power “in” from the Surge Protector Test Surge Protector Test Points are located on both the Surge Protector and on the CNK Connector. The Surge protector is connected to the Module Board (See “Connector Locations on the Module Board”). The CNK Connector is on the Module Board (See “Connector Locations on the Module Board”).

  • Page 51: Pressure Switch Test

    3. Pressure Switch Test Pressure Switch Test Points are located on both the CNI Connector and on the Pressure Switch. The CNI Connector is on the Module Board (See “Connector Locations on the Module Board”). The Pressure Switch can be accessed once the top is removed (See “Component Access Locations”).

  • Page 52: Heating Element Test

    4. Heating Element Test Heating Element Test Points are located on the CNH Connector on the Module Board (See “Connector Locations on the Module Board”). Fault Codes: F15 Test Points Reading CNH Connector 3 to 4 11 ohms Component Testing Procedures...

  • Page 53: Main Motor Test (Includes Running The Main Motor With Ac Voltage)

    5. Main Motor Test Main Motor Test Points are located on the CNG Connector on the Module Board (See “Connector Locations on the Module Board”). Fault Codes: F01, F02 Test Points Reading Motor Protector 1 to 5 0 ohms Stator Tap 2 to 4 0.6 ohms Stator...

  • Page 54: Fan Motor / Water Pump Test

    6. Fan Motor / Water Pump Test Fan Motor and Water Pump Test Points are located on the CNF connector on the Module Board (See “Connector Locations on the Module Board”). Fault Codes: F05, F11, F13 Test Points Reading CNF Connector (Fan Motor) 1 to 2 7.5 ohms CNF Connector (Water Pump)

  • Page 55: Water Valve Test

    1000 ohms Cold Softener 3 to 11 1000 ohms Condenser Valve 3 to 13 1000 ohms Model WD2000S (with serial number 406XXXXX and later) 11 9 7 5 3 1 WD2000S Test Points Reading (S/N 406XXXXX+) Cold Valve 3 to 1...

  • Page 56: Push Buttons, Dry Time & Temp. Selector Tests

    8. Push Buttons / Dry Time & Temp. Selectors ON/OFF Button Test Points are on the ON/OFF Switch located behind the button. Push Buttons, Dry Time, and Water Temp. Selector Test Points are located on the CNC Connector on the Module Board (See “Connector Locations on the Module Board”).
  • Page 57 Push Buttons Option Buttons Test Points Reading Pre-Wash (In) 1 to 2 0 ohms Easy Iron (In) 3 to 4 0 ohms Low Spin (In) 5 to 6 0 ohms Extra Rinse (In) 7 to 8 0 ohms (Continued on the next page) Component Testing Procedures...
  • Page 58 Wash Temp Selector Dry Time Selector Dry Time Selector Test Points Reading 0 min. 9 to 10 4.6K ohms 30 min. 9 to 10 2.5K ohms 50 min. 9 to 10 919 ohms 70 min. 9 to 10 0 ohms 90 min.

  • Page 59: Cycle Selector Test

    9. Cycle Selector Test Cycle Selector Test Points are located on the CND Connector and on the Cycle Selector. The CND Connector is located on the Module Board (See “Connector Locations on the Module Board”). The Cycle Selector can be accessed once the washer-dryer top is removed (See “Component Access Locations”).

  • Page 60: Ntc Sensor / Led's Tests

    10. NTC Sensors / LED Tests NTC Sensor and LED Test Points are located on the CNB Connector and on the LED’s. The CNB Connector is on the Module Board (See “Connector Locations on the Module Board”). The LED’s can be accessed once the washer-dryer top is removed (See “Component Access Locations”).

  • Page 61: Diagnosis & Troubleshooting

    D i a g n o s i s & T r o u b l e s h o o t i n g Introduction This section includes an Explanation of the Fault Codes for models WD2100, WD2000S, WDC6200CEE and WDC5200 as well as a Fault Code/Testing Procedure Chart and a Problem/Testing Procedure Chart.

  • Page 62: Fault Code / Testing Procedure Chart

    Fault Code / Testing Procedure Chart See “Explanation of the Fault Codes” on the previous page to determine the Fault Code that the washer-dryer is displaying. Then, follow the recommended DISPLAY testing procedure to troubleshoot the problem. Call Westland Sales if the machine continues displaying the Fault Code. Fault Code Explanation / Recommended Testing Procedure Short-circuited Motor TRIAC on Module Board...
  • Page 63 Fault Code Explanation / Recommended Testing Procedure File Set-Up Error (Unverifi able Fault) Missing or Confl icting Pressure Switch Signal • Verify Pressure Switch connections and wiring. See “Component Testing”. Drain Pump Power Supply Failure • Verify Drain Pump connections and wiring, See “Component Testing”. Communication Failure •...

  • Page 64: Problem / Testing Procedure Chart

    Problem / Testing Procedure Chart Follow these steps in the order they are listed to eff ectively troubleshoot the problem. DISPLAY Call Westland Sales if the problem continues after you have completed the recommended tests. Problem Testing Procedure WON’T POWER UP 1.
  • Page 65 Problem Possible Cause / Recommended Testing DRUM WON’T ROTATE 1. Remove the washer-dryer back and check the Drive Belt. 2. Check the Main Motor. 3. Check the Wire Harness connections. WON’T DRAIN 1. Remove the washer-dryer back and check the Drain Pump 2.

  • Page 66: Tech Tips

    4. Then, pull the screwdriver towards you while holding the door handle to the right to open the door. *NOTE: If you still cannot open the door, contact Splendide Technical assistance. Performing a Dryer Airflow & Heat Test 1. Open the door.

  • Page 67: Winterization Instructions / Optional Rv Winterization

    Right. It should spring back to the Left. If you test a model WD2100 or WD2000S and the Airfl ow and Heat Test results are normal but the problem persists, check the dryer exhaust system for obstructions: • With the dryer ON, check the airfl ow exiting from the vent located on the outside wall and clear any obstructions.

  • Page 68: Verifying Normal Operation

    Keep in mind, this Selector will automatically advance to the original setting. appliance operates diff erently than some of the previous Splendide • To be sure that the machine is properly reset, it’s a good idea to models you may be familiar with.

  • Page 69: Wiring Diagrams

    W i r i n g D i a g r a m s 2100 2000s / WD Splendide 2100 / Splendide 2000S Front-Loading Automatic Washer-Dryer with Vented Drying System Wiring Diagrams...

  • Page 70: Wdc6200Cee / Wdc5200 (Comb-O-Matic 6200 / Comb-O-Matic 5200)

    5200 CEE / WDC Comb-o-matic 6200 / Comb-o-matic 5200 Front-Loading Automatic Washer-Dryer with Condenser (Ventless) Drying System Wiring Diagrams...
  • Page 71 N O T E S :...
  • Page 72 Splendide ® © C o p y r i g h t 2 0 0 4 , W e s t l a n d S a l e s , C l a c k a m a s , O R 9 7 0 1 5...

This manual is also suitable for:

Wd2100Wdc6200 ceeWdc5200

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